Tl* the contact owns a 2015 volkswagen golf sportwagen. the contact stated that the air bag warning indicator illuminated. the contact spoke with east coast volkswagen (8756-c, us highway 17 bypass south, myrtle beach, sc 29588, (843) 353-1118) and was informed to bring the vehicle in to be diagnosed. while driving to the dealer, the cruise control and horn failed to operate. the dealer diagnosed the vehicle with a defective clockspring. the contact associated the failure with nhtsa campaign number: 15v483000 (air bags), but the vin was excluded. the manufacturer was notified. the vehicle was not repaired. the failure mileage was 77,000.
Tl* the contact owns a 2015 volkswagen golf sportwagen. while backing into the driveway, the air bag indicator illuminated. the vehicle was taken to prestige volkswagen (321-309-8989, located at 1416 s harbor city blvd, melbourne, fl 32901) where it was diagnosed that the clockspring needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was approximately 44,784. *bf consumer stated other models of vw have been recalled for this same thing. this model should have been as well, estimate from prestiage vw $135.00 diagnosis, $727.54 repair/tax/ x charges. air bag failure light came on as i was backing into the driveway at about 1 mph. 'parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'*jb
Clock spring failed at 52,000 miles--affecting both the airbag and horn. vw refused to reimburse me for the repair, despite their clock spring recall on multiple vw models, that was initiated by nhtsa investigation.
The display screen says error: airbag, then it says error: transmission. all the bottons on the streeing wheel do not work curse control, bottons for changing the display to see info about the car, and radio. the car was driving on city streets when the messages first where noticed. i think it has something to do with inside the steering wheel and think it might be the clock spring. the fact that it is saying error: airbag, i am concerned that the airbag will not work, or might just go off for no reason.
Loud snapping sound while turning, airbag warning light illuminated, lost all electrical functions of steering wheel, including horn & airbag. vehicle was in motion. had vehicle examined, codes pulled, determined it was failure of the clock spring mechanism.