Tl* the contact owns a 2016 volkswagen cc. while pulling into a parking space with the brake pedal depressed, the vehicle accelerated without warning, the contact applied excessive force to the brake pedal; however, it crashed into a cement wall. the contact sustained neck, shoulder, and arm injuries that required medical attention. a police report was filed. the vehicle was towed to schumacher volkswagen of west palm beach (located at 3001 okeechobee boulevard, west palm beach, fl 33409, (561) 935-4490), but was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 28,000.