Tl* the contact owns a 2012 volkswagen cc. while driving 25 mph, the vehicle started to decelerate and lost power. also, the epc warning indicator illuminated. the contact was able to coast the vehicle to the side of the road. after thirty minutes, the vehicle restarted and was driven to the contact's residence. while the vehicle was idling, the failure recurred and the vehicle stalled. the vehicle was later taken to piazza volkswagen of ardmore (150 w lancaster ave, ardmore, pa 19003, (610) 896-8600) where it was diagnosed that the low pressure fuel pump failed and needed to be replaced. the vehicle was not repaired. the contact stated that the vehicle was recently repaired per nhtsa campaign number: 17v509000 (fuel system, gasoline). the manufacturer was notified of the failure but did not offer assistance. the approximate failure mileage was 68,000.
Engine is turning over but only starting occasionally. when it does start, the epc and check engine/catalytic converter lights are illuminated. this is happening now after i had to figure out the fuel pump control module needed to be replaced...before there was a recalled issued at my own expense. car ran fine earlier today, then when trying to leave my house, took an extended time to start. shut it off to see if it was a glitch, and didn't start at all.
On 25 july 2018, curran volkswagen, inc changed the fuel pump module that now causes an interruption in power to the fuel pump control module making the vehicle to stall while driving.
(1) first of all, i apologize if i don't describe clearly because english is my second language. i will do my best. my car is 2012 vw cc. (2) received an important safety recall in june 2018 and tried to set up an appointment, but staff at vw at auto park, cary, nc responded that they don't have the parts and no one in their company knows when they will have the parts. she asked us to call back in a week. so why did they send me a letter to increase my anxiety for the future driving? thanks to nhtsa, i found out this is a recall issued on august 2017, but i received this letter almost a year later. this is ridiculous that vw company doesn't take recalls seriously and endangers customers' lives. (3) i also have a recall for airbag shown on this nhtsa. in april of 2016, they sent me a recall letter. when i called they said that it was not available, just found out they have the parts, but never tried to inform me. no follow up service. (4) one incident that occured to me in ...
Vehicle was stationary and would not turn on. i took it to two vw services dealership one said i would charge $1800 just to open up and look the other told me it's the timing chain engine lost all compressions new engine is needed. i just paid the car off . no extreme leaks would to have caused this to happen. this is not the first time there are lawsuits about this matter. i called vw headquarters they will do nothing to salvage the damage
Tl* the contact owns a 2012 volkswagen cc. while driving 70 mph, the vehicle stalled without warning. the contact stated that the vehicle exhibited the same symptoms as listed in nhtsa campaign number: 17v509000 (fuel system, gasoline). the vehicle was taken to volkswagen of ann arbor (2565 s state street, ann arbor, mi 48104, 734-761-3201) where it was diagnosed that the fuel pump failed. the vehicle was repaired; however, the symptoms recurred. the manufacturer was notified of the failure and informed the contact that the vin was not included in a recall. the failure mileage was approximately 105,000.
Nhtsa recall number17v509: i had my epc dash light for my vehicle turned on while driving on the highway to my job on 6/14/18 . the drive was really rough and bumpy and the exhaust was fuming with emissions from the back.i eventually got to my job, offed my car and had to get my car towed to my local mechanic on 6/18/18 where he found that the fuel pump module was faulty. he charged me $323.30 out the door for the fuel pump module and labor. i contacted vw to seek for reimbursement on 6/22/18 but was told there is a "pending recall" and that it has not become active yet so they cannot issue me a reimbursement until then. as per nhtsa this recall was known since 8/16/17 and it has now been nearing a year without any resolution. i am seeking to get my amount reimbursed as soon as possible and hoping that nhtsa will be able to assist in this.
Tl* takata recall. the contact owns a 2012 volkswagen cc. the contact stated that the air bag warning indicator illuminated, which was a safety concern. the contact received notification of nhtsa campaign numbers: 17v509000 (fuel system, gasoline), 15v483000 (air bags), and 18v148000 (air bags). the parts needed for the repairs were not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the vehicle was taken to palmetto 57 volkswagen (16825 nw 57th ave, miami gardens, fl 33055, (305) 760-9527), but was not diagnosed due to the parts being unavailable. the manufacturer was notified of the failure and informed the contact to take the vehicle to a dealer for diagnostic testing. the approximate failure mileage was 82,000. parts distribution disconnect.
Tl* the contact owns a 2012 volkswagen cc. while driving 25 mph, the vehicle stalled without warning. the vehicle was towed to lindsay volkswagen in sterling, virginia where it was diagnosed that the fuel pump module was faulty. the vehicle was not repaired. the contact received notice of nhtsa campaign number: 17v509000 (fuel system, gasoline). the manufacturer was made aware of the failure. the failure mileage was approximately 85,000.
Tl* the contact owns a 2012 volkswagen cc. after driving approximately 30 mph, the vehicle shut off and would not restart. the vehicle was towed to an independent mechanic where it was diagnosed that the fuel pump failed and needed replacement. the contact received a recall notification for nhtsa campaign number: 17v509000 (fuel system) in october of 2017. the dealer was not contacted and the manufacturer was not notified. the vehicle was not repaired. the approximate failure mileage was 79,000.
Tl* the contact owns a 2012 volkswagen cc. while driving 75 mph, the vehicle lost all power and stalled without warning. there were no warning indicators illuminated before the failure. the vehicle was towed to david maus volkswagen (5474 s orange blossom trail, orlando, fl 32839, (407) 412-9080) where it was diagnosed that the fuel pump needed to be replaced. the parts were not available to complete the recall repair. the fuel pump was replaced per a recall in august of 2017. the contact informed the manufacturer that she no longer wanted the vehicle and wanted the dealer to buy it back. the failure mileage was 64,000.
Nhtsa recall number 17v509 was issued 8/16/2017. this vw recall is about a fuel pump failure. so far the fuel pump is ok, but a failure is potentially a big safety issue. as of 2/20/2018, vw does not have a date when a fix will be available. i want to trade in the cc to buy an audi, but the audi dealer won't take a trade-in since there is an outstanding recall on the cc. when will this be fixed?
Purchased my car and went to fill up with gas. after fueling the car would not start. after 10 minutes the car started so i drove back to the dealer. only a 5 minute drive. the car then died while moving at 40 mph in the middle of the road. the engine and battery light came on. the dealer cleared the codes and the car drove out. then was getting gas again a week later and the same incident occurred. was in the middle of the city street turning and the vehicle died again.
I am contacting you to request the status of the below mentioned recall. per your website, it is indicated if the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner to please file an online complaint with nhtsa. therefore, to confirm i am requesting the status of this recall. thank you. original recall notification date: aug 16,2017 manufacturer recall number: 20ae nhtsa recall number: 17v509 recall statusrecall incomplete, remedy not yet available
Tl* the contact owns a 2012 volkswagen cc. the contact stated that the esc warning indicator illuminated several times and the vehicle stalled without warning more than twice. the dealer (team gunther kia and team gunther volkswagen of daphne, 29816 frederick blvd, daphne, al 36526, (251) 621-2277) diagnosed that the fuel pump sensor and the flange may need to be replaced. the part number checked by the contact showed that it was the fuel pump control module pertaining to the recall. the vehicle was included in nhtsa campaign number: 17v509000 (fuel system, gasoline). the dealer stated that the failure was related to the recall. the contact was waiting for a response from the dealer who stated that they checked with the manufacturer. the contact had not experienced a failure. vin tool confirms parts not available.