Tl* the contact owns a 2011 volkswagen routan. the contact stated that the vehicle experienced difficulty starting consistently and would sputter. the contact had the fuel pump replaced by an independent mechanic, but the failure recurred. the contact took the vehicle back to the mechanic and they recommended that the tipm relay also needed to be replaced. the contact researched the failure and found that the manufacturer issued a recall; however, the vin was not included. capital volkswagen (3963 w tennessee st, tallahassee, fl 32304, (850) 692-5609) stated there were no recalls. the contact planned to have the vehicle repaired by an independent mechanic. the manufacturer was not contacted. the failure mileage was 90,000.
Tl* the contact owns a 2011 volkswagen routan. while driving 65 mph, the vehicle lost power, decelerated to 25 mph, and stalled. the failure occurred without warning. the contact was able to restart the vehicle after approximately thirty minutes. additionally, the contact stated that the vehicle experienced intermittent starting failure. the vehicle was taken to an independent mechanic to be diagnosed, but the mechanic was unable to retrieve a fault code. the vehicle was not repaired. a local dealer was not contacted. the manufacturer was notified of the failure. the approximate failure mileage was 147,000. *dt*jb*dt
The vehicle has shut off at random times, often in traffic making it very dangerous for my family. chrysler (who actually made this vehicle) has issued a recall for this particular issue but vw will not honor it.
My check engine light came on so i had the code checked it indicated that o2 sensors needed replaced then the code indicated a cylinder 4 misfire? ihave replaced the ignition coil pack, checked cylinder compression, changed spark plugs and fuel injector and i still have the po304 code engine misfire cylinder #4??? i am so frustrated what else could i be missing to clear this code issue?
While driving on a rural two lane highway, without warning dash lights came on, air conditioner changed to heat, dvd player turned off, and when accelerator pressed van accelerated erratically. i pulled over immediately and turned the van off. the van would not turn back on. the diodes in the alternator failed. when looking up information on this problem i found that this same part has been recalled in other vehicles for this same problem but not in the routan. i was very lucky that i pulled over and was able to stop before my brakes went out. i had two young children in the car with me.
The ignition turns off while driving on the highway. i had to coast to a stop in traffic to restart the car. it has happened multiple times. all items removed from the fob and the problem still exists.
Engine suddenly shuts off without warning while driving!!! extremely dangerous!!!
Tipm has failed again; hard starting, stalling, unsafe. this is the 2nd tipm failure we have had so am familiar with symptoms and resolution; which is to replace entire board or disassemble and identify and replace bad component. does nhtsa really want consumers to do this? ultimately a failure in design... needs a recall.
Fuel pump runs without car turned on. the mopar tipm module in this car is a chrysler part that chrysler recalled on 2011 routan but vw does not honor this recall. this is a safety issue which causes the fuel pump to run and drain the battery dead along with other safety issues like car stopping dead. this car cannot run without this part and this recall must be honored by vw. they are making us pay for a new module. there are thousands of these routans with this problem and no one is listening. our car was in the driveway and fuel pump was running with car turned off all night. also when husband driving it, car would suddenly slow.
My tipm modules of the car is causing a lots of problems and that has affected my fuel pump, battery, and starter.i have to replace a new fuel pump,a new battery and a new starter and still the same problem is still persisting.
Vehicle fails to start. when the vehicle eventually does start the power steering is effected and appears to struggle to remain on. issue began a on december 20, 2017 and randomly happens. i have seen several post on other sights with same issue with the ignition switch and tipm system.
Our van has just over 40k miles on it, and last week it wouldn't start. we jumped it and went out to run errands, but we had to get another jump from a stranger to get home. we charged the battery fully overnight, and it started again for a day, only to have the battery drained again. we bought this car for our growing family (twins on the way!) and i'm reading the horror stories about this year and model stalling while driving on the freeway. this is clearly related to the tipm module that everyone else is having to replace, and this is a safety issue for our family so we are having to fork out $1,200+ to get it repaired when chrysler has a major recall related to this specific issue (it's a chysler part). this should be recalled for 2011 volkswagen routans as well...volkswagen needs to take responsibility as this is a known, widespread issue.
The van has a chrysler engine and the tipem part has been recalled under the chrysler however vw has not recalled the part this is a 1300 fix
Recently the van has given me trouble upon startup. the problem is intermittent. sometimes, it would start fine. other times, it would take multiple attempts to start the vehicle. other times, the vehicle would start, then immediately turn itself off. sometimes, it would be like there wasn't enough charge to turn the starter, and other times, when it would start then die, it felt like it was running out of gas, my van only has 42,000 miles on it. after much research, i discovered that the totally integrated power module is the culprit of these issues. specifically, it is the fuel pump relay that can intermittently not turn on, or turn off randomly. it is a well-known issue with these vans and its dodge grand caravan and chrysler town n country, upon which the vw routan is based. fca has stepped up to the plate, and issued a recall on many of its vehicles for faulty tipm's. vw has issued a service bulletin identifying the problem but has yet to recall or fix the cars, instead the consumer has to shell out $300 to $1500 for the repair of a known faulty equipment. why were these parts used knowing the history? there is another website with thousand of similar complaints: http://www.arfc.org/complaints/2011/volkswagen/routan/fuel_propulsion_system/problem.aspx
Tipm module. my 2011 vw routan was built by chrysler with the same parts as any other chrysler car at that time. chrysler issued a recall for all vehicles made with this particular part as it is a life threatening issue. most importantly the car will stop in the middle of driving! imagine going down the freeway doing 70mph with your kids in the car and the car shuts off. fortunately we were only driving in a parking lot. because the car is branded as a vw, chrysyler refuses to replace the recalled part which i was quoted at $1300 from the dealership and vw says it is a chrysler part and issue. this thin gray line is costing people thousands of dollars and possibly even lives.
Engine and power related stuff (brakes, steering) goes off while driving on highway. after a few seconds engine will start, problem will go away then 2-3 days later will happen again. this has happened more frequent so can not drive it anymore.i
Van occasionally does not start. have to let it sit and attempt over and over. seems to be getting worse, but all major components that help the vehicle start are fine, i believe has something to do with the electrical system. worried it's going to leave my wife and kids stranded somewhere. feeling upsafe. heard there has been some recalls for the chrysler version of this van, why not vw?
I have 2011 vw van which first the van start giving hard time to start. now i have new battery and the battery still got drained and i have to give it a jump every day just to start. when i turn the van off i keep hearing the fuel pump running and that what drain my battery
Car will not start, though the starter is engaged. similar problem in neutral or park.
Tipm needs a recall. van is difficult to start and sometimes shuts off while you're driving. dealership will tell you it's the fuel pump and change you $1100 to fix it only for the problem to persist even after the costly repair has been made. chrysler has recalled the tipm (this is a chrysler/mopar part) but because the tipm requires the vw firmware, volkswagen is refusing to issue a recall. the first time this happened to me, volkswagen tools me it was a software upgrade but now the issue is happening again. i've almost crashed on multiple occasions because the van has shut off while the van was in motion. it is not the fuel pump.
Battery blew up
Stationary-will not start. the van will randomly not start. the lights come on but the engine doesn't start. we've had several parts replaced when vw guesses what it could be, and still have the problem. i've been stranded many times, had the car towed, and then volkswagen cannot find a problem to fix because there is no code. we had the entire tipm module replaced and still have issues with random nonstarts. we took it to 2 volkswagen dealers who cannot locate a problem, just guessing. we had our own mechanic replace some corroded wires, and still not fixed. extremely frustrating. we have four children and to be stranded several times, needing a tow, is awful. volkswagen is not helpful. we have taken videos of the nonstarts just to prove that this happens. the tow truck driver also tried to start the van. it may start again after trying five minutes later, or it may need to sit overnight. winter, summer, hot and cold, it still happens. i've developed severe stress over this and we owe too much to just trade it in. i do not drive it unless i have to due to being scared it may not start. please recall this vin. it is a lemon!
tl* the contact owns a 2011 volkswagen routan. the contact stated that while driving at various speeds, the vehicle would suddenly begin to jerk and decelerate before stalling. the failure had occurred on multiple occasions. the vehicle was taken to gene langan vw located in raspberry, connecticut who diagnosed that the power control module was faulty and needed to be repaired. the vehicle was not yet repaired. the manufacturer was notified of the failure but no assistance was offered. the vin was not available. the failure mileage was 77,700.
The vehicle is difficult to start and stops running about 10 seconds. the vehicle was stationary. i have read on the internet that the same make/model vehicle quit running while driving. this is a severe safety issue.
Tl* the contact owns a 2011 volkswagen routan. while idling, the check engine indicator illuminated and the vehicle would occasionally shut off. the vehicle was taken to bill jacobs volkswagen (2211 aurora ave, naperville, il 60540) where the alternator was replaced. shortly after, the check engine indicator illuminated again. the vehicle was taken to an independent mechanic and the alternator and fuel pump module were replaced multiple times over the course of two years. a family member of the contact checked the vehicle and diagnosed the the totally integrated power module needed to be replaced. the manufacturer was not contacted. the vehicle was not repaired. the failure mileage was 40,000.
Integrated body control/ecu:tipm module malfunction.
I have been struggling with starting my volkswagen routan on the initial engagement of the key, the problem started within the last two months. in the same time frame, the vehicle would suddenly turn off in the middle of driving. i have seen that in 2009 and 2010 model there was a recall of the ignition switch that showed similar issues. my car does have 10000 miles, so i am trying to determine if it was an initial faulty item or a part that needs to be replaced. the dealership replaced the tipm module, but it did not correct the issues. i want to see if other 2011 models are experiencing the same issues, and whether the 2011 models should be extended to the recall for the 2009/2010 models. *tr
Tipm problems my car stoped in the middle of the road and most morning it won't start.
My complaint is a that my vehicle started out giving me problems getting started then got to the point the engine would just stop while driving and would not allow me to press the break to stop the vehicle. i found that chrysler had recalled the tipm in their vehicles and vw routans (made by the chrysler group) were just no longer made and pushed under the rug...this is my primary mode of transportation and i am a single mother of five minor children...i don't have $1300 to invest in the repair and i reported the issue to vw and to no avail. i'm afraid for mine and my children's lives...the next time we may not be so lucky....i am in hopes that this reaches someone that can help. my children and i were in the vehicle and in a rural area on a straight-away when the engine shut off (without warning) and i could not engage the brakes. i was always advised that vw vehicles were the way to go because vw stood behind their brand...but i find that now that my family is in this situation they can care less. i did report the issue to them and was told they would not stand behind the vehicle. *tr
Problem started about 4 weeks ago with car not starting. would turn over but never crank up/start. local vw dealer said issue was fuel pump and replaced. symptoms continued with longer than normal cranking before starting. sometimes vehicle acts like the battery is dead and will "click" until after multiple attempts it will finally turn over and start. certain times after having vehicle in reverse and placing into drive it just dies, have to place in park and restart. while slowing for a traffic light, vehicle has hesitated as if to die, but thankfully it has continued. while slowing for a stop, transmission miss shifted into 1st and made a loud bang. since then at slow speeds if you lifting off the gas the transmission makes loud noises. all of these issues have happened in the last 4 weeks. it has been to the dealership 2 twice and i am awaiting contact via the dealership for a 3 visit in 4 weeks. since original purchase, i have installed 3 batteries in this vehicle. we have lost all confidence in this vehicle, and find ourselves hoping nothing serious happens if it dies while traveling. this intermittent electrical issue while traveling at speed is a concerning safety issue.
The vehicle is a rebadged dodge caravan/chrysler town & country. the vehicle's computer, the tipm, has defects where components become unsoldered from the board creating problems such as fuel pump running even without the ignition being on, to windows rolling down on their own, etc. chrysler has recalled some vehicles but not this one.
Tl* the contact owns a 2011 volkswagen routan. while driving 60 mph, the vehicle stalled without warning. the contact was able to restart the vehicle. the vehicle was taken to the dealer to be diagnosed. the mechanic was unable to duplicate the failure. the vehicle was not repaired. the contact stated that the failure recurred twice. the manufacturer was notified of the failure. the approximate failure mileage was 60,000.
Tl* the contact owns a 2011 volkswagen routan. while driving approximately 70 mph, the engine stalled without warning. the vehicle was taken to an independent mechanic where it was diagnosed that the totally integrated power module failed and needed to be replaced. the vehicle was not repaired and the failure recurred. the manufacturer was made aware of the failure. the approximate failure mileage was 69,000.
The van would not start (it would only crank) after turning off. after multiple tries the van would eventually start up. this happened intermittently. this issue eventually got worse and now the van only cranks. i had to have the van towed to our local volkswagen dealership. after diagnosis, the dealership has determined that the totally integrated power module has failed. according to the dealer, this can fail as the vehicle is in motion and can cause deadly results. this is going to cost $1,300 to fix plus tax.
Our van has had on and off weird electrical things happening for a few months - wipers come on by themselves, air turns off by itself, lights, etc. then the van started not always starting. sometimes it would start, then shut off by itself shortly after starting. it got to the point where it was not easily starting 2-3 times a day. the weird electrical stuff would happen when stationary or in motion. the starting problem was while stationary. sometimes it died when i put it in gear to move. sometimes when driving, i felt like the car was giving itself more gas even though my foot had been taken off of the pedal. took it to vw when it simply would not easily or reliably start anymore. they said the tipm module needed to be replaced. we just got it replaced. cost us $924.77!
The battery has had to be replaced 3 times in 1 year. the fuel pump has gone out. the car stalls - sometimes while driving it. won't start intermittently. after replacing the battery 3 times and the fuel pump last week - now the dealer is saying we need to replace the total integrated power module (t.i.p.m.) . looking this up online there are a lot of people with this same issue. this should be a recall issue.
Tl* the contact owns a 2011 volkswagen routan. while driving various speeds the vehicle stalled. there were no warning indicators illuminated. the vehicle was taken to ventura volkswagen (3270 perkin ave, ventura, ca 93003, (833) 214-7714) where it was diagnosed that the fuse box and ignition switch needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and stated that the vehicle was not covered under a warranty; therefore, no assistance was provided. the failure mileage was 100,000.
Tl* the contact owns a 2011 volkswagen routan. the contact stated that the check engine warning indicator illuminated. the vehicle was taken to the dealer where it was diagnosed that the battery needed to be replaced. the vehicle was repaired, but began stalling while driving approximately 55 mph. when the failure occurred, all the vehicle's warning indicators flashed. the vehicle was taken back to the dealer where it was diagnosed that the totally integrated power module was defective and needed to be replaced. the vehicle was not repaired. the failure mileage was approximately 55,000.
I was driving along a highway with my wife and children when all the power in my vehicle shutoff. i lost power to the engine, power steering, and power braking. i was able to get the vehicle over to the side of the road without incident. since then i have had several electrical issues and the volkswagen dealership has attributed it to a failed totally integrated power module (tipm). *tr
Tipm failure. this should be a mandatory recall. system loses power while moving. will not start. battery, alternator, starter -- all test normal. a car manufacturer can not knowingly allow people to operate a vehicle that could result in a devastating crash. *tr
Tipm module, same as chryslers. car stopped while driving and has an intermittent starting problem. *tr
This car was actually manufactured by chrysler and sold by vw. the initial problem seemed to be related to a faulty fuel pump. the car would try to crank but not start. it actually stalled as well. we took it to a dealer who continued guessing at the problem and finally replaced the fuel pump. luckily i had mechanical breakdown coverage and only had to pay $250 out of pocket. however, after the "fix" i've had the car back three times for the same problem with no solution. this week, the fuel pump started running even when the car is off. i did a search and found out about the ongoing tipm problem with chrysler. this seems to be the same problem. i'm taking the car back to the dealer this week to see what they can do. incredibly frustrated that chrysler sells this crap and takes no responsibility. vw says they stopped selling these vans because of all the problems. not my problem since they sold them to begin with. i just want someone to take responsibility. *tr
Driving down i70 west bound going 70 mph in indiana and engine turned off lost power every light on dash came on and the was a blinking red light in center of dash. some how i made it over to the edge of the road and put it in park. the van would not start. i noticed i was on the white line and wanted to move the van over more, but i could not get the van into neutral. i could feel the every car and truck drive by. i was scared for my life. i was traveling with my wife and 3 children under five on the coldest day of the year. i kept thinking a drunk driver is going to clip us. we lucky to have enterprise pick up my family and i got towed back to the dealership. the only thing the dealer could find was a blown 10 amp fuse for the ecm. they replaced the fuse and drove the van for 200 miles and the said the van drove fine. they don't know what caused the fuse to blow. the only way for them to find out what was wrong was to have it happen again with a computer hooked up. they sent me on my was with a box of 10 amp fuses a week later. i would not expect this from a 2011 with 30000 mile. i don't feel safe in this van, but its not worth anything on a trade in. don't know what to do. *tr
I have a few concerns about an accident my wife was in on 12/06/2012. she was struck head on by another driver. she had three children in the car. they were on a highway and they were going 55mph and the driver that hit them head on was going around 20mph according to the police report. there was $10,000 damage to the front of the routan. the body shop says that they have to replace the entire front end. my concerns are that the airbags never deployed in this crash and that my wife and children could have been spared some emotional and physical distress if they had deployed. my wife and children have expressed many times since the accident that they do not feel safe getting back into or driving that same vehicle again. my questions are: 1. is this something that happens frequently? 2. is this something that should be reported to the nhtsa?3. is this something that i need to get a lawyer to handle? 4. is this something where you want to get the vehicle to inspect it yourself for malfunctions? 5. i am sure it is a coincident, but we got an email from vw after we told them all this that they were going to stop making the routan after the next year. it is just suspicious. if you could please give me an email or call back please let me know. thank you for your time and effort in this matter. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Tipm going out. car stalls, won't start, tire pressure lights come on and off, check engine light on with nothing wrong, total system shut down coming. this is an ongoing problem that will only be fixed when i replace the tipm for $1500.
Intermittent starts an stops turn key won`t start sometimes trouble started in 2012 took it to shop didn`t act up for them said nothing was wrong so i sort of lived with it it always started after a few tries but latley it start turning off while im driving went to dealer told me they never heard of such a thing happening i tcame home an googled it there were 2 recalls for that reason for 2009 an2010 vans i believe they out right lied to me apparently the first quick fix recall got put in my van please help me i`ve had 2 close calls on the highway when it died while merging on to a highway it`s the only van i got an need it for work i live paycheck to paycheck i emailed volkswagen an got no response there to busy with there deisel recall to bother with me the phone wait was over an hour so i hung up i sure my van is not to only one with issue my wife`s hair girl traded her van off because they wouldn`t fix it this a dangerous issue
Tl* the contact owns a 2011 volkswagen routan. ever since the vehicle was purchased new from national volkswagen (2223 n marine blvd, jacksonville, nc 28546, (844) 872-2972), the contact had been experiencing failures. the contact stated that the vehicle failed to accelerate properly and the instrument panel indicators kept illuminating. the vehicle was taken back to the same dealer where they reprogrammed the computer for the power train. the failures recurred and the vehicle was taken back to the dealer. the power train computer was reprogrammed again, but the failures continued. on another occasion, the side doors opened without warning while driving on the highway. the contact moved to a different state and took the vehicle to lithia volkswagen of reno (7063 s e virginia st, reno, nv 89511, (775) 800-5704). the dealer could not recreate the failures; however the check engine and battery indicators illuminated intermittently. the vehicle was diagnosed and it was discovered that the engine was from a chrysler town and country. the results detected that a tune up was needed. the contact stated that the vehicle would occasionally shut off and then restart. the 2011 town and country vehicles were recalled regarding the totally integrated power module). the volkswagen manufacturer was contacted and did not respond. the recall was not extended to volkswagen vehicles with chrysler engines. the failure mileage was 9,819.
Tl* the contact owns a 2011 volkswagen routan. the contact stated that when driving at various speeds, the side sliding doors would open independently and without warning. the vehicle was taken to the dealer where the contact was advised that the door motor failed and would require replacing. the vehicle was repaired however, the failure immediately recurred. the manufacturer was contacted and offered an extended warranty and a percentage off the purchase of a new vehicle. the failure mileage was approximately 7,000. the current mileage was approximately 36,923. *tr