I have "swollen" lug nuts. the tesla lug nuts for the wheels have a chrome metal cover. this cover deforms and the correct size socket will no longer fit so the next larger size socket has to be used to loosen and tighten the lug nuts. there is a lot of 'play" when using the larger sized socket and cannot properly tighten to the specified torque needed to safely secure the wheels to the car.
I was driving my car to work and accidentally scraped the front right wheel on a curb near a roundabout on an old/narrow seattle street (there was oncoming traffic and parked cars so i had very little room on my right and mis-judged). the paint on the wheel was pretty badly scraped up but otherwise the car was fine (no body damage) and the wheel had no visual structural damage (the car's alignment was not affected). i continued driving to work without issue, including 5-6 miles on the highway at 60mph. when parking in the underground garage at my office 20 minutes after the curb incident, i turned the wheel to the left to adjust my car in the parking spot and heard/felt a rubbing sound, followed by a loud clunk. the front right of the car dropped and the wheel fell off the suspension and was wedged under the front of the car. the car was disabled and had to be towed to tesla. given the amount of force applied to the wheel by the curb and the lack of other symptoms, it seems unlikely that any normal, stock suspension should fail as it did with this car. it appears a bolt on the lower control arm sheared off completely when i was parking (and had probably been fatigued by the curbing incident).
I was driving the 2015 tesla model s , west bound on i-80 approaching the bay bridge in san francisco from oakland , i heard s trance squeaky noise coming from the rear of my car & i pulled over that saw the left rear tire & wheel looked tilted , it appeared the wheels & suspension of the car had failed suspension failed . i called tesla roadside assistance at 2:30 pm asking for help , the answering service instead of trying to help the tesla was arguing with me over the phone that this issue may not be covered by the warranty and i may need to pay for the towing cost & repair cost. they refused to help me in anyway to bring the car to their service . i called a towing service & had the car towed at my own expense after the long never ending waiting & terrible traffic of friday afternoon . i got the car towed to the tesla service in dublin california . they took my car in friday evening. the next monday they called and said the left rear axle & wheel are broken . the cost to repair $13,000. they denied that this is warranty issue . my insurance paid for this outrageous repair cost . it took 3 weeks for them to fix the axle & the wheel . i am not confident that this car is safe to drive . the tesla costumer service is terrible , they are unhelpful , cheap & leave the costumer high & dry in a crisis . they do not take responsibility for the car parts failure & warranty issues . i had never experienced broken wheels or axles in my 20 years of driving .