Tesla have the vehicle for quite a while but they haven't given a reason why they haven't completed the recall.
Tesla will not respond to request to repair recalls the number provided goes in circles it ask to go through app we are a dealer and car do not have app i have made several request
Takata recall - i was not notified in a timely manner. provisions were not made to fix my airbags for many months. i had to call customer service repeatedly and appointments keep getting pushed. this defect has existed in my car for over 3 years now, putting my family at great risk
A malfunction caused the sudden deployment of the airbags and subsequent unintentional unexpected acceleration causing the vehicle to jump a cement block and violently smash into a pole while i was slowly pulling into a parking stall at a grocery store.
On aug 13, 2018 i went to the tesla service center in seattle and requested an appointment to have several recalls done, including seatbelts, takata airbags, and aluminum steering bolts. i was told in no uncertain terms by service manager kasi smith, that my car is blacklisted by tesla since it has a rebuilt title. that in order for the recalls to be done i must get the car "recertified" at a cost of between $5,000 to $32,000, depending on whether repairs are needed. so i called tesla's national customer service line (877.798.3752) and reached louis escobar at tesla's burbank, ca location. after he checked with the seattle service center (which i'd already told him refused me) and with his supervisor, hunter carlson, mr. escobar informed me that my car is blacklisted by tesla since it has a rebuilt title, and in order for the recalls to be done i must get the car "recertified". my car was professionally rebuilt, and has been registered with the state of washington and i've been driving it for two years. if we can all agree that wrecked cars are -going- to be rebuilt, then what should tesla's policy be? i should think they'd want to protect their reputation and ensure the safety of their customers. so for recert do they charge high fees and take away all benefits that were paid for on purchase of the car, like navigation, autopilot, and supercharging? well the cost alone forces those of us with rebuilt cars to drive around with no inspections, except those done by the state patrol, which are only checking that we did not use stolen parts. so clearly their goal is not to protect their reputation and ensure the safety of their customers. what is the goal then? make money?
Tl* the contact owns a 2015 tesla model s. the contact received notification of nhtsa campaign number: 19v002000 (air bags). the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer was not contacted. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. parts distribution disconnect.
Here is a report of a tesla involved in a crash. http://bgr.com/2017/05/23/tesla-crash-photos-walk-away/ i am filing this report as a concerned citizen because i think the owner will not make a complaint himself since tesla owners are often tsla shareholders and are unwilling to make any criticism. two things to note: the back wheel flew off and nearly killed a bystander. the airbags failed to deploy and a passenger was seriously injured. please see attached files from a facebook page in which the owner describes the crash.
I drove the car into a parking space at the school (desert christian elementary) in tucson arizona on sept 16th about 11:05 am, when the car accelerated on its own (unintended acceleration) and crashed into 2 parked vehicles and airbags deployed and i sustained a fracture of my right arm requiring surgery. also my car (the tesla model s) was damaged and the two other parked cars.
Here is a tesla model s in the wrecking yard. the front tire is wrenched off the rim and this appears to have happened while the car was still rolling forward. even though there has been a major collision the air-bags have not deployed. i have put together a collection of photographs of steering and suspension components from tesla cars. http://teslabears.club/t/no-wonder-the-wheels-snap-off/68 the standard of construction is in my opinion absolutely appalling. tesla has gained the reputation of being the safest car in the world. i am convinced that reputation is merely the result of tesla pr hype and the myth is perpetuated by tesla enthusiasts and investors. the number of crashed teslas showing up in the salvage yards is out of all proportion to the number of vehicles on the roads. please start an investigation into the causes of all these crashes.