We have classified the 2 complaints from 2000 Volkswagen Jetta about EQUIPMENT into the following categories.
I own a 2000 volkswagen jetta, the car has had numerous problems, i realize the car is old and was bought as is it still should maintain to properly run. it has caused a safety hazard when the cars water pump failed while i was on the freeway doing 75mph, it started to stall i was in the far left lane, i pulled over threw heavy traffic, it was a 1000 dollar repair, i have researched the problem and found numerous complaints about a failed water pump, also, the car starts and revs at 2000 rpms or it has trouble starting, check engine light comes on frequently and cant find the problem, engine malfunctions are numerous, i feel i should have some compensation from the vw corporation and all the other owners of a vw of this year with the same issues. *tr
I am 8 months pregnant driving with my one year old daughter in the car and was hit in the rear of my 2000 jetta while stopped at a light. the women who hit me told me brake lights weren't on. thankfully both the baby i am pregnant with and my 1 year old are ok but i had already brought my car in for this problem in 2004. now the brake lights stay on constantly. vw needs to address this problem before they kill me or my babies!! *nm
1) i'm not exactly sure when the incident occurred, see #2 and you will understand why. 2) today i found that there was some kind of short circuit in the drivers side seat. it left a pea-sized burn in the upholstery. luckily, i use a small driving pillow for my lower back which bore the brunt of the fire instead of my butt. i had found the pillow was stuck to the seat, and when i pulled it off the burn was revealed. the pillow was damaged. 3) i have done nothing to correct the failure as of yet. i am researching my options to determine if the manufacturer will replace it for me. *nm
My o2 sensor was replaced and now two need to be replaced again. i was told that i have to pay for this to be replaced again. this has caused my catylytic convertor to go bad.
A/c will not get cold. we tested the pressure and there is a leak. my car only has 29,000 miles and it is going to cost around $800 to fix the problem. *jb
I am the primary repair person for this vehicle. over its history, there have been numerous component failures that in my opinion are unacceptable for a vehicle with this mileage and age. i personally know the owner, and know that it is not operated under unusually harsh conditions. the vehicle was involved in a minor cosmetic crash early on, otherwise, there have been no unusual outside factors. at this point, the car has only 37,000 miles on the odometer. primary use is on long trips. the vehicle is parked and stored for about 3-6 months each year. first problem: air conditioning system leak: the expansion valve failed, requiring replacement. check engine/ malfunction indicator light: has come on several times, each time with the same dtc, a manufacturer specific code related to the mass air flow sensor. the power windows have failed, ultimately resulting in free repair of the windows with a revised retaining clip, as this problem occurs far too often, and finally, the rear brake pads have worn completely with the front pads in virtually new condition. this is accompanied by all four rotors being excessively pitted, with large areas of the rotor face actually flaking off. my research shows that i may end up needing to replace the rear calipers, as well, due to poor design. *jb
Jack supplied with vehicle would not hold vehicle up and slipped out damaging body of the vehicle. car is a 2000 vw jetta. had to call tow truck and was advised by tow truck driver that vw jack's were useless unless you had a perfectly flat surface. *jb
Hazard signals fail to blink or flash. on occasion, they flash a few times then stop.*ak
My car has 58,000 miles on it and like many others on this site it has suffered problem after problem with each one getting more serious. i have replaced a mass air flow sensor,glove box,turbo parts,and some plastic clips on the arm rest. but, when the air conditioner, fuel gauge started acting up, and the fact that this car has stalled on us three or more times recently (while out driving),then safety becomes an issue. the dealership could not fix the problem with the air conditioner coming and going or the stalling problem, as for the fuel gauge, we just fill up for every 280 miles put on the tripmeter. *ak
While driving i heard a squealing noise coming from my a/c. turned fan off and squealing stopped. turned fan back on and squealing started again then something feel off my car and the a/c would not blow cold air. just got back from firestone and they said that i need a new a/c clutch and compressor and it would cost $864.30. my car is not old enough and does not have enough miles for the clutch to fail and to need a new compressor. *ak
Transmission failed. the dealer replaced the part. however, two weeks later the part failed again. *ak the vehicle would not go into reverse. the transmission slipped and the vehicle had run into a pole at a gas station on the right front side. this problem remained the same. the engine light had come on along with the transmission problems. other problems were: the tire pressure had to be reset on numerous occasions, rear pads, a/c was not cooling, glove box, power windows, console, power sunroof, interior trim, steering/suspension, driveability, trim electrical, sound system, and heating/cooling. *sc the consumer did not report any damage to vehicle when she hit the pole. *jb
2000 vw jetta glx. air conditioner failed. climate control reads no problems and freon levels check fine a/c cylinder produces high pitch squealing noise. final diagnostic not complete for route source of problem.*ak
I thought my first new car purchase (a 2000 jetta vr6 gls) was a lemon. i, like many others, have experienced several problems. problems such as: - rear cup holders broken - middle/rear seatbelt locked, cannot be used - 02 sensors both replaced since mil light kept illuminating - mas sensor replaced (and later recalled) - both front windows have fallen to the "black hole" (and later recalled; including a recall to the recall b/c they went from metal clips to plastic or vice versa) - paint peeling from inside door handles - alarm system faulty on passenger side door (dealer told me that unless the car beeps at me, the alarm is not secured. so, i must lock the door. stand by for 15 seconds, lock the door again and this time when the car beeps, the passenger door is secured. and, furthermore, (this is good - keep reading) i was told that if i drive too close to a jea bus, their bus computer systems are run on the same channel as my jetta's computer system and sometimes being too close to a jea bus will cause my cars computer system to scramble). computer system can be reset, and did you know that while resetting, vw can make your car beep in different patterns? that's probably a "feature"! - center console/armrest latch broken - large spring sits underneath my passenger side front seat - seat belt no longer click, indicating locked in position (dealer told me it still works. so, now i have to push it down and then tug on it, hoping that it really is locked -- if not, i may fly out that recalled window.) - child restrain seat locks recalled - trunk lock wouldn't stay latched - front fender separating from body of car - grinds going into second gear (manual transmission) - when car is put into 1st gear, it waits a few second before it gets enough power to fully accelerate - brake dust covers alloy wheel, in just hours of cleaning drivers wanted...but they're all in the dealer waiting room! *ak
My vehicle is a tdi diesel -computer/engine - engine diagnosis light has come on - diagnosis ($85.00) gate on turbo charger does not operate properly. was told could drive vehicle but performance may deteriorate. engine light still comes on ocaaisionaly. rear brakes seized and wore completely out - dealer refused any warranty - wrote v/w customer service - they refunded about 90% of my cost
Replaced rear brake light 4 times; emergency flasher & turn signals fail to work randomly. twice had rear brake pads replaced; rotors turned second time -- total cost $550. repeated sensor failures -- knock sensor, mass air flow sensor, coolant temperature sensor; induction coil failure & vehicle imbolized. driver mirror repaired twice; passenger p/window stuck down; driver window lock twice; seat belt cracked
I have a 2000 vw jetta gls and have had several sensor defects time after time from 2001 until the present 2005, in which i have come out of pocket on 4 different occasions for the same problem. these problems include the mass air flow, oxygen sensor, and coolant temp sensor. *jb
There have been three instances where the same right rear brake pad have worn down before any of the other brake pad on our vehicle. at the time we had an extended warrenty and contacted the dealership and the vehicle warrenty owner through the dealership. the warrenty owner indicated that it was normal wear and tear therefore they would not cover it. we fought with the dealership about the issue but they also indicated the same thing although they commented that it was very unusual that only one side of the vehicle would have such a problem. we met another customer at the same dealership that was having the same exact issue with her vehicle and had brought it in for repair. we mentioned this to the service agent but it was again not regarded as something significant. the following year we had the same issue with that side of the vehicle again. we went to the same dealership with our compliant and showed them our repair order the year before and they did not regard it at all. we had the problem repair at pep boys because it was going to be too much at the dealership. we again had the problem a third time and by this time our extended warrenty was over and we knew the dealership would not listen so we went ahead and repaired the problem yet again. after reading the owners manual and speaking with a few friends we decided to finally report the issue to nhtsa after hearing about the tire issues with suv's. thanks.*ak
Both rear door panels vibrate--dealer unable to fix. engine light illuminated--temp. sensor replaced by dealer. problem re-occurred two days later--dealer replaced temp. sensor. passanger front window went down and wouldn't go up--dealer fixed. three months later, window went down again--dealer fixed. air conditioner eminates musty smell--dealer says problem is due to a plugged drain hole in a/c unit--will no fix. rear passanger door leaks a thick, greasy substance. b-pillar trim vibrates on driver side.*ak
Air bag was repaired 5 times and spiral spring replaced - light still indicates malfunctioning system. *ak consumer states that brake light was inoperative and the electrical connectors were replaced, installed front heated oxygen sensor, install 6 disc cd changer, battery was replaced and wiring harness war replaced. owner is no longer in possession of the vehicle *yd
My front passenger side window made a loud noise and fell into the door when i tried to roll up the window nothing happened. i called volkswagen and they fixed it because my car was still under warranty. 18 months later it happened again and i called volkswagen and they told me since my car was no longer under warranty they would not fix it. i reminded them that this happened before and shoul not happen to the same window again in such a short period. the dearlership told me they only warrenty their work for one year and that they could not help me. so i called around and for quotes and was told by several companies that this was a common problem with jettas. i had to pay $300 to get it fixed. one month later it happens again only this time it happens to my driver side window. i call the dealership and they basically tell me tough luck. not only has this happened to me but it has happened to a friend of mine who also owns a jetta. lastly my ac goes out right after all my other problems.*ak
Car was being towed on a flat bed tow truck. the vehicle was secured by 2 front hooks/strap which were attached to a winch. the rear was secured by a strap attached to the rear tow loop on my vehicle. as the tow truck was moving at about 10 mph, the tow loop broke (in about 3 spots)( the loop is rolled steel, not the solid forged peice utilized on other vehicles). the resulting crack/breakage resulted in the vehicle rolling forward, dropping the 2 other hooks and nearly rolling back off of the tow truck. this all happened at less than 15 mph. imagine if it had been at 60 mph!!!!!. if this happened to my car, it will happen to others. the loop is too weak to serve its function of being able to secure the vehicle.*ak
Right front window failed to go up or down and the left rear window popped while closing due to broken lifters. the left front window fell into the door. the window regulator failed twice. *yh *cb
Jack failed and caused damage to drivers side skirt. the jack punched through the metal. *ak
Bought the car brand new from the dealer in december 2000. at 5,390 miles w/warranty took my car in b/c the a/c was having problems. 7,255 miles-a/c is not cold- found system leak-expansion valve leak. 13,247 miles-ac not cold again. found expansion valve leaking- freon-replaced o ring receiver and drier and expansion valve. 34,684- a/c loud again. 60,760 miles- faulty air flow valve-removed and installed air flow sensor- warranty. 88,850 miles-a/c problems again! 88,850miles- a/c not cold blowing warm air, customer turned a/c on and sqeaking noise heard, turned back off, stopped noise, turned back on blowing warm air and sqeaking noise heard again. took car in for the a/c problem a total of 8 times! wrote official complaint letter to vw dealership. manager found the whole a/c system was leaking! manager said it would cost $3,725 dollars! ( b/c warranty has been expired) to fix the a/c unit. they offered to pay for 50% of the price. we are not satisfied. we should not have to pay for anything b/c the vw "qualified" technicians attempted to fix the car, entrusted the car into their care, but eventually led the customer to bigger problems! the car had all the maintenance services done on time! failure of the technicians being able to fix the problem does not show that they are qualified..what did they check??? why tell the customer that just because warranty expired that there is no olbigation by the service department to take responsibility anymore when they are the ones who have touched the system and attempted to fix it?? bad customer service! unacceptable! already notified the dealer and the president of taking legal action. no car buyer should have to experience this kind of horrible time consuming problem. after paying the full value of the car. investing thousands of dollars for a new vw car this result is not getting what we payed for. the car does not meet up to the standard of their motto "vw design and intent".