Front right side (passenger) wheel dislodged from suspension arm.it happened while i was reversing from a parking.
Tl* the contact owns a 2016 tesla model x. while driving into the garage, the rear driver side wheel detached from the vehicle. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 1,118.
While driving on the second floor of a parking garage at the local mall with the entire family in the model x (2 adults & 3 kids) to see a family movie, the rear driver side wheel "fell-off" (see attached photo's). it appears as though the control arm disengaged from the chassis of the car vis-a-vis a missing bolt or pin. the vehicle is brand-new (i.e., less than 1,000 mi), purchased directly from tesla, is driven by a mother of three, and is accident free. the car has not been subject to any extreme wear and tear or off-road driving conditions. tesla service manager is familiar with vehicle as it has been recently serviced for door/window issues - no frame or wheel issues prior to the incident. the vehicle was in motion, however as mentioned, we were driving in a crowded parking garage during holiday season. tesla road-side service was extremely helpful and arranged to have the car towed to the local service center - the car was obviously not drivable. tow truck driver had mentioned he had never witnessed anything like what he had seen with our vehicle. moreover, he did express to us that we were very lucky that the wheel hadn't disengaged from the vehicle while we were driving at a high speed (e.g., on the highway). the model x has been at the tesla service center for close to 3 weeks and despite our inquiries, we have not been expressly told what caused the incident or whether or not the issue is a more serious/systemic problem with the vehicle or tesla quality control. consequently, my wife is concerned for the well being of the other mothers/families she routinely see's driving the model x in and around our neighborhood. should a wheel disengage from the car at a high speed, the outcome is likely to be much different and much less favorable. *tr
The car was on autopilot. my model x autopilot ran over a recliner at 60m/h that was in the middle of the highway. it was around 6 pm, weather was nice and clear. i tried to avoid it by moving to right lane but it hit the driver side of the front of car causing minor damages to car. i tried to reach out to tesla customer service but they told me [4 or 5 times] that someone will contact me and no one ever did. everytime i talked to tesla [by phone and email] they ask me for more information and then tell me someone will call you back. i wanted to know why didn't the car slow down or even change lanes and how can i avoid this in future specially that i use this car for my 2 kids. i had been trying to reach out to tesla since october 2016. *tr
I was going up by driveway waiting for my garage door to open. i took my foot off the accelerator and was slowing down without hitting the breaks waiting for the garage door to open. the car took off through the garage door and hit my husbands car sitting in the garage.