Strut assembly of vehicle has an inch of vertical play, hence vehicle not able to be aligned. vehicle is 2004 suzuki firenza. have addressed issue with 3 different dealers and none can agree on what the problem is. one even stated that was normal for vehicle. called manufacturer in brea ca, and they refused to address the issue. furthermore i was refused the right bvto speak to management person. since my vehicle can't be align, i have a safety issue that needs to be resolved. *tr