Tl* the contact owns a 2012 volkswagen beetle. the contact stated that the independent dealer who sold her the vehicle was unable to verify if the vehicle was included in nhtsa campaign number: 12v540000 (air bags). the dealer did not provide the recall history and the contact had not called a volkswagen dealer. the contact was concerned about the air bags working properly. on november 2, 2018, while the contact was driving 20 mph, another vehicle cut in front of the contact's vehicle. the contact applied the brake pedal, but rear ended the other vehicle. none of the air bags deployed. a police report was filed. the contact sustained head and back pain and was transported by ambulance for medical treatment. the vehicle was towed to a tow yard. the vehicle was not diagnosed by a dealer. the manufacturer was notified of the crash. the cause of the failure was not determined. the failure mileage was not available.
Tl* the contact owns a 2012 volkswagen beetle. while parked, the contact's vehicle was rear ended by another vehicle traveling 15 mph. the air bags did not deploy. the contact sustained injuries to the neck and back that required medical attention. a police report was not filed. the vehicle was not towed. the vehicle was taken to an independent mechanic for repair. the dealer and manufacturer were not notified. the failure mileage was 52,000.
Tl* the contact owns a 2012 volkswagen beetle. the contact stated that the air bag warning indicator illuminated. the vehicle was taken to the dealer multiple times where the air bag sensor was repaired; however, every few thousand miles, the failure recurred. the failure mileage was 20,000.