I previously submitted a concern with this car that occurred in december 2019. tesla in milford, ct had the car in service for 23+ days because of errors with the car: alert messages included (but weren't limited to) power reduced, front motor disabled, etc. the car kept powering off while i was driving and the brakes and steering malfunctioned. tesla ultimately diagnosed the problem as a "shorted penthouse harness." two weeks after receiving the car back, the error messages reappeared. the car broke down again and had to be towed back to tesla in milford, ct. while tesla indicated that the prior issues were resolved, they obviously weren't. the car shut down again while i was driving on the interstate and also in the city. the brakes and steering didn't function properly. i received error messages indicating power reduced, brakes disabled, power steering disabled, front motor disabled, automatic emergency braking disabled, car may be free rolling--just to name a few. this car is unsafe and unreliable. as of today, the car has been in service for 28+ business days; however, tesla told me they worked on the car over the weekend, which would indicate the car has been in service over 30 days.
This incident happened because of sudden acceleration issue in tesla mode 3 in our parking lot. i was parking between 2 cars on my right. so, was really slow. while turning there was a sudden acceleration and the vehicle was at a high speed. since, i was turning, the car rotated at the high speed and in the process my car hit car on my left, 3 cars on my front. there was severe damage to my car and a flat tire. fortunately, no people were affected. when the accident happened, all systems stopped functioning.
My vehicle is experiencing wire issues resulting in error messages such as "power reduced, front motor disabled, etc" that disable safety features such as the turning signals and issues with braking and steering. the vehicle will power off/shut down while driving and restart. the car is currently in service for the past 2 weeks and other than notifying me that there are "wire issues," tesla has been unable to diagnose the cause of the problem or fix it.
I was parking in my drive way. i thought i placed the car in park . my foot was on the brake. so i opened the driver door. when i took my foot off brake the car lunged forward.the door was opened and i had both feet outside the door. i tried to push the park button . the car went into reverse. this caused the driver door to impact the building and damadge the door.
The back up camera video feed has purple and green vertical lines that goes through it intermittently like there is a short. the issue was reported to service via email with a picture for them to be able to identify and repair the problem at a future service appointment. i was then told via txt that this was not a warranty issue and they could only provide an estimate to have the problem corrected at my expense. having a faulty backup camera feed is definitely a safety concern when you are trying to use it to back up. they should take these reports seriously and not dismiss them.
The only display in the car locked up, turned off, and turned back on approximately a minute later while i was backing up which caused loss of all readout including the back up camera, mph, access to many other vehicle features. i reported this to their service group with a date/time stamp for them to identify and repair the problem but was told that they would not look at this under warranty but they could provide an estimate to have the problem corrected at my expense. this is a safety issue and should be covered under the new car's warranty. the one and only display should never lock up while the vehicle is moving but if it does, service should take all reports of this occurring very seriously.
i just bought the new tesla model 3 last week for long run battery but it's not giving me full rang of miles and dropping crazy amount of battery . the way tesla is telling the people about mileage , it's not working that way , i have long rang mileage and it's supposed to give 310 mileage after full charge and that's only reason i bought this car because every day i'm driving around 200 to 270 mileage . but true is it not giving me that mileage at all and just giving me only 230to 250 all together after my full charge whole night , and so i have to stop by somewhere every day to charge my car to go home with enough mileage . for me it's doesn't not make any sense at all since you are buying long range distance car and you are not getting what you accepting .
While driving through my work place parking lot, my tesla suddenly stopped and displayed a fault code and requesting immediate return of the car to a tesla service center. my car would not unlock the doors when i tried to exit, either via the touch screen unlock icon, electric door unlock button, or using my phone app. i ended up using the emergency door open latch to get out of the car to call for assistance. i closed the door behind me but was unable to reenter the car. tried my key card and my phone app to unlock it but to no avail. the car ended up having to be tow away.
The high voltage battery the new car was purchased with had damage to the 4 jack points that required the battery pack to be replaced. the original battery would charge to the full range purchased, however, the new battery that was installed will not charge to the full amount of range purchased. i brought this up to service before i picked up the car from service. they tried to get it to fully charge multiple times but it would not. i asked to see the battery health report and they declined. if you purchase a new car with x amount of range, when the battery is charged to 100%, it should display the range you paid for. they told me if i was unhappy with the range, i was free to file an arbitration claim. on the way home i almost ran out of battery and could have really used the extra capacity that i purchased.
I was moving forward at ~15 mph over a set of railroad tracks on a city street when both electric motors stopped working bringing us to a halt on the tracks. the car would not switch into neutral to allow it to be pushed off of the tracks nor would it release the brakes until put into tow mode which required 4-5 people to push at that point. there were no steps displayed to get the car into a mode that would allow it to move.