The car, a 2012 vw jetta se, failed to respond to the reverse gear on 1/5/2015 and behaved as if the emergency brake was still engaged. the rear tires would not move and the reverse maneuver failed. the dealership was called and they recommended towing to their facility. this was accomplished on 1/9/2015 and to date there has been no resolution.
Tl* the contact owns a 2012 volkswagen jetta tdi. the contact stated that while driving 25 mph, he depressed the brake pedal to the floor, but the vehicle failed to stop properly. the failure occurred on multiple occasions. the vehicle was taken to an authorized dealer. the manufacturer was not notified. the vehicle was not repaired. the failure mileage was 600 and the current mileage was 1500.