Problems with 2000 Suzuki Esteem STRUCTURE

2000 suzuki esteem. consumer writes in regards to vehicle front end problems and seeks reimbursement for unauthorized repairs. *smd the consumer stated he took the vehicle to a repair shop for front end problems. while there, he was informed a recall had been issued for a frame problem. the consumer then contacted the dealer, and they confirmed, that in fact, the vehicle was covered. the vehicle was then towed to the dealer. the next day, the consumer received a call from the dealer, stating a mistake had been made, and the vehicle was no longer covered under the recall. according to the dealer, the vehicle was not covered because it was five months older than the recalled covered. the dealer informed the consumer the cost for the repair was $603.26 after deducting $300 from the original bill. the consumer stated he never authorized them to perform the work, since the recall was no longer valid.

I was a licensed mechanic for many years with a lot of expertise. i bought my daughter a 2000 suzuki esteem two years ago. we live in michigan and i bought this particular car because it was from virginia and was immaculate not like the cars from the rust belt here in michgan. she was driving the car and it all of a sudden, violently and without warning pulled very hard. she called me i told her to stop the car and let me inspect it. she got it to a safe area and also told me the passenger side wheel was "bent in". i inspected it and immediately noticed the cross frame that supports the two a frames to the subframe of the car had completed rusted out and detached on the passenger side and was almost gone on the driver side too. all other surrounding metal frames and the car body itself were in excellent condition but this cross frame was very obviously defective and rotted out causing catastrophic failure of the vehicles front suspension and steering loss. again, this particular part is defective to the most casual observer as everything around it is in great condition and when this main frame part fails it has the possibility of tossing the car violently especially at highway speeds. my daughter is an emt used to driving an ambulance at high speed and is an excellent driver. a lesser driver may have had a catastrophic outcome. the car is here and can be inspected. *tr