Problems with 2010 Volkswagen Routan POWER TRAIN

I was driving on i 66 in virginia and got stuck in traffic due to an earlier accident. car went for about a mile in stop and go traffic, when suddenly the car started to rev up and jumped into gear to move forward. i thought maybe something was stuck, so i put into park and turned the engine off, and restarted it. it did it again after doing it for about 5 times, i was able to get over to the side of the highway. i called a tow truck and had it taken to my mechanic. he told me that i need a new transmission. my car had 135000. miles on it. no warning lights at all came on. my mechanic had just fixed it two weeks before for the heater hose cracking after being replaced a year ago.

Tl* the contact owns a 2010 volkswagen routan. the contact stated that when the vehicle was placed in park and shut off, the vehicle reversed. the vehicle was not diagnosed or repaired. the contact was made aware of nhtsa investigation number: pe09035, which may have been related to the failure. the manufacturer was not notified of the failure. the approximate failure mileage was 49,678.

Tl* the contact owns a 2010 volkswagen routan. the contact stated that while driving at approximately 60 mph, the vehicle started vibrating and the speed fluctuated independently. also, the vehicle started to jerk and the contact lost control of the vehicle. the vehicle was taken to the dealer where it was diagnosed with a faulty sensor. the vehicle was repaired. the failure recurred on several occasions. the manufacturer was made aware of the failure. the failure mileage was unknown.

Tl* the contact owns a 2010 volkswagen routan. the contact stated that while driving approximately 40 mph, the vehicle shifted into neutral independently. the vehicle was restarted but the failure recurred on several occasions. the vehicle was not diagnosed or repaired. the contact was made aware of a recall under nhtsa campaign id number: 11v151000 (electrical system) however, the vin was not included and the contact did not confirm if the recall was associated with the failure. the manufacturer was not notified of the failure. the approximate failure mileage was 89,000.

The first incident occurred 8/22/2012. the transmission went out. the car would not drive and would rev. had to be towed. bearings in the transmission were replaced. 9/22/12. the transmission went out again. was going up hill and the transmission would rev and not click into gear. had to have the car towed 200 miles back home. was told by the dealership my transmission blew up. they replaced. the transmission. got it back. still wasn't driving right it was vibrating and making a noise. i insisted it was not correct took them a week to figure out that one of the engine mounts sheared off because they threaded the engine wrong when they put my engine back after replacing the transmission. *tr

Was driving on a freeway with a baby when the car will not move forward while running at 60mph. very dangerous especially with a baby. the car was also backing up if we do not step on the handbrake. the previous day brought the car to the dealer because i told them that the car will not move even if i step on the gas and the engine light is on. also told them to check thoroughly because i am going on a roadtrip. they called and said the car does not have a problem. i found out that volkswagen has an issue with transmission. service center should have look into this being that it is common problem with volkswagen before releasing the car. also when i called their roadside assistance they said that the nearest dealer will not take our car because we need an appointment. ( for an emergency) what do we do, i even told them we have a baby with us and we are in a busy freeway. we had to call again and tell them the situation. then the dealer helped us. called volkswagen customer service on 9/06 told a guy named[xxx]. about their warranty and said talk it out with the dealer, dealers are a private owned company. who do we then bring the car for repair for cars under warranty? when i called their customer service seems like transmission issue is not something important but not for somebody like me who drives with a baby it is very important. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).*tr

This is my second complaint. i'm still waiting on the other to hear back on. now it seems to be the transmission. when i'm shifting out of park into reverse or drive it jams and makes a really bad noise like if it is going to break off. this happens often and has been doing this for about a month. i will be taking it in to the dealer to see what they can find and also have them hopefully resolve my other complaint which is still the ticking noise and the brake skidding still happens. *tr

The car failed to slow down or stop when applying pressure to brakes at traffic light. had to turn ignition off in order to have car slow down and than eventually stop. also failed to back up when pressing gas pedal at first and than jumped into gear when foot was released. the check engine light went on and it was taken to be fixed. the codes that came up were po731 and po935. waiting on parts to come in. also, the tire sensor on the car was defective. i have been waiting for 43 days now. i have asked for the parts from volkswagen now to save the parts two times. *tr

I purchased a 2010 vw routan in may 2010. i have had multiple issues with the vehicle since that time - electrical issues with the sliding doors, transmission not shifting correctly, the vehicle's strained ability to back up when stopped/parked on a decline. the only issue which has been satisfactorily addressed to date is the sliding door electrical issue. my most pressing concern, however, involves a stalling issue which occurs without warning and without any particular pattern. on september 2, 2010, while traveling on the interstate at appx 60 mph the vehicle stalled out. fortunately, my husband was driving and was able to pull the vehicle to the side of the road. once stopped, the vehicle restarted without trouble and we were able to reach a safe location to call the dealership. the dealership has been unable to identify any problems with the vehicle as they say the "diagnostic tests" show nothing is wrong and that it is operating according to the manufacturer design. i purchased this vehicle in large part to the vw high safety rating, yet, i am not convinced this vehicle lives up to that standard. i previously owned a vw passat prior to the purchase of the routan and was very pleased. however, i cannot say the same about my experience with the routan. a vehicle that stalls without explanation is a safety concern which i would hope would be investigated and addressed immediately. *tr

This complaint is regarding my new 2010 volkswagen routan, the car is under two months old. the accident occurred after i pulled into my driveway and i put the car in park and left the keys in the engine because i was going to run into open the garage.... i wanted to get a puppy out of the rear of the car first so i went and stood behind the car but it was locked (clearly in parked.) i then went to the drivers side to hit the unlock switch on the door and the car started reversing and i was just caught really off guard so i tried to jump in the car as it was backing up but i guess my reaction was too late and i ended up being shoved on the pavement as the car rolled out of our driveway. at this point i was caught under the open drivers door and i was dragged across my street.... i managed to get out from under the door. thankfully our neighborhood has deep gutters, i was able to catch up to the car and i manage to jump in because of the stall the gutter created. the car nearly ran through the neighbor's garage and just missed their mailbox. i have no idea how the car could go from a clearly "parked" position to "reverse" on it's own. i have road rash on my toes, feet, knees (my jeans are wrecked), on my hips and on my shoulders. i have bruises from the door being caught on my leg, my entire leg is swollen. after the incident i immediately called the local police department and filed a report. *tr