I had reported the issue to vw verbally and service department basically advised i will have to place it on the machine to run a diagnostic test that is not covered. i did not have the funds but they said if it happened again let them know. it did several occasions after that all the way up until 3 days ago as of 09.26.19. it is kinda hard to report things to west broad volkswagen service department when they are rude and unfriendly and make a customer uncomfortable. i like only speaking to mr. frank in sales when i have an issue because he goes over and beyond. if it wasn't for him i would be very uncomfortable asking or going to that department. when trying to back up the camera doesn't come on it takes a while or it blanks out at times. also when pulling off my vehicle is slow also advised that. i had a loaner car and it drove better. mines has a lot of noises and sounds.