2 toyota complaints: 1) my 2019 prius prime 11,597 miles: on hwy 85 south 11/27 10:30pm got flat tire & drove to side lane on hwy. called toyota tow service @ 10:37pm which is in georgia not calif. tow not show until 1:16am 11/27 and towed car to dealer. it took 20 min. for call center in georgia to initiate tow 2) the prius prime does not come with a spare tire but has a tire puncture repair kit. my tire beyond puncture repair. a car with no spare tire of any kind is extremely dangerous situation for anyone. 2019 prius primes don't come with spare tire. this hazard feature needs to change. i have expended warranty and service contract and tire was not covered so besides the unsafe condition my husband endured we also got a bill for $168.19 to replace and install the damaged tire. i will write to toyota roadside assist. regarding georgia center dispatching tows in calif.? & toyota to complain about no spare tire and a design instead of lift back maybe side opening like jeep so spare tire can go on back like jeep spare. i have read on yelp about other toyota owners complaining about no spare tire.
Car had 27540 miles on factory original toyo nanoenergy tires when the rear passenger tire blew out. i was 22 miles into my drive home . no tps warning and i had visually looked at my tires before heading home. the entire tread separated from the sidewalls. the sidewalls stayed with the rim and i was able to safely stop the car on the grass median. this type of sidewall blowout has never happened in all my years of driving. i was on us-321 north bound just after the hardin rd exit going 70 mph at time of blowout. not in a turn but nearly straight line driving. weather was mostly sunny and 65 degrees.