We have classified the 31 complaints from 2000 Volkswagen Jetta about ELECTRICAL SYSTEM into the following categories.
The red lighting for the climate control knobs intermittently fail
When operating driver power window it went down 2 inches then fell in the door. the same happened to the passenger front window on 16 april 2002. dealer replaced the regulator in both windows. nlm
Bought the car brand new from the dealer in december 2000. at 5,390 miles w/warranty took my car in b/c the a/c was having problems. 7,255 miles-a/c is not cold- found system leak-expansion valve leak. 13,247 miles-ac not cold again. found expansion valve leaking- freon-replaced o ring receiver and drier and expansion valve. 34,684- a/c loud again. 60,760 miles- faulty air flow valve-removed and installed air flow sensor- warranty. 88,850 miles-a/c problems again! 88,850miles- a/c not cold blowing warm air, customer turned a/c on and sqeaking noise heard, turned back off, stopped noise, turned back on blowing warm air and sqeaking noise heard again. took car in for the a/c problem a total of 8 times! wrote official complaint letter to vw dealership. manager found the whole a/c system was leaking! manager said it would cost $3,725 dollars! ( b/c warranty has been expired) to fix the a/c unit. they offered to pay for 50% of the price. we are not satisfied. we should not have to pay for anything b/c the vw "qualified" technicians attempted to fix the car, entrusted the car into their care, but eventually led the customer to bigger problems! the car had all the maintenance services done on time! failure of the technicians being able to fix the problem does not show that they are qualified..what did they check??? why tell the customer that just because warranty expired that there is no olbigation by the service department to take responsibility anymore when they are the ones who have touched the system and attempted to fix it?? bad customer service! unacceptable! already notified the dealer and the president of taking legal action. no car buyer should have to experience this kind of horrible time consuming problem. after paying the full value of the car. investing thousands of dollars for a new vw car this result is not getting what we payed for. the car does not meet up to the standard of their motto "vw design and intent".
Dealers openly acknowlege problems with their map sensors on gas and diesel engines, but volkswagen of america internally refuses to recall this item. the same complaints are made about the very common relay 109 fuse failures, which volkswagenw is likewise putting off. please force them to recall these two items that have cost me plenty of out of pocket money, even though my car is under warranty. this is a rip-off of all consumers by vw of america and they need to be held accountable for their ignorance of these obvious problems! *ak
Multiple and various dash indicator lights illuminate intermittently causing costly and unnecessary dealer visits to be in compliance with the owners manual. *tr