Problems with 2010 Volkswagen Passat STRUCTURE

Air bag did not deploy in highway accident

While driving on the highway with the sunroof closed. out of the blue and unprovoked - the sunroof exploded. it was not hit by anything to cause this. the majority of the glass flew out, but had the inner plastic sunroof material been open it certainly could have injured those inside. additionally over the course of the next few days i did find dark glass shards in my hair that had clearly come from the sunroof. my story is lucky, but easily could have ended in injury to driver from the glass or from injuries to others on the road caused by an accident prompted by the shock of unprovoked shattering glass to the driver. the car is not very old (2010) and the sunroof is certainly not overused. this absolutely can't be the users' fault. *tr

I recently purchased a 2010 vw passat which has a chrome bezel around the shifter. the chrome bezel reflects light into the driver's eyes when the sun is directly over head blinding the driver during vehicle operation. i contacted the vw help desk about 10 days and filed a complaint. i received a phone call from vw yesterday and they told me not enough people have complained about this problem. i have also contacted the dealership who seemed to be pretty receptive in getting this matter resolved. they ordered a new black on black shifter which was the only other replacement part and it is the same one that i currently have. please contact me for i have several photos which demonstrate this potentially deadly design flaw. *tr