We have classified the 2 complaints from 2011 Volkswagen Jetta about VISIBILITY into the following categories.
Tl* the contact owns a 2011 volkswagen jetta. the contact stated that the sun roof glass cracked without warning while driving 60 mph. there were no injuries. the contact placed plastic over the sun roof to cover the defective parts. the contact received a recall notice for nhtsa campaign number: 19v615000 (electrical system, steering) and was informed that the parts were not available. the dealer and manufacturer were not contacted. the vehicle was not diagnosed or repaired. the failure mileage was unknown.
Tl* the contact owns a 2011 volkswagen jetta. while driving approximately 35 mph, the low beam headlights suddenly shut off and failed to illuminate again. the vehicle was taken to an independent mechanic who replaced the light bulbs in order to remedy the failure. in addition, while driving at an unknown speed during inclement weather, the windshield wipers failed to activate. the dealer stated that the bcm module needed to be replaced. the vehicle was not repaired and the manufacturer was notified. the failure mileage was 45,000.
We were traveling at 65 mph on interstate 93 approx 5 miles south of exit 11 in hooksett, nh northbound. there was a loud noise like a gunshot. i swerved into the left lane and by the time i got the vehicle under control my wife and i were covered in glass and our ears were ringing. we looked up and the sun roof had exploded out/upwards from the best we could tell. at the time of the incident the car was dry and it was clear out. there was no ice or snow on the roof. the windows were all closed and the sun shade was open. the heat was not on in the vehicle and it was roughly 40 degrees f outside. we immediately got off the highway at the next exit (11) and pulled into a park and ride lot to inspect damage. as expected the window broke outwards, with approx 33% of the glass missing in a hole in the middle, the rest shattered and falling off if you touched it. *tr
Volkswagen jetta sedan dsg tdi 2011. vehicle as made has a two second hold for keeping the car from rolling backwards on inclines. however the car owners manual requires a slow acceleration which allows the car to roll backwards risking hitting the car or pedestrian behind you especially in driveways with inclines endangering small children because of visibility. the only way to overcome this safety defect is to use the emergency brake to hold vehicle until rpms increase enough to engage the transmission. the front and rear windshields have a blur, the front windshield extends from the bottom to approximately six inches up the glass and the rear glass has distortion throughout. this causes eye strain, watering, and headache when subjected to for an hour or more of travel and is especially bad in bright sunlight causing an unsafe driving condition. dealer admitted distortion but refused to repair along with manufacturer. the car stalls when attempting to move forward from a stop resulting in an extremely unsafe vehicle when trying to cross lanes of traffic. the car will not reach its maximum rpm as indicated it should do by owners manual for passing or merging into traffic resulting in unsafe vehicle operation in multiple instances. the dealer actually made this worse then would not correct. the vehicle also does not have parking lights as required by some state statues and should have never been certified for sale in the usa. *tr
Tl* the contact owns a 2011 volkswagen jetta cc. the contact was driving 30 mph when he noticed how difficult it was to see through the front windshield. the contact stated that the windshield was distorted and caused headaches when driving at night or in the daytime. the contact took the vehicle to the dealer and the dealer replaced the windshield. the contact stated that the replacement windshield exhibited the same defect as the original windshield. the contact took the vehicle back to the dealer a second time regarding the windshield and the dealer informed the contact that the windshield could only be replaced one time. the contact was concerned that the windshield distortion could potentially cause a crash because of the impaired vision. updated 04/25/11 *bf the consumer stated the windshield was replaced as a gesture of goodwill. the consumer stated the new windshield is also distorted, especially when making turns. updated 04/27/11
While driving the windshield wipers would randomly creep up the windshield and when the wipers got all the way to service mode, all the doors would unlock. the radio would fade in and out and the when adjusting the sound on the radio loud cracking, popping and static should would come from the radio speakers. *tr