The key got stuck in the ignition, and the visor on passenger does not swing correctly, the radio turns on when i start the car even after the radio was turned off
My gas gauge says i have 95 miles before ineed gas however my warning light comes on at that time tell me to get gas right away
Battery acid has leaked from battery and all over brackets and bolts. battery has low charge voltage.
Two tire blow outs causing immediate loss of air. car was travelling at approx 35 mph. each time on a city street. first at 4000 miles. second at 21000 miles. tire had circumferential crack at bottom of tire groove. original oem tires. car purchased new in sept 2017.
Windshield cracked a second time just a few months after the new windshield was replaced. the pebble that hit the windshield wasn't large on either occasion. the dealership charges a large fee to calibrate the eye sight feature and that can only be done at a dealership so we can't get a better/stronger windshield anywhere else nor purchase a competitively priced one. it feels like subaru is making good money off of defective weak windshields. in my previous car, a mazda 3, i drove for 12 years without a single crack. in a new subaru, it's happened twice within a year. both times i was driving highway speeds between 65-70 mph. both rocks where small. the first time was between cities driving back from lubbock to dallas when a truck slowed to the right for me to pass. the 2nd time was while driving in rush hour traffic on the tollway in a middle lane.
Windshield is very susceptible to chipping from the smallest stone fragments, then easily spreads. we had it replaced along with recalibration of the eye sight. cost was 697.00 prior to that any time you would hear the faintest sound of something hitting the windshield you would see a tiny chip mark. i have been in the automotive repair business for 30 years and driven many vehicles in my 62 years and this windshield by far is the most fragile. even the new windshield has chip marks and is only a couple of months old.
Sunroof spontaneously shattered/exploded while driving without impact or other vehicles around. outside temperature was 86 degrees at the time. was at highway speed on an interstate. nothing was overhead. glass exploded up and out.
Rear liftgate operates intermittent and when open intermittently will not close; i have had to drive the vehicle with the liftgate not fully closed or latched. i have had the vehicle in service seven times.
While parked in the sun and with a sunshade installed inside, we returned to our car and removed the sunshield and noticed a new windshield crack in the windshield. sitting still. this car has the eyesight system and was told the windshield is very expensive and insurance and subaru say not covered. car has just turned 12,000 miles and is always garaged at home. subaru has defective windshields and my dealership says so.
The steering with lane departure warning will sometimes jerk the car from side to side, as if self correcting, even though the car is well within the lane. at times the car also feels like it is hydroplaning on dry ground with little steering feedback. purchased used with a carfax report indicating no problems. it is a very scary feeling on dry surfaces to get no steering feedback or have the car self correct the even while in the middle of the lane. at 20,000 miles had an alignment performed, did not correct the problem. online there are numerous reports for this occurrence with no viable solutions. our family always wanted a subaru for safety, but this feels very dangerous. when the lane departure self corrects there is little steering feedback and the vehicle seems to be guiding itself and steering during these times seems very loose.
Windshield cracks. i have had the car since march 2018 and the windshield has cracked three times. the first two were the result of rocks hitting the windshield - the third was just a small crack on the passenger side right above the windshield. .i have been driving for 45 years and have never had a windshield crack - this windhield cracks constantly. - the product should be recalled
Windshield severely stress cracked and had to be replaced within 10 months of ownership. this was not covered by dealer warranty and i had to pay to have replaced. windshield contractor told me that subaru is using thinner glass now that stresses very easily. he had just replaced the same the day before mine. i've never had to replace a windshield from stress before. i don't know if this happened while in motion or stationary, but i did notice a small crack and then it went sideways across from driver to passenger side of window.
The head unit in the sound system/electrical system keeps failing resulting in a loss of all sound functions. i don't get any warnings of problems as the sound system simply does not work. this is unsafe. to date, the dealer has replaced what he calls an amplifier twice. the new unit works for a few days or weeks and then fails again. so far, the other components connected to this system -- back up camera, for instance, still work. i don't know if this is related, but the rear hatch has opened by itself three times, each time when the car was parked. once, this caused the battery to drain because we did not discover it for more than 12 hours. once, there was damage to the rear hatch because we did not know it was open and it was damaged by the garage door when we opened it remotely from outside.
Started car this morning and the unit that controls the radio, backup cameras, navigation and bluetooth is blank and unresponsive.. dead. car in garage when starting. car drives fine except for above deficits
Driving approximately 50 mph on south us hwy 231 (left lane), without any incident rear passenger window popped and shattered and then broken glass fell into backseat of car. there was no car in right lane or in front of my car. there were no adverse road conditions. no other damage to car.
On february 22, 2019, the plastic cover on the dash below the steering wheel on the driver's side came loose while i was driving. it was hanging down attached by wires and dangled over the accelerator and brake pedals, interfering with their safe operation. i was on a highway about a mile from my home when this happened. i carefully drove home. subaru roadside assistance fixed the problem. the dealer confirmed the next day that the panel had been properly reattached.
Exploding sunroof. the sunroof suddenly shattered into pieces while driving on a freeway offramp with no other cars or bridges nearby. it sounded like an explosion. the car wasn't damaged or scratched anywhere else, and there was no object or debris.
Backup camera is black gps and radio dead
The screen has gone black and side lights blink, unable to use any item controlled by the screen. appears the warning system for a vehicle stopping too closely is not working as well.
Sunroof exploded and shattered spontaneously while we were driving at highway speed
Wtz85 - subaru of america, inc. (subaru) is recalling 2018 model year legacy, outback, and brz vehicles equipped with a certain combination of head unit hardware and software, due to the possibility of noncompliance with federal motor vehicle safety standard type: recall | service campaign: wtz85 | nhtsa campaign: 18v-000000 open recall date: january 02, 2019 description 18 leg/out/brz v3 head unit reprogram safety risk due to a software issue, the head unit memory retrieval and assembly time may exceed the designed time to begin the boot-up cycle. if this occurs, the head unit display will not boot, causing the screen to remain blank. in this condition, while backing the vehicle, the rearview image may not be displayed. the failure to display the rearview image creates a non-compliance with the requirements of fmvss 111 ' 'rear visibility,' increasing the risk of a crash. there are 1000's of these on backorder causing us to drive around in unsafe vehicles because they do not know when replacment units will be available and they are not providing a loaner car in the meantime. this is unacceptable for a company that prides themselves on their safety!!!!!
The windshield cracked from a tiny chip that spread rapidly to about 2feet in length over 4 days. this is my second windshield replacement in less than 12 months. the outback windshield design is weak, and in my opinion dangerous. other outback owners are having the same issue
Entire center radio cluster has failed. car was parked in a garage and got into the car and started car and entire unit was black. this impacts radio, hands free cellular phone use, navigation, back up camera and warning system, vehicle notifications, star link program. this may sound just like a minor thing but this has significant safe operation impacts in regards to traffic and driving, cell phone use and navigation of the vehicle.
Infotainment screen went black on december 17, 2018. radio, navigation system, bluetooth and rear camera are all inoperable.
30 miles left as indicated on fuel tank, car engine shut down while driving on road and came to a complete stop in left side of highway, my family were passengers in my car and this could have been a fatal situation. a good samaritan helped us move our car over to side of road out of harms way. i am very disappointed in subaru and do not trust that it has the best 'safety' features if it is this inaccurate in informing me of mileage! i can't help but think what worse outcome could have happened to my family. thank god we are all ok. do better subaru, for the lives of your customers driving your vehicles and the safety of the general public.
2018 subaru outback: per dealer: original battery "bad" & replaced by dealer after it failed (unable to start & won't hold charge) after 10,500 miles at 9 mo. battery also failed in our previously owned 2015 outback after only 3 weeks, & in a 2015 subaru legacy after 35 months. the 2018 outback's touch screen (& back-up camera screen, etc) has also stopped working twice, at about 2 months (while backing out of the driveway) & again at 3 months, both times suddenly, the screen going black for a minute or longer, & then turning white for several minutes before resuming the normal screen configuration & appearance.
The radio malfunctions, it crackles, static interference, other stations interfere with current station. this occurs during all weather conditions and all different roads and whether car is moving or stationary have been to the dealer several times.
The radio display head unit failed. the rear back-up camera and and warning signals are inoperable. i have been without the systems for three weeks and subaru customer service can not provide a date when this repair can be made. this is a safety concern as they aid in backing up the vehicle in parking lots at night when visibility is poor.
Bluetooth will randomly disconnect. sometimes it lasts a few minutes, sometimes a couple hours. unable to re-connect once it does, so we have to mess with settings while driving to switch to aux cable, radio, etc or pull over and restart the car completely. we have verified the issue with 6 different devices. none of the devices demonstrate the same issue with any other bluetooth devices (we use a speaker for hours on end in the house with no issues). combine that with the infotainment screen being incredibly slow, this is a frustrating issue.
10/2018 to present: infotainment sys: while driving gps screen goes white entirely & sound stops. while driving gps sound is lost or partial loss. while driving gps will reroute to different location. the above causes mental confusion/distraction to driver w dangerous situations. before driving/when driving re/programming map when directions stop or screen white or gps vol drops or varies the unit will go fm map to phone fav reliably causing distraction to driver, mental confusion on local roads & on the interstate during rush hour in bumper to bumper traffic. while driving radio: sound volume goes high & low or drops sound or when choosing a station from programmed radio buttons channels begin to cycle rapidly through each programmed channel and repeats cycle until i can manage to power off the radio & takes up to 5 times to press radio power button to power off causing distraction to driver & mental confusion trying to power off the radio in traffic on local roads & on the interstate during rush hour in bumper to bumper traffic. steering: while driving feels like high winds/hydroplaning as car sways in lane & out of lane with no rain & no high wind conditions causing distraction to driver & mental confusion trying to control steering to stay in lane in traffic on local roads & on the interstate during rush hour in bumper to bumper traffic. engine: while driving in emergency maneuvers severe delay in acceleration when pedal is to the floor causing near collision situations, distraction to driver & mental confusion trying to avoid a collision in traffic on local roads & on the interstate during rush hour in bumper to bumper traffic. engine: rpm extremely high on acceleration as if i am in low gear & manual paddle never was touched causing distraction, confusion, and inability to control intended speed of vehicle causing dangerous driving conditions.
I had owned my 2018 subaru outback for about 6 months. i was driving on a state highway when my windshield was hit with a small rock. it caused a small crack in the windshield. i usually can get to town and have these filled when this has happened in my other vehicle. by the time i drove the 20 miles to town to get it filled it had ran and cracked the whole middle section of my windshield. i was shocked that it had completely ruined the windshield. i called my dealer who informed me it would cost about $600 to $700 to replace the windshield. and about 500 to calibrate the eyesight on the car. again i was shocked. he then referred me to a windshield company in my area to replace it at a $350 cost to me. i did not take any pictures as i did not realize this was going to be a thing with the vehicle. since then i have had over 8 chips fixed in the windshield. it seems like every time i travel it gets hit. which is strange because my other vehicle very seldom gets hit. i try not to drive behind vehicles as it seems my windshield is in an angle that is hit if anything comes up off the road. this is frustrating and expensive and messes with my eyesight on the car.
I recently purchased a 2018 outback. i was driving it going about 25 mph on road by my house and it shut down out of nowhere, dash lights came on, gas pedal wouldn't work, the only way i got it to go was shutting it off completely and restarting it. they car has 3500 miles, i dropped it off at the dealership on 8/25 and they have had it since. they replaced the fuel pump saying it was the cause of it shutting down on me. i received the car back on 9/21 and drove it for 180 miles, this time at 65 mph the car shutdown again while i was trying to pass someone on a 2 lane road, power steering lost and all lights came on dashboard like it had some type of electrical problem. very similar to the first time but i was driving much faster this time.after about 30 seconds the car just kind of started up by itself without me having to push the start button i believe this issue is a huge safety issue and could possibly get me killed or someone else killed while driving this car. subaru service facility has no clue whats going on since the car is not throwing codes. i have started the lemon law process but subaru is not being very helpful thus far. also having a problem with passenger seat not sensing if someone is sitting in the seat and not enabling the airbags. this problem came up on the scan on 8/25 analysis. i was unaware of the issue, nothing in the car told me passenger side airbag was not working. subaru replaced the seat but i am still concerned that the problem is going on since i have no way to tell if it works or not.
I was driving about 25 mph when my bridgestone tire, model dueler h/p sport as, blew-out on the passenger rear side. the tire had only 800 miles on it.
On start up of vehicle the radio automatically comes on at a loud volume and cannot be adjusted or turned off for a couple of minutes. this is very dangerous when trying to backup or move out of a parking situation. i have been informed by subaru mechanics that there is no way to keep the radio from automatically coming on when i start the car. other owners have also complained about this feature. this has been a problem since i purchased the car 7/4/18
Radio and maps went to a black screen several times at 5k miles. it was sent to the dealership for update. still had issues, but not as many. then the lighting went out on the radio buttons. replaced main head which was covered under warranty w/a 100 dollar deductible. automatic door locks work intermittently when put in gear, drivers window control panel does not work for any windows in the car other than the drivers window. had transmission issues after 2 months of purchase. it idles high and does not smoothly glide into gear. windshield was cracked by a small rock. it was replaced and two weeks later it cracked again.
Vehicle was parked. sunroof exploded. the glass was not damaged previously. it could have been serious if we had been driving. i believe that the glass was defective or there is a design problem with the thickness of the glass/car structural stress.
While backing out of the driveway rear cross traffic alert failed to provide an alert of the vehicle approaching on the street, collision followed. security camera video of the accident is available however size exceeds the maximum specified for the upload.
Navigation system sucks!!!!!!!!! this is very frustrating and causes road rage !!!!! while driving the system usually will not accept voice commands. system says "i'm sorry i didn't understand. let's try again." i try again; same response. i am using the system recommended commands such as "find nearest" or "navigate to : " also when trying to enter a street number,street ,city, state; i get the same "i'm sorry i didn't understand. let's try again." when i try again system repeats "i'm sorry i didn't understand. let's try again." or interrupts me before i can try again. my wife has the same problem with the system. a lot of times when i set a destination with the keyboard (not available when moving); the directions are wrong when you are near the destination, such as the turn direction or location being to the right or left.this is very frustrating and causes road rage !!!!! dealer says the system is working as designed and is difficult to use. no [xxx]! we contacted subaru. no response. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
A crack developed in the lower left corner of the front passenger window. the crack is about 7 inches in length, running from the bottom of the window - where it meets the rubber gasket of the door - up and to the right. it obscures the right side mirror. this crack appeared suddenly on 2/21/18. prior to this, we noticed a bubbling or warping of the window in the top left area that distorted the view - this has been previously reported on the nhtsa site.
I purchased my 2018 subaru outback on dec. 29, 2017. three weeks later, the windshield began to show a crack creeping up from the upper right side of the vehicle. mind you, the car was stationary in my driveway. i never witnessed the windshield sustain any impact that would cause such a crack. i brought the vehicle to my local subaru dealer where the car was purchased for repair or replacement and the dealer refused to cover the repair under the vehicle's warranty. there have been multiple complaints lodged with the national highway transportation safety authority, describing the subaru windshield defect issue. additionally, on occasion and while in motion, the head unit (navigation display, radio, etc.) in my 2018 outback limited w/eyesight, will freeze up and no hard or soft buttons will reactivate the system. i had to shut my car down for a few minutes before a "reboot" took place.
Starlink radio in touring model with 8"screen unreliable. had issues with touchscreen freezing and cd loading error from purchase date in august to dec. 18, 2017. dealer tried to perform software update and fried radio. radio was replaced. issues worse with new radio. took 2500 mile trip and had complete failure of radio, navigation, bluetooth, backup camera. letting car sit cleared some errors but later similar problems reoccurred. also have issue with doors do not always lock when shifting into gear or unlocking when shifting into park. the radio controls these settings and all doors are to unlock when shifted to reverse or drive and unlock when shifted to park. sometimes no doors lock when shifting into reverse or drive. sometimes only the front doors unlock when shifting to park sometimes no doors unlock when shifting to park. during one period when radio was out the car would not start until the drivers door was opened and closed 3 times. issue with loss of radio and other components occurs when starting the car. it has never occurred while driving. extremely concerned about doors not locking and unlocking serious safety issue. subaru appears to know about the issue but dealers have have little information and subaru has not notified owners of the issues but numerous posts in subaru outback forum indicate numerous other owners with the 8" screen are having similar issues.