Problems with 2014 Toyota Highlander ELECTRICAL SYSTEM

Entune radio/headunit (hu) reboot itself while in a call. reboot occurs while vehicle is in motion at any speed, during any driving condition. as the hu reboots, driver is unable to use rear-view camera and any other feature displayed in hu. road attention is affected since driver is distracted by the screen going black and on again. also if driver is in a call has to end call from the phone and call again using the phone.

The rear lift gate will often not close correctly on the first try. it beeps as if something is in its way and makes a loud noise. recently it got stuck in the open position ans it had to forcibly be closed. now it will not open at all. the vehicle is always stationary and the issue has occurred both while on and off.

We are affected by i am learning very common issue in toyota highlander 2014 and later. power door lock actuators are all failing at around 4-5 years. i have not encountered this on any other cars i owned and it seems something is wrong with these since pretty much everyone i talked to had one or more fail in toyota highlander. the car was stationary when this happened, but it is safety concerns because we didn't know that one of the door was being left unlocked. there is no warning that it failed to lock.

Vehicle in motion: radio/entune/navigation system freezes and reboots multiple times. vehicle stationary: interior cabin light when set to "door" fades on and off continuously. keyless fob fails to function once car has been started; when motor shut off and door is open, warning light indicates no key detected.

Tl* the contact owns a 2014 toyota highlander. while attempting to open the rear liftgate, it occasionally failed to open. the contact stated that the liftgate had to be closed manually occasionally. the vehicle was taken to chuck patterson toyota (located at 200 east ave, chico, ca 95926) where it was diagnosed that the multi liftgate connector or the power unit needed to be repaired. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 58,000.

Tl* the contact owns a 2014 toyota highlander. while attempting to open the rear gate, it stopped in the middle. the contact manually had to push it up. the contact stated that the gate had been malfunctioning for approximately eight months. the gate would sometimes open or not open, and would occasionally because get stuck in the process. the vehicle was taken to ronnie ward toyota of ruston (1001 north service rd e, ruston, la 71270), but they were not able to determine the cause of the failure. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 136,000.

My complaint concerns the safety of the wellbeing of myself and passengers in my vehicle. the rear automatuc door lock on my passenger side of my highlander went out first. then the driver door at any given time may or may not open. not even with the key. i have to go to the passenger side and climb over and unlock the door and go back around to get in. my concern is being in a wreck and the door not opening. not being able to get a child out of the carseat in the back because the door won't open. yes. it may be the actuators and i have read the expensive reviews of getting those fixed only to find it happens again over and over. my other complaint is the bluetooth phone system will freeze up and you have to pull over and restart the car to unfreeze it. the system completely shuts down continuously. i have read reviews on this also and toyota is aware of both of these complaints but have had no recalls to date. please help!

Door actuator - driver side door does not always lock or unlock when using the key fob or button on door.

Bluetooth stopped working. when my phone would be plugged in, the car will randomly disconnect from itself from the phone. touchscreen would zap in and out until it would finally shut off. got suspended from work for two weeks because my car would not start (i had no other transportation to get to work). took car to dealer and they found nothing wrong with battery. it has to be something with the software.

Toyota entune system , constantly shut down and reboot while driving, losing bluetooth connection, radio, navigation

While driving in houston tx. using the nav system the screen went blank. in heavy traffic during rush hour about 5 pm. i acutally missed my turn and had to pull into a parking lot. shut the car off and re started it. screen blanked out again while parked. i had to resort to my cell phone. i"m new to the area. toyota tells me this is a common problem with its softwear. i feel this should have been a recall. this could have caused an accident. it was very disturbing while looking for directions and the screen goes blank.

The rear trunk door of my toyota highlander is not functioning as expected. the motors that power the actuators of the trunk door are not working and we have to manually open and close the trunk door. sometimes we do not realize if the trunk is closed or not which creates a significant safety concern. toyota was having similar problems in the 2008 to 2013 highlander models but the same issue still persists in the 2014 models also. i took the vehicle to the dealership at irving, tx and they advised me that the motor powering the actuators will need to be replaced and toyota covers it as part of warranty. since the vehicle's factory warranty expired in this year they advised me that i will have to bear the cost of repair and parts.

The power lift gate actuators only worked intermittently and caused us to close/open by hand. this occurred while parked. this eventually lead to a leak in the driver side actuator. a review of the nhtsa website showed that of the 54 complaints listed 14 concerned the power lift gates. that is about 25%. i had to have the dealer replace both and they said there was not a recall. they suggested i call toyota directly. toyota rep said they could not reimburse me after the repair was complete. no suggestion as to replacing my car while it waited in shop for action from toyota. however toyota did pay for half of the repair ($1000) and stated that if a recall occurred at a later date we could revisit the cost of the other actuator. since there are so many complaints re this problem i hope this notification might lead to other documentation of similar issues and maybe a recall. at this time i would also like to add my complaint re the radio/entune system going black and then turning back on, this seems to be the most frequent complaint.

The door actuators keep going out. the first time it was the two back and passenger front. i had it fixed and less than a year later the two back doors went out again. the dealers ship wants approximately 400.00 per door to correct.

Every single door lock actuator has failed in the vehicle causing remote locking and unlocking to not work. doors, after failing, required to be manually locked or unlocked. the driver front and rear failed about 39 months after owning the vehicle, then 3 months later the right rear one failed, and now the fourth and final one has failed.

Door actuators failed in all 4 doors 3 years after purchase and just after warranty was over.

The entune radio has a bug that causes it to reboot randomly. i have had it happen while driving and relying on the navigation system for directions in heavy traffic. it is annoying, distracting and very unsafe. i have investigated the issue and it appears that reloading or new firmware does not work which is what toyota recommends. refer to this link for other people's complaints. http://www.landerfan.com/archives/entune-navigation-freeze-crash-reboot-followup/

I have three issues with the electronics in my 2014 highlander starting in june 2017 (right after my warrantee expired): 1. the electronic liftgate is non-functional. when opening, it takes multiple (5-10) attempts to get it to open all the way up. same with closing the liftgate. vehicle is stationary. 2. the electric passenger window will not close all the way until you try to close it multiple (5-10) times. it goes up about 3/4 of the way, then opens again. i found that it works quicker, after 2-3 times if the engine is shut off. vehicle can be stationary or moving. 3. the bluetooth connecting my android phone stays connected for about 2 weeks and then i have to initialize it again to make it work. vehicle can be stationary or moving.

Stationary vehicle. power rear lift gate will open or close on demand only sporadically. it may begin to open or close and move just several inches, or perhaps a foot. it thus requires the operator to manually open or close the gate which is very difficult to accomplish especially for smaller or elderly people as the resistance is severe, requiring an enormous amount of effort and risk of injury. this is an ongoing problem and occurs continuously.

My navigation system stop working on city, and highways while driving. it is getting worse .i live in martin tn. while driving to, and in memphis tn it stop over ten time ,and on the way back at least nine times. we was relieving on it but failed. when we needed it the most.

Vehicle shut off during driving, causing all electrical systems to fail including the electronic steering, which since vehicle also turned off, caused the steering column to lock up. since the problem occurred at speed and infact while making a turn, a near collision occured. the problem occured multiple times in succession and was also intermittent with much time elapsing between episodes. two other types of related occurrences during this timeframe were the (1) vehicle also cycling off and on and (2) would also turn on itself if the key was in the vicinity of the vehicle. toyota of seattle experienced the issues when the vehicle was brought in and diagnosed the issue to be a loose bolted connection of the negative electrical wire from the battery to the frame of the vehicle. though the vehicle has experienced similar issues since tightening of the negative wire bolts. ongoing issues include the electrical system cycling off and on while driving including the navigation and front console display. the vehicle was bought in september 2014 and had less than 25k miles as of april 2016. on two prior instances electrical issues were identified and documented to toyota of seattle and the vehicle was kept for testing. the first electrical issue occured with the adaptive cruise control failing and thereby requiring passenger intervention to avoid collision. this cruise control failure first seemed to occur in december 2015. toyota of seattle did not find any fault and sent me away. the second prior electrical issue of the battery prematurely failing occurred in march 2016. the readings indicated some odd draws. toyota of seattle replaced the battery and sent me away without addressing the odd draws. the vehicle's safety remains suspect with ongoing electrical cycling off and on while driving.

Liftgate getting stuck in the open position making it a hazard to drive, not knowing when it will open or close properly. power windows barely close- reported to toyota but claimed it was not an issue.

Gps/radio often turns off while driving. screen completely goes blank and keeps trying to reset itself. voice commands often don't work while driving or stationary. blue tooth often doesn't connect while driving or stationary. tailgate often doesn't close and takes multiple tries to get to working again when stationary. spongy/broken spring sound coming from the rear of the car as i drove over uneven road. rear left tail light always foggy and contains moisture even after replacing it. chirping sound coming from right side of car when driving on highway on windy days. wheel and car shaking while driving on highway at speed over 60 mph.

To select an option on the map mode screen (turn list, free-way exit list ,inter-section screen or the turn-by-turn screen) vehicle has to in motion. driver has to take eyes off road and focus on the screen and then find the option he wants and then select it. all this while vehicle is in motion. unsafe at any speed. a software upgrade can fix this so vehicle doesn't need to be in motion. notified toyota case # [xxx] 8/3/2014. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Automatic/power liftgate does not close all the way. starts - then stops half to 90% closed. requires manually lowering to close. happens 75% of the time. toyota dealer reluctantly acknowledged a service bulletin and says they will replace motor but it took some pushing to get past the service desk and tech who say, "we couldn't find anything wrong". i said not good enough answer and, lo and behold, the senior csr looked it up online and confirmed the malfunction is not uncommon and immediately offered to replace the power liftgate motor.

Our 2014 toyota highlander limited was purchased new with 18 miles on february 25, 2014. on march 7, 2014 while driving on city streets another driver failed to stop at a red light so i pressed the horn to alert the driver while i swerved out of his path. the horn did not work so the driver was not alerted and continued in their direction of travel. my need to swerve would have been avoided if the other driver was paying attention and i was able to alert him with my horn. *tr