Tl* the contact owns a 2018 toyota c-hr. while driving approximately 70 mph, a humming sound was heard from the front of the vehicle. the vehicle was taken to oxnard mitsubishi (805-483-5555, located at 1345 n oxnard blvd, oxnard, ca 93030), but the technician was unable to diagnose the failure. the contact was informed to call a toyota dealer. the vehicle was taken to ventura toyota (805-650-0510, located at 6360 auto center dr, ventura, ca 93003) where it was diagnosed that the humming noise was from the transmission and there was fluid in the transmission. the technician took a sample of the fluid and stated that the fluid had a burnt odor and contained metal shavings. the technician stated that the transmission needed to be replaced; however, the contact was informed that the warranty was expired. the manufacturer was made aware of the failure and contacted the regional manger of the same dealer. the manager offered to cover fifty percent of the repair cost. the vehicle was not repaired. the failure mileage was approximately 76,000.
Tl* the contact owns a 2018 toyota c-hr. while the vehicle was unoccupied and parked, it rolled backwards, crashed into a pole, and then started to roll forward. the contact had to jump into the vehicle to stop it from rolling. there were no injuries and a police report was filed. the contact called galaxy toyota at (732) 544-1000 (located at 750 nj-36, eatontown, nj 07724) and was informed to contact the manufacturer. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 8,523.