Have an air bag error coming up on dash. at the same time this happened all of the controls on the steering wheel have stopped working. vehicles horn does not work now as well on the steering wheel.
Horn, steering wheel buttons, power steering and driver side airbag are not working as a result of a faulty clock spring.
Takata recall. tl* the contact owned a 2015 volkswagen passat. while driving 4 mph, another vehicle crashed into the front driver's side of the contact's vehicle. the air bags deployed. a police report was filed. the contact sustained burns to both arms and upper right side that required medical attention. the contact received a recall notice for nhtsa campaign number: 19v014000 (air bags). the vehicle was towed to a local tow yard where it was considered a total loss. the vehicle was not taken to a dealer for diagnostic testing or repairs. the manufacturer was made aware of the failure and the contact informed them to cancel the upcoming appointment for the recall repairs. the failure mileage was approximately 50,000.
Takata recall i received a takata recall notice recently for my 2015 vw passat. i am currently a dod civilian working and living in germany. when i moved here 2 years ago for my job i shipped my car which did not have a recall placed on it at the time. when i received the notice i contacted vw customer care for assistance. due to my location they referred me to the overseas military cars service (omcs) for further assistance in coordinating recall repairs with vw dealers in germany. i did so, however was informed by the omcs rep that the recall was only applicable in the us and that the required parts and tools to complete the recall is not available overseas for the recall to be completed by local vw dealers (see attached photo of email). she said omcs has alerted vw of this issue but received no response. she said there was nothing omcs could do and i needed to direct all of my questions to the manufacturer. i contacted vw again and explained the situation, but received a response that there was nothing they could do and i needed to direct all further questions and request for assistance to omcs (see attached email). i have contacted both agencies repeatedly and requested to speak to supervisors, but have not been given an opportunity and continue to be referrred to the other. in the mean time, i am driving a car with a significant safety hazard and if/when it is time to move back to the states, i will not be able to ship this car with outstanding recalls. i do not know who i can go to for assistance at this time as both vw and the overseas agency they refer me to are denying responsibility.
Takata recall. i tried to do factory recall airbag, but my airbag module is not working. the dealer doesn't/cannot do anything about it. airbag indicator sometimes blinks and sometimes doesn’t. my volkswagen passat is 2015.
Update june 2019 - now my car has 53,000 miles. my replaced clock spring has failed again. no horn, or steering wheel controls and the airbag light is on. this is 8 months/10 miles after i had it replaced. this is a safety issue. i am requesting that dot nhtsa investigate a safety issue with clock spring part on my 2015 vw passat, which controls both the air bags and the horn. i purchased the car new in sept 2015. i started my car with 42,500 miles and the airbag light came on and stayed on. the vehicle was stationary in a flat parking lot the first time i noticed the air bag light. when i drove the vehicle and turned the steering wheel there were clicking noises coming from the steering wheel area. when i got home, i googled a couple possible causes and scheduled the vehicle in to a mechanic. before i could get vehicle in for service, the horn and other steering wheel controls went out. i was left without airbags and a horn on a vehicle that i drive daily. the mechanic determined that the clock spring needs to be replaced.
I am needing assistance with my vehicle, i am currently station in germany and there is not a dealership that can replace the airbag. my concern is that if something happens while my wife and family is in the car and there is a malfunction with the airbag, it could cause serious injury, is there a solution to this issue for personnel stationed overseas not able to resolve this issue?
Took car in for recall on air bags drove home 3 minutes from dealer.next morning car dies out in the middle of busy intersection and will not restart nearly causing an accident 3 blocks from home. dealer says they did nothing to engine. and would charge me 175.00 to diagnose . vw had this problem with earlier year passat vehicles when power was interrupted and would cause fuel pump failure.
Tl* takata recall. the contact owns a 2015 volkswagen passat. the contact stated that the recall notice for nhtsa campaign number: 19v014000 (air bags) was received. david maus south volkswagen (1050 lee rd, orlando, fl) and the manufacturer confirmed that the parts needed to repair the defect were not available. the contact had not experienced a failure. parts distribution disconnect.
Clock spring failure!!! clock spring failure!!! clock spring failure!!! while moving and executing a right turn a crunching noise was heard from the center of the steering wheel. the airbag light immediately came on. also, the horn & all steering wheel buttons/controls failed. this car was purchased a week prior from carvana. 49,300 miles on the odo. too late to return it. the clock spring failure means that the airbag system is not active until the part is replaced, installed, and the system is reset. a quick read thru of these numerous complaints from model year 2015 show these failures of a safety-critical part over the last 18 months are now occurng with increasing frequency. it is quite obvious to me that vwoa/chattanooga installed the same defective part, from the same supplier, that fails after about 2.5-3 years in service. this problem is no different than that of the thousands of identical failures in vw passat model years 2012, 2013, & 2014 leading to a recall of the defective component. immediate action is required by dot to readdress and recall this previously recalled part. vw dealers are currently charging 2015 passat owners between $500 and $800 to install a $35 part. if their passat is older than 2015, the part is installed gratis as part of that recall.. vw will not act until prompted/ordered to do so. something is rotten in wolfsburg again! let's quickly act before more are harmed/killed because an airbag system failed to operate when parameters dictated it should have deployed.
Tl* takata recall. the contact owns a 2015 volkswagen passat. the contact received notification of nhtsa campaign number: 19v014000 (air bags). the contact stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. volkswagen of macon (4786 riverside dr, macon, ga 31210, (478) 781-7701) was contacted and confirmed that the parts were not available. the manufacturer was made aware of the issue. the contact had not experienced a failure. the vin was not available.
Tl* takata recall. the contact owns a 2015 volkswagen passat. the contact stated that the manufacturer was unable to provide the part to schedule a repair appointment concerning nhtsa campaign number: 19v014000 (air bags). the contact purchased the vehicle from ventura volkswagen (3270 perkin ave, ventura, ca 93003, 1-(833) 214-7714). the dealer advised the contact to call karmart of maui (411 huku lii pl #103, kihei, hi 96753, (808) 419-7400). karmart of maui indicated that they were not authorized by the manufacturer and had no tools to service the recall campaign. the manufacturer was contacted to determine an appropriate dealer referral. the contact had not experienced a failure. parts distribution disconnect.
I saw the recall on this website earlier this year so i made an appointment with my local volkswagen dealership. when i arrived, the service manager said they did not have the parts. i asked if there was a loaner vehicle because i drive 100 miles per day to work and i do not feel safe. they just looked at me and said , 'uh...no'.
Frontal airbag inflator not replace before or after purchase of vehicle. horizontal adjustment for headlights not addressed before or after purchase of vehicle.
Takata recall: i want to voice my concern over the policy of volkswagen not to issue loaner vehicles to owners with the takata driver side air bags. after several phone conversations with a representative of their case management team (rcm), their conclusion is that it not a safety issue granting the need for them to issue a loaner vehicle. i disagree to the point that we are currently not driving vehicle because we do not feel safe. and to make matters worse, they could not tell me when parts are going to be available to fix it. i know several car manufactures have loaner programs for their customers with this issue. i think the nhtsa should have a policy that all car manufactures should have to issue loaner vehicles to their customers with this issue. to be clear, we have not had an air bag deployment with our vehicle, i just wanted the nhtsa to be aware of what car manufactures are telling their customers.
Turned the steering wheel of my car to the left, heard two crunching type sounds coming from the steering column, airbag error light immediately came on. i was driving at approximately 15 miles an hour.
Loss of airbags, power brakes, power steering, transmission shifting functions, engine hesitation. indicator lights on dash flash or stay on steady include: coil, steering wheel, air bag, abs, image of car skidding, brakes, and tire inflation. the speedometer does not work and the fuel gauge just keeps sweeping. the rev limiter does not work either. the auto start feature is non functional and the push button to stop the motor from running must be pressed twice instead of once. car had this discrepancy on 30 jan 2019, 06 feb 2019, and now 27 feb 2019. the dealers keep working on a grounding nut but the problem keeps persisting. problem has always accursed immediately after starting the car, not while driving.
Airbag light on, steering controls (on steering wheel, radio, horn) no longer functioning
Tl* takata recall. the contact owns a 2015 volkswagen passat. the contact received notification of nhtsa campaign number: 19v014000 (air bags). the contact called diehl automotive at 724-282-8898 (located at 258 pittsburgh rd, butler, pa 16002) and was informed that the parts were not available. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* takata recall. the contact owns a 2015 volkswagen passat. the contact received notification of nhtsa campaign number: 19v014000 (air bags). the contact called an unknown volkswagen dealer located in houston, texas and was informed that the parts were not available. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* the contact owns a 2015 volkswagen passat. the contact received notification of nhtsa campaign number: 19v014000 (air bags). the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. paul clark volkswagen (122 liberty st, brockton, ma 02301, (508)-587-9040) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was not made aware of the issue. the vin was not provided. the contact had not experienced a failure.
Steering wheel started making a clicking sound and controls and horn on the steering wheel no longer function. the air bag light came on immediately. car started havint this issue when first started and backing out of a parking space.
I was parked on flat ground while starting my car this morning and noticed the air bag light on the dash board stayed light. then i noticed the stereo control on the steering wheel was not light and did not work. at work i did some research and found that it could be the clock spring. when i got home from work i tested my horn to find that my horn does not work. my vehicle has 47773 miles and i bought it new. i'm almost positive it is the clock spring after all the research i have done. i feel vw should extend the recall past 2014 because it seems obvious that the issue continued into 2015 models.
I am requesting that dot nhtsa investigate a safety issue with clock switch part on my 2015 vw passat, which controls both the air bags and the horn. i purchased the car new in sept 2015. i started my car with 42,500 miles and the airbag light came on and stayed on. the vehicle was stationary in a flat parking lot the first time i noticed the air bag light. when i drove the vehicle and turned the steering wheel there were clicking noises coming from the steering wheel area. when i got home, i googled a couple possible causes and scheduled the vehicle in to a mechanic. before i could get vehicle in for service, the horn and other steering wheel controls went out. i was left without airbags and a horn on a vehicle that i drive daily. the mechanic determined that the clock spring needs to be replaced. i am responsible for all repair costs. an august 2015 clock spring recall included 416,000 vehicles including 2010-2014 passat vehicles. my vehicle repair is for the same part, but the year of vehicle is not included in the recall.
Clock spring failed. if accident were to happen, airbags wouldn't deploy due to failed clock spring. very frustrating to spend $700 to repair the clock spring, considering vw has known about this issue for several years.
The issue is im having that i have an airbag warning on for a seat that no one hardly evers sits in. im single so 98% of the time im alone in my vehicle so why would the passenger seat being displaying an issue. so, also at 66, 250 im experiencing an issue with needing a waterpump and thermostat which will cost 1100.00 that i don't have. im reviewing all the issues you are having with these parts i did have mastertech for warrnaty so now its ran out at 60,000 miles. i feel this issue you are having with this vehicle needs to be repaired through vw. these are too soon for these issues to be occuring on a vehicle. im disappointed because i baby my car over bumps, railroad crossings. i treat this vehicle like a mercedes.so, i would love to have feedback on what you can do to help me in this situation.
I was driving my 2015 vw passat (in excellent condition) i was pulling into a parking space slowly and as i turned the steering wheel i heard a crumpling noise that sounded like it was coming from my steering column. i stopped immediate and suddenly the dash board read "airbag error". i proceeded into the parking space slowly, turned the car off and called my vw dealer. we set an appointment to have it looked at. after about 10 miles of drive time on my way home, all of my other steering wheel components (raido, dash controller, voice controller, had all stopped working. when i got home i did my research and have discovered the airbag error along with the other steering components failing.. is very common in 2015 passats! i feel this needs to be addressed as a safety recall. what ever is causing the airbag to become malfunctioned needs to be addressed. i have made an appointment with my vw service department. they want $145.00 to take it apart and assess what went wrong. will keep you posted.
This first was notice when car was parked and started to drive on the highway steering wheel makes a clicking noise when its is turned. at the same time as the noise started the air bag light can on and stays on. this is the 2nd time this has happened. vw said it is a wiring problem from the airbag modulal to the sensor instead of a direct fix they did a overlay of the circuit wires. this has now failed.
All lights came on at same time, no notable reason given for issue. just told costs associated aren't under warranty or recalls.
Steering wheel began clicking when being turned. air bag light came on. horn and steering wheel controls are not working. appears to be a failed clock spring.
Clock spring failure, airbags off-line, horn inoperative, steering wheel controls inoperative
The vehicle was in park in a flat lot when i first noticed that my airbag light was on, as well as my steering wheel controls for the stereo did not work. upon driving the vehicle, i noticed a clicking coming from the steering column when turning. i spoke with a local mechanic who told me about the previous vw recalls for clock springs, and that i was having that same issue, but mine would not be covered by the recall.
At around 47,000 miles i began hearing a clicking noise when turning my steering wheel. after a day or two of this my airbag light came on. i lost function of my horn and found that out while traveling at highway speeds when some one was merging into my lane without checking to see if it was clear. i also lost all steering wheel mounted controls. i purchased the vehicle used about 27 days prior so i returned to the dealer and was informed i was responsible for the repairs. they did trouble shoot the issue and let me know that the clock spring was defective.
There is a weird noise when i turn the steering wheel and the controls on the steering wheel do not work. the airbag light is on.
There was a noise like a overtightened spring from the steering column when turning at low speed. right afterwards, the horn as well as steering wheel controls for audio and phone stopped working. later the airbag warning light came on in dash. possible failure of the clock spring. failed at 59,600 miles.
Air bag sensor has gone on 3 times while under warranty. each time the dealership fixed it. it has gone off again now that i am @37,000 miles and out of warranty. the steering wheel is making a cranking noise. the horn does not work, the switches on the horn do not work.
Airbag warning light remains illuminated and warning chime constantly rings. this is at approximately 53,000 miles. when vehicle turned on light came on and has remained on.
Tl* the contact owns a 2015 volkswagen passat. the contact stated that the air bag indicator illuminated and remained lit. the contact also stated that the horn did not work. there were no warning indicators illuminated. the dealer was not called. the manufacturer was made aware of the failures and referred the contact to nhtsa. the vehicle was not diagnosed or repaired. the failure mileage was approximately 94,000.
Around the 60,000 mile mark, the airbag light came on, and the horn, as well as the steering wheel controls, stopped working. went to the dealership, where they figured it was the clockspring, which would cost nearly $700 to replace. vw has prevously issued recalls for other models because of this very issue
Airbag sensor light came on suddenly. took car to dealership and they stated that the sensor was bad and had to be replaced. 52k miles. dealer wanted me to pay for issue but at the end vw will be covering the expense. had an extended warranty that had no coverage.
Tl* the contact owns a 2015 volkswagen passat. the contact stated that the air bag warning indicator illuminated. the vehicle was taken to an independent mechanic where it was diagnosed that the clock spring failed and needed to be replaced. the vehicle was not repaired. the local dealer was not contacted. the manufacturer was notified of the failure and provided a case number. the failure mileage was approximately 62,000.
Tl* the contact owns a 2015 volkswagen passat. while driving 20 mph, the contact depressed the horn, but it failed to sound. the vehicle was taken to commonwealth volkswagen (1 commonwealth dr, lawrence, ma 01841). the dealer diagnosed that the clock spring needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and was unable to assist. the failure mileage was 51,000.
I was in my drive way and started my car when the air bag malfunction light came on in my car. at that point the horn, cruise control, phone, and radio functions all stopped working on my steering wheel. i looked in my owner manual and it said to call the dealership immediately. when i called - the vw dealership i normally go to said it would be 2-3 weeks before they could get me in. i asked if the vehicle was safe to drive and they, of course, would not tell me "yes or no." only to find out later that the entire time i was driving with this light on - my airbags would not have deployed if i were in an accident. i have 2 children and if we were in a wreck and me or one of my children were injured due to my airbags not working -- vw would have a lawsuit on their hands. it is a matter of time before this occurs. so,i took my vehicle to an authorized vw dealership. after running a diagnostic on the car - i was told that the steering wheel clock spring was faulty. i left the car to be repaired. while i was without my vehicle (one week due to having to order parts, etc.) i researched the issue. i was excited to see that vw had issued a recall in aug. 2015 for the steering wheel clock spring. unfortunately, it is only for 2010-2014 passat. my passat is considered a 2015; however, the production date is dec. 2014. i was told at the dealership that i would have to pay for this repair out of pocket because my car was not covered under the recall. i contacted vw care center and even emailed several managers from the corporate location. my emails were never answered and the customer care center said there was nothing they could do. i am left with paying over $500 in repairs and almost $200 for the rental car i had to get for the 7 days my car was at the dealership. i would like to know why my car is not covered under the recall when it has the exact same issues.
Air bag error message and light illuminates. the steering wheel makes a cracking sound while turning in either direction. also the buttons on the steering wheel do not work to include the horn.
Takata recall, my airbag warning light has come on and i've been told the clock spring are messed up. this car is 2 years old and $120 is what vw charges to diagnose the problem then will decide what portion i should pay according to the service dept. manager at village vw in chattanooga, tn. i was told it is warranted for 36,000 miles. i'm assuming that these are "all" messed up after going to a couple of websites and reading about the problems hundreds of others are having..there has been no accident but i am concerned for my daughters safety driving with these lethal airbags. i was told this occurs quite often and occasionally vw will partially reimburse for this part as they have not decided (or been forced) to recall this yet. this is a defective part and should be examined closer for a recall and immediate repair. charging $120 to reset the light is not a n adequate solution.
Volkswagen passat recall my husband and i bought a 2015 volkswagen passat in january of 2016. it was the newest car we have ever purchased as a young professional couple with two small children. well at 36,750 miles in march of 2017, the steering wheel began to click and the airbag light came on. i was no longer able to use the horn, the radio or the phone from the steering wheel. i called the dealer where we purchased the car and he said it sounded like a clockspring and that we did have a warranty for 3 years or up to 36,000 miles and since we were so close, we needed to call the volkswagen dealer. i called new motors in erie, pa. i talked to a very nice mechanic that agreed that it sounded like that was indeed the issue. he informed me that volkswagen had recalled that particular part on the 2012-14 models but had yet to recall it on our 2015 model that we had. he also said that although we were very close to the 36,000-mile warranty, it was out of his hands to fix it under warranty and to call corporate to give him the go ahead to do so since it did seem like this is the right call since we were so close to the warranty and it is a consistent problem in these models. my husband and i both talked to volkswagen corporate several times since march of 2017 to only have them treat us poorly and tell us that it isn't their concern. my airbags and horn currently aren't working because of it. i had the erie volkswagen dealer officially diagnose the car issues in june of 2017 and it was in fact a faulty clockspring. again volkswagen refused to cover the repair cost of over $1000.00. this part has been recalled on numerous volkswagen models. the car was stationary when it happened. i turned it on one morning to find the horn not working, controllers on the steering wheel and airbag light on.
Tl* the contact owns a 2015 volkswagen passat. while the vehicle was stationary with the brake pedal depressed, the vehicle accelerated rapidly without warning. as a result, the contact's vehicle rear-ended another vehicle. the contact stated that the failure recurred a second time, but there was no crash. the air bags did not deploy in the first crash. a police report was not filed and there were no injuries. the vehicle was driven away from the scene. the paul clark volkswagen dealer was made aware of the failure, but could not diagnose the cause of the failure. the dealer test drove the vehicle in stop and go traffic and determined that the vehicle was in good working condition and was performing as designed. the manufacturer was made aware of the failure and stated that nothing was wrong with the vehicle. the vehicle was tested a second time after the failure recurred, but the dealer could not duplicate the failure. the failure mileage was 6,175. *js
Tl* the contact owns a 2015 volkswagen passat. while in park with the emergency brake engaged, the vehicle rolled away in reverse and crashed into a tree. the air bags failed to deploy. a police report was not filed. there were no passengers in the vehicle when the failure occurred. the vehicle was driven to the contact's residence and was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 13,000.
Tl* takata recall. the contact owns a 2015 volkswagen passat. the contact received an unknown recall notification for the air bags. the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called south bay volkswagen (3131 national city blvd, national city, ca 91950 (619) 336-4020) where it was confirmed that the parts were not available for the recall remedy. the manufacturer was notified of the issue and was not able to confirm when the parts were to become available. the vin was unavailable. the contact had not experienced a failure.
As reported by takata: in the event of an inflator rupture, metal fragments could pass through the airbag cushion material, which may result in serious injury or death to vehicle occupants