Below you may see the EXTERIOR LIGHTING components and the number of complaints they received.
The vehicles windshield washer squirts water over the hood instead of on the windshield. *jg
Tail lights leaks large amount of water. in cold weather tail lights bulbs would blow. please provide further information. *ak
Headlights burn out repeatedly, without warning or incident, sometimes both within a week. car is driven less than 10k miles per year, yet one or both headlights have had to be replaced annually on average. bulbs are very difficult for consumer to replace and must be done by garage or dealership. on one occasion both headlights were out before vehicle could be taken to get bulbs replaced.
The headlights on this car are too bright or not adjusted correctly. i have been high beamed on many occasions. 9 times one evening, 13 times another evening, and 17 times on another evening. this is a safety concern not only for me but for the other divers as well. i have complained to subaru every time this has happened to me. i have also had it in for service and was told "that's just the way they are" "just ignore the other drivers" well, i can't do that when i am constantly being high beamed from so many other vehicles. not just cars. cars, full size pickup trucks, semi's, suv's etc. i have even been high beamed not only on our 2 lane highways but on a 4 lane highway with me in the far right lane and the other driver going the opposite direction in the far right lane. this is not acceptable. i talked with subaru again today and was told "if you take it in for service, and the technician says that there is nothing wrong with the headlights then, there is nothing we can do." again, this is not acceptable. ...
Headlights burn out too quickly. i am replacing my headlights approximately every 12,000 miles.
Headlights are aimed too high. according to subaru this can't be adjusted. this is their steering adaptive headlight. i get high-beam blinked but too many oncoming cars. on dark nights i can see their angle is up not down toward road. i see great but oncoming must be difficult. you must be able to have ability to adjust.
My 2020 subaru outback headlights are too bright and appear to be aimed too high. driving at night is a very real problem due to the number of other drivers who keep putting on their high beam lights thinking mine are on when they are not.also i can see my beams pointing higher down the road then for any other car i have owned. i contacted first the dealership and then subaru of america, the dealer was apologetic and explained there are no adjustments to be made on the aim of lights because none were built into the car at the factory. subaru of america confirmed this when i contacted them and said, without even seeing my particular car that my headlights are aligned properly and there is no way to make any adjustments to brightness or aim. this is a hazard due to blinding oncoming drivers and they in turn putting their high beam lights on blinding me. how can they make lights with no adjustment available?
Main headlamps burn out every 9 to 10 months causing a dangerous driving situation. replacement of these bulbs is unnecessarily cumbersome for the owner and subaru dealers charge $150 to replace a $15 dollar bulb. if not installed correctly you risk a fire hazard. this seems to be outside of reason, and a poor design that risks lives. i have found myself away from home with no working headlights several times now.
Headlights go out with abnormal frequency. driver's side bulb has needed changing on average every 3-4 months, even though the vehicle is rarely driven at night. passenger side has been replaced twice in the last year alone.
Water pours into vehicle from center rear brake light every time it rains. bloomington subaru confirmed issue is water leak via center rear brake light. soa contacted, no response received. original owner since new, current mileage is 30,000. still leaks.
Smoke electrical short issue in driver side mirror. diagnosed by subaru mechanic to be a short in the approach light module. significant smoke was emitted from mirror with burn marks on bottom inside middle of mirror. the car had just came to rest in a hospital parking deck. car was removed from deck in order to prevent fire hazard. note - a 10 amp fuse did blow which caused a failure of the tpms (tire pressure monitoring system) and the remote lock/unlock system.