I bought a brand new e-golf, nov 2015. drove it 4 days and broke! it's been 1 month in the shop and still not repaired. volkswagen america answer (3rd week) - we will never give you a new car, that's why it has a warranty. - we will not give your money back. - we don't have to provide you a loaner nor pay for your transportation while your car is being repaired. - you will not get compensated for anything. - you owe us this month lease payment, btw! volkswagen america answer (4th week): we are not allowed to talk you. get an attorney to reach out to us. still considering to buy an e-golf?? good luck!