We have classified the 1 complaints from 2016 Tesla Model S about STRUCTURE into the following categories.
Experiencing major and painful pressure buffeting from the lift gate of the model s. this issue has been well documented amongst many owners and the resolution is to adjust the rubber discs that come into contact with the plastic adjustable shims of the car body. i've performed this adjustment and so has the service center. but now, there's no way of resolving this issue. additionally, tesla service refuses to even acknowledge this obvious defect. my 15 year old son and i performed extensive research on this matter, and we discovered a direct correlation between the inconsistent panel gaps of the rear portion of the model s and the pressure buffeting. the threading attached to the frame, under the plastic adjustable shim is straight on the drivers side, and askew on the passenger side. the surrounding aluminum is also showing signs of ductile fracturing. the movement of this threaded component, prevents the shim from sitting equal to the drivers side shim, therefore causing the lift gate not being able to fully sit level, causing inconsistent gaps at the adjoining panel transitions. even more disturbing, the aluminum body panel that surrounds the lift gate opening is exhibiting a significant tension stress. i haven't removed any interior body trim panels to examine the adjacent panels. i measured the body gaps resulting from this structural failure with a digital caliper. the difference in spacing is 3mm. this is significant. i've attached photos of the threaded rod area showing signs of ductile fracture, the right side of the lift gate opening exhibiting signs of failure from the tension stresses. this vehicle has never been in an accident. this potentially dangerous defect should be investigated and publicized to other unsuspecting model s owners. this is an imminent safety concern.
Doors randomly pop open. when entering the car from any door, the front passenger side door and the rear driver's side door pop open. the doors also pop open anytime the car is put into park. someimes it is necessary to put the car into park while in traffic at a stop light, or when stopped in traffic jams. this can happen on city streets, highways, frankly anywhere. when the car is put into park the doors pop open. this is clearly a safety issue in traffic. the car is low miles and only 3.5 years old. 3 out of 4 doors have had issues. i see on tesla forums that i am one of many people this happens to, shortly after the warranty expires, in some cases sooner all of these owners feel the same way i do, that there are clearly faulty doors that tesla not addressing as a safety recall issue. the front passenger and rear driver side doors pop open under various circumstance, having small children in the back seat this is a large safety issue in my opinion. the front passenger door is also a safety concern. although my children sit in back, i am often transporting elderly people in the front passenger seat. having the front passenger door pop open in traffic is alarming and concerning to the elderly people in the seat. additionally, the rear passenger side door can not be opened from the outside. the motors in the doors are routinely discussed in tesla forums as having problems. again, this is a safety issue. if there was an emergency in which the door needed to be opened from the outside to evacuate my children from the backseat, this would not be able to happen, as the handle will not even come out to open the door. these are too many issues on a car this young and present real and known safety issues that are not being properly addressed by tesla.
Hello, i purchased a used car from lexus of rockville on saturday and as i was driving home i heard a 'pressure buffeting sound' ( sounds like a window is cracked- but all windows are up) i contacted lexus on my way home and they told me to bring back the car . i returned with the car and the salesman and sales manager told me they would not take the car back because i pulled off the lot with the car. they refused to even look at the car. and informed me there was a no return policy. which is ridiculous. now, i'm stuck with a $50k that i can't drive. the noise is so bad it impedes my ability to drive, which is a complete safety hazard . i even asked if they could take this car back and let me finance a different car and the said 'absolutely not'. i have own 2 toyota's and never experienced anything like this. i wanted to do business with lexus because i always had good experiences but i notice your customer service has fallen way behind the curve. very disappointing experience. daily i deal with correspondences with the white house and customer service is always our one number one concern but clearly lexus of rockville does not believe in customer satisfaction. this car came from auto action defective and now the dealership refuses to fix the pressure buffeting probably and is passing the expense on to the customers . which is extremely deceptive please, contact me [xxx] [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Rear passenger door handle fails to open door. this has been a on-going issue with tesla model s vehicles. my first 2013 model s had over 15 door handles replaced due to failure. my current 2016 model s has had around 6. the last was front passenger door handle replaced in may 2018 which would not extend nor open the door. i have the failed unit in hand, as i had to pay out of pocket non-warranty (as i was over the warranty mileage), technician stated that the door handle shorted out due to water intrusion from poor design (his words). rear passenger door handle has now failed. it will extend, but will not open the vehicle's door. this is a known, and on-going issue for the model s vehicles of all years and trim levels. tesla needs to come up with a solution, and permanent fix. i also want to report that all door handles fail to operate below in temperatures of 20*f about 25% of the time after sitting overnight unless the vehicle is remotely pre-heated (as the door handles freeze closed internally (in the door) and will not extend.
The vehicle was in service for warranty issue. tesla burbank service center denied to done the recall. regarding to them, the recall is unnecessary and did not need to be done until raining. however, this recall is in needed for the power steering gear assist motor may move, causing the transmission belt to slip, and result in reduced or lost power steering assist.
While attempting to park my tesla s75 d in a costco space, the car bolted. it felt like it was in autopilot mode without me engaging it manually. i slammed on the brakes. it hit the rear bumper of the car parked in front. fortunately, it didn't do any damage to that vehicle but it caused plenty of damage to my front end. i'll need a new bumper and hood. it also deactivated my autopilot and radar which are behind the bumper. i can still drive the car and feel fairly safe as i believe the computer accidentally engaged the autopilot and now the autopilot isn't operational. however, i no longer trust this car. i've presented this problem to tesla and they said is was user error but there is absolutely no doubt in my mind that i was not at fault. i've done research and there is a class action lawsuit in the works as this has happened to other tesla users. my advise, don't buy a tesla!!!!!
Here is another tesla in the salvage yard. https://www.iaai.com/vehicle?itemid=24284013&rownumber=9&loadrecent=true it is listed as having undercarriage damage. the photographs show the car is in pristine condition except that the suspension has collapsed. the rear wheels are displaced towards the rear of the car. the fact that this car is being written off instead of repaired suggests that the undercarriage can not be repaired to a safe condition at a reasonable cost or possibly that tesla does not want to take the risk of the suspension failing again later. forum posters have complained that after experiencing minor accidents that cause suspension damage their cars are still awaiting repair months later and can not get any word from tesla as to when their cars will be returned to them. please investigate. *tr
Takata recall. a serious incident happened to my tesla model s in december 16, 2016 when i applied the brake pedal vehicle failed to stop at parking spot. the vehicle kept running over a concrete barrier and hit a wall which resulted in a significant damage to the vehicle. i called tesla motor customer support immediately after the incident and told them about what happened. pictures of the crash are uploaded below. repairing the vehicle damages costed $11,717.85 and over 2 months to fixed plus expenses associated with car rental and towing that beside the inconvenience i went through. after receiving a recall letter regarding the the brake clappers issue last month i sent an email to tesla and i was told to come to tesla service on tuesday 06/20/2017 to check the situation.
On wednesday, july 13, 2016, my minor son was driving my tesla (vin [xxx]) northbound on round hill road in greenwich, connecticut, with the autopilot engaged. at approximately 3:50pm, the tesla approached a vehicle that was parked partially on the shoulder of the road and partially on the road in front of 273 round hill road. the vehicle obscured the white line along the right hand side of the road. rather than moving to the left to avoid the parked vehicle, the tesla continued on the same path. at the last moment my son grabbed the steering wheel and moved the tesla to the left, but not soon enough/far enough. the tesla's right side collided with the parked vehicle's left side. my son believes that had he not grabbed the steering wheel, the right front area of the tesla would have hit the rear of the parked vehicle. to the best of his knowledge the brakes on the tesla did not engage. no one was hurt. the police were not called. round hill road is not a divided highway, however it is a wide, two lane road with freshly painted double yellow lines down the middle and a freshly painted white line on the edge. it was a sunny day, no fog. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Door handles are made of metal chrome and gets excessively hot in the sun. you are unable to hold the handle and open it without causing a burn. (there is a reason all other car manufacturers make the door handles with plastic material so it does not get as hot in the sun. also they make it such that when holding the handle, you hold from inside that is protected from the sun). tesla needs to make the door handle with a material that does not get hot in sun and design it in a way that the holding portion protects it from the sun.