We have classified the 4 complaints from 2019 Volkswagen Jetta about EXTERIOR LIGHTING into the following categories.
Interior ambient lighting issue on 2019 jetta gli autobahn: the ambient lights inconsistently light up during some starts. in some cases, none come on. in other cases, some # of the 6 zones will come on. attached are pics where the driver side panel and center console lighting zones are off while all others are lit. i've taken it to the dealer twice without any resolution. the first time one led was out (in front of the shifter). at 4k miles, led lights should not be burning out. other than that, the inconsistent lighting is still occurring sporadically, and the dealer states there are no faults detected, so nothing they can do.
The car is equipped with an automatic headlight system that switches on the headlights under conditions of darkness. however, the car has no provision to provide the driver with feedback as to whether the headlights are actually on or off at any given moment. this leaves the driver uninformed. the driver is responsible for turning headlights on to comply with local laws, but the car does not provide feedback to the driver as to whether the headlights are actually on or off. this deficiency seems to be a design flaw. this is as yet unrelated to a specific incident.
The tail lights of my new 2019 vw jetta, are a hazard for anyone washing the vehicle. they are very sharp at the bottom edge and you can cut your self. as a matter of fact that happened to the sales agent that i negotiated with on december 27th at vw gunther on delray beach florida. he went to help with the cleaning of the car for the delivery, and came back bleeding with a bandage in his finger. now i am afraid to clean that area and i told everyone in my family to be careful. i think vw should correct this issue asap
Factory wipers result in streaking, replaced at less than 5k miles. problem alleviated. typical metallic grinding at low speeds, as described by other reports. passenger led headlight ring excessively dim. multiple sources report open recall for this, however, no sources including dealer agree my vehicle is included. several people have pointed out my faulty headlight ring. review of photos containing vehicle indicate headlight issue was not present at purchase. can not confirm.
Tl* the contact owns a 2019 volkswagen jetta. the contact just purchased the vehicle and stated that the headlights were faulty. the vehicle was taken to sheehy volkswagen of springfield (6601 backlick rd, springfield, va 22150, (703) 544-2973), but after several repairs, the headlights were still faulty. the dealer informed the contact that he could not exchange his vehicle for another one. the manufacturer was contacted and stated that they would call the contact back if the vehicle could be exchanged. the failure mileage was 24.