We have classified the 106 complaints from 2012 Volkswagen Jetta about ELECTRICAL SYSTEM into the following categories.
Head lights are on when temperature is cold. it happens every time and killing the battery. i believe the issue with light switch because when i unplug it at night from the car and re-plug the light switch in the morning, it all works without any issue.
Key gets stuck in ignition when turning off the engine. p
I recently bought this 2012 jetta and the horn does not work. it does not sound when you lock the doors or hit the panic button on the key pad. there was a recall on some models for the horn, but mine doesn't seem to be included in on that recall.
Tl* the contact owns a 2012 volkswagen jetta. the contact received a recall notice for nhtsa campaign number: 19v615000(electrical system). after contacting heritage volkswagen parkville (9215 harford rd, parkville, md), the contact was informed that parts were not available. the manufacturer was not notified. the contact had not experienced a failure. vin tool confirms parts not available.
The car stalls when idling for example at red lights, drive through, stop signs with no explanation. the car stalls and then it'll start back up no problem like nothing happened, it gives no lights or codes making the problem undetectable i have taken it to multiple mechanics who are unable to find the problem due to it not throwing codes when it happens.
Unable to turn vehicle engine off. ignition switch is stuck in the run position and will not turn to off position without breaking key off in the ignition. dealership stated that it is a known problem but vehicle was out of warranty and repair cost over 700.00 which may only work for a year or 2. then would start having the same issue once again.
Front driver side door will intermittently fail to lock and/or unlock with key fob or lock/unlock buttons in the cabin (began approx 6/20/2018 at approx 43,000 miles). must use the key in exterior key hole to manually lock or unlock, but while key is in the ignition it is impossible to lock the door manually as there is no manual lock switch only power lock switch. every time any door is unlocked and the driver goes from 0mph past about 10mph the car automatically tries to lock but fails. this is a safety hazard form carjacking, as there is no way to manually lock the doors from inside the cabin. at approx 46,400 miles (11/8/2018) the front passenger door experienced similar issues. it will intermittently fail to lock with key fob or lock/unlock buttons in the cabin, and the car will attempt to autolock the door after 10mph. the only way to lock the door manually is to open to door and use the emergency lock switch inside the door jam. this too is a safety hazard as there is no way to lock manually from inside the vehicle. an obd scan shows both driver and passenger door lock failures. sometimes the locks will go weeks of time fully functional, but one or the other will eventually start failing again. this is likely due to a bad lock actuator, either a dead spot in the actuator's motor or poor soldering or connection due to poor design/manufacturing. sometimes the driver can hear the actuator struggling sounding like a squeal from the actuator's location.
Key gets stuck in the ignition when turning off the engine.
Key gets stuck in ignition when turning off the engine.
The car will not turn off. the ignition switch will not allow the key to be turned into the off position and it continues to run. the key cannot be removed. the vehicle is stationary and in park.
Ignition key got stuck into ignition switch making unable to turn the car off, this is the second time this happen, the first time dealer replace the switch charging over 500.00 dollars worked good for a while and then the key started to feel like a bump when turning the key off again untill get completely stuck for second time in about 3 years span, contacted dealer and the customer service deny any wrong doing even though she said is a common issue, obviously they know about the issue.
Tl* the contact owns a 2012 volkswagen jetta. while driving 40 mph, the horn failed to sound when it was pressed. the failure occurred without warning. the vehicle was taken to a dealer (northtowne volkswagen, 6728 n oak trafficway, kansas city, mo 64118, (816) 436-2255) where it was diagnosed that the horn needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the vin was not available. the failure mileage was 73,400.
Tl* the contact owns a 2012 volkswagen jetta. while the vehicle was stationary and while driving various speeds, the horn became inoperative in cold climates. in addition, the windshield wipers failed. furthermore, the ignition key became stuck in the ignition on several occasions. an independent repaired the ignition. a dealer was not made aware of the failures. the manufacturer was made aware of the ignition failure. the failure mileage was approximately 65,000.
The key becomes difficult to remove or stuck in the steering column. this was identified on my 2012 vw jetta in 2015 at 81k miles and recommended to be replaced by a vw dealership. at the time, i was unable afford the replacement cost. this has happen throughout my time owning the car (typically in the warmer months). i experience the issue where the key became stuck yesterday. when i got home yesterday i received a letter from vw stating that this is a known-issue and that they are extending the warranty coverage to 10 years or 100km miles to cover this issue. my car has 130k miles on it now and i just spoke with vw and highlighted that a vw dealership identified the issue in september 2015 (81k miles) when the car would have been covered under this extended warranty. they told me because i chose not to pay for the repair then, there was nothing they could do now. this is extremely frustrating. vw did not just decide this month that this was an issue and should pay for these repairs as the extended warranty doesn't do enough as many cars are probably well beyond it.
The horn which is attached to auto security system stopped working initially when coming in contact with heavy snow fall after moving to indiana from florida after the summer weather arrived it worked for a short time ass soon as the weather and rainfall changed the horn no longer worked, the water dispenser/washer for the wipers stopped working will no longer dispense anything. my vehicle was in use when the issues were noticed, it is driven daily and within a short amount of time it became noticeable that the weather was causing possible a shortage so that the horn or water dispenser refused to cooperate
Key is stuck in ignition when car is parked, car will not turn off.
Key stuck in ignition. after arriving home and parking after a normal drive, i was unable to turn key to off position with engine running. had to stall engine with clutch to stop it. after 10 minutes of jiggling, tapping, twisting with no result, i found that holding the key in the start position and allowing it to snap back would free it up. this behavior continued without exception for two days until i could get it to the dealer. diagnosis "ignition lock housing internally binding". they removed and replaced volkswagen part # c6-905-841 "steerlock" and the problem was resolved. this seems to be a very common problem with a variety of vw vehicles, with hundreds of reports in online forums.
Key gets stuck in ignition and i cannot turn off the engine.
Key gets stuck in ignition when turning off the engine
The key gets stuck in the ignition switch when trying to turn the car off
Key gets stuck in ignition and i cannot turn off the engine
The key will not come out of the ignition. we have tried everything possible and vw said this is a known issue but wont recall and have to pay 1000+ to fix. what if something happened with myself or kids in the car and needed to get the keys out!
Tl* the contact owns a 2012 volkswagen jetta. the contact stated that the key would get jammed in the ignition, which resulted in the key being unable to turn to the off position. the failure occurred without warning. the dealer was not contacted. the manufacturer was contacted regarding the company's customer satisfaction campaign; however, no further assistance was offered due to the mileage being over the stipulation. the failure mileage was approximately 112,000. *tt
Key gets stuck in ignition when turning off the engine. the key wont move or turn off the engine no matter what i do, and i am not able to turn the car off!! i tried for over an hour and finally had to drive to dealer - they werent able to get the key to turn off the engine either and had to pop the hood and pull wires.
When my car is on, i cannot turn the key in the ignition to turn the car off. i was told this is an extremely common problem in jettas. the car is just under 5 years old, less than 80,000 miles on it. i've learned that vw knows about the problems, but won't recall to fix the problems that happen in so many jettas. it is no coincidence, and vw should be responsible.
Tl* the contact owns a 2012 volkswagen jetta. while driving approximately 65 mph, the electronic power control warning indicator illuminated and the vehicle lost acceleration. the contact merged the vehicle to the road shoulder to a complete stop. the engine was turned off and then restarted. the contact stated that the vehicle had been experiencing the failure for approximately six months. the vehicle was taken to an independent mechanic (wallen auto ii in michigan city, indiana) for diagnostic testing and the accelerator pedal was replaced twice, but the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 97,000.
Key gets stuck in ignition and i cannot turn off the engine.
Key stuck in ignition, unable to turn off engine only by releasing the clutch in first gear. problem happens all the time but i have been able wiggle it out, however now its stuck for sure!
The vehicle was stationary on an incline suburban city street. the key was unable to be removed from the ignition after driving and placing gear in the park position. i was able to remove it after i put the vehicle in the neutral gear position. however, this presented a hazard and caused an accident as the vehicle rolled backward and side swiped a stationary vehicle. this has happened several times.
Ignition locks up preventing key from being released or engine turning off. after inspection vw can find no fault by driver, but not covered under warranty. required ignition parts replacement.
Key stuck in on or off position - can't turn car off. can't turn it on. please look at the complaints under unknown/other - there are 38 other complaints about the key getting stuck in the ignition in either the on or off position. people don't realize it falls under electrical. i can't turn my car on half the time and can't turn it off other times. the key is just stuck in the ignition switch and nothing i do will make it move. it's just been towed to the shop for the last time! vw knows about this, the dealers know about this. it's dangerous! what am i supposed to do when i come out of a mall in the dark and my key won't turn in the lock? or when i go to park somewhere and the car won't turn off in the 92-degree heat. i am a single woman and this is extrememly dangerous. imagine if ther are children in the car and you can't turn it off? i've tried everything everyone else has tried and now i'm going to trade the car in. but someoe needs to do something about this. the dealer (and multiple websites) say it's the ignition cylinder and very common with these cars. dealers want $600 and up to fix it. and some people have replaced theirs more than once. this has been going on for nearly a year with my car. my car only has 70,000 miles on it. there are others with even fewer miles. why is no one paying attention to this??? read the complaints under unknown/other - this is a very very common complaint with these vehicles and very dangerous. where is the recall?????
Key gets stuck in ignition when turning off the engine.
Key gets stuck in ignition and i cannot turn off engine. this has been happening for weeks. when it first started it was only once and awhile but now every time i park my car it takes me twenty or more minutes to try and get my keys out and turn off engine.
Key gets stuck in ignition when turning off the engine. i had the ignition cylinder replaced by the the dealer two years ago and recently i've been experiencing the same problem all over again. this will be my 3rd ignition cylinder for the past 6 years if i get this fixed by the dealer.
Key gets stuck in ignition and cannot be removed. vehicle is in park. steering wheel is not locked at this point. engine can be turned off, but key cannot be removed. volkswagen has replaced ignition lock cylinder but problem reappears.
Vehicle will not turn off. key gets stuck in ignition switch and you cannot turn off vehicle or remove key. dealer says this is common and once it starts happening, you cannot turn off the engine routinely. to finally turn it off, you have to use tremendous force and if that doesn't work, drive the vehicle around for a bit and then try again.
The key for my jetta will not come out of the ignition. this is a recurring problem in many volkswagens and presents a safety risk if i am not able to turn off my car. this happens every single time i try to turn off my car.
Tl* the contact owns a 2012 volkswagen jetta. the contact stated that the horn would not sound and the headlamps would not illuminate. the failures occurred without warning. the vehicle was not diagnosed, but the headlamps were replaced. the manufacturer was not notified of the failures. the approximate failure mileage was 95,000.
I was neither able to turn off my car, nor to remove the key from the ignition. with the key in the ignition, it is not possible to lock the car from the outside. leaving an unlocked, running car just to be able to procure the spare key in the hopes that the car could at least be locked by utilizing the second key are significant safety risks. furthermore, this incident happened late on a weekend night, nowhere near the spare key, rendering me incapable of taking the car to a dealership within a reasonable time, forcing me to leave an unlocked car running for many hours. running eventually out of options to stay with the car, the key broke off in a last desperate attempt to turn off the car. living in a major city with many unsafe neighborhoods underlines the importance of being able to start and turn off a vehicle when needed, as well as to lock the vehicle to keep its passengers and contents safe at all times.
Tl* the contact owns a 2012 volkswagen jetta. the contact stated that while driving at various speeds, the horn failed to function. the contact stated that the horn functioned intermittently. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 35,000.
Key sticks in the ignition, will not disengage to turn the car off. this seems to be a issue that i am finding. i tried parking in a flat surface, in the driveway and no luck. this started a month ago with sticking, but the last few days have been worse. shifting does not help the problem.
When parked and trying to shut vehicle off, the car will not shut off and the key will not come out of the ignition.
Tl* the contact owns a 2012 volkswagen jetta. when the horn was activated, it failed to operate without warning. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 90,000.
On several occasions the key is stuck in the on position and i have difficulty turning off the engine. this obviously occurs when stationary since i am turning the vehicle off.
Purchased 2012 vw jetta new at local vw dealership. currently has approx 51,000 miles on it. at around 29,000 miles ignition switch would not shut off while i was shopping-took to dealershipi and was told it was fixed- had just stuck. less than a month later same thing happened. dealership had the car for weeks-(this time they did provide loaner car). most recent- prior to ignition problem currently occurring i had to have wiper motor replaced at my cost $600.00 plus dollars. i sat in waiting area of dealership that clearly stated we provide loaner car or shuttle service at time of your appt. neither available on that day. i addressed this issue with service manager who was off that day. received apologetic e-mail. have had to replace headlight bulb and needs replaced again. could this be an electrical issue? is this car even safe to drive my grandchildren in? i am not feelin comfortable with it. presently as i am writing this my car has been running for 18 hours. ignition stuck friday eve- service dept not open on sat. when i called friday eve basically i was told "get it over here somehow and we will take a look". presently weighing my options-needless to say i am extremely disappointed with the purchase of my first new vw. previously had owned two used vw golf. note: first time i was fortunately close to vw garage which is a 40 minute drive from my house-fortunate again this time that it's sitting in my driveway running until i can figure out a plan. loved my vw-past tense. after going online i see other people have had this very experience with ignition. seems it is going to be expensive. very disappointed! my dealership is vw clarksburg, wv. former star motor-1-304-623-7827. shane leblond - "service manager"
Key binds in ignition when turning vehicle off. this had been an ongoing issue. key needs to be jiggled to turn ignition switch back to get key out. at times it takes a few seconds to remove key, which is not good in case car needs to be turned off and exited quickly.
Key gets stuck in ignition when turning off the engine. the key will not go into the back (off) position, so the car remains running. this is apparently a known problem according to the dealership, so it should be a covered repair under a recall. this is not an inexpensive fix.
Key gets stuck in ignition when turning off the engine.
Key gets stuck in ignition when turning off the engine. key will not turn off engine and key can not be removed. this occurs when the car is parked and i try to turn off the engine.
Key gets stuck in ignition when turning off the engine.