1. notice or recall received ssc 40b highlander child protection lock system safety recall 2. contacted 2 toyota dealerships to schedule an appointment and the national customer service line and was advised that appointments were not available but cars were taken in the order received on a given day with prior days cars being serviced first. 3. i attempted to set an appointment at the convenience of both dealerships this week, next week, next month or even two months away when i could take my vehicle in and have the 30 minute (approximately) repair completed within a reasonable time. i was told that no such appointment could be made and that i had the choice of bringing the car in between 7:00 a.m. and 9:00 a.m. and that it would be done in a hour and a half to three or four hours. toyota in their recall notice promises "any toyota dealer will modify the cpl lever at no cost to you in as convenient a manner as possible." it further states "make an appointment." *nm
The automatic door locks were inoperative.*jb