Key gets stuck in the ignition. the car drives, turns off, and turns on like normal however, when the car is put into park, turned off, and the the key is attempted to be removed the key does not come out. it only comes out after sometimes an hour or more of putting the car into drive and then into park again. this happens every time i attempt to remove the key.
I had two significant braking problems within two days. both days were clear and sunny, with no snow, ice or rain. the first occurred when my wife and i were on a local street. i stepped on the brake to stop at an intersection. instead of stopping, the car accelerated into oncoming traffic. fortunately, the driver coming to my right was able to stop before plowing into my car. my wife and i avoided a serious accident. the following day we were coming up to a red light behind another car in the turn lane. i stepped on the brake - carefully so i didn't accelerate - and the brake pedal went all the way down to the floor. eyesight assisted braking stopped the car before i rear-ended the car in front. since it was a turn lane, the car in front moved up and i slowly moved forward. once again the brake pedal went down to the floor and assisted braking stopped the car. i pulled over onto a side street and the brakes worked, but were spongy. for the rest of the way home, about 3 miles, the brakes worked ok. after the second incident my wife and i discussed what happened. we came to the conclusion that we both had similar experiences, to a lesser extent, with the car accelerating when braking. we both thought that we did something wrong, but after the dramatic acceleration into oncoming traffic realized that it was the car. i had the car towed to the dealership. over a few days time they couldn't find a problem and referred it to subaru customer care. it's four weeks since the first incident and they're no closer to identifying the problem.
Tl* the contact owns a 2017 subaru outback. while the vehicle was completely stopped, it accelerated independently. the contact mentioned that the brake pedal was depressed, but the vehicle continued to accelerate and crashed into a tree. a police report was filed. the air bags deployed. the driver sustained chest and stomach injuries and the contact sustained wrist injuries, which required medical attention. the vehicle was towed to yark subaru (6141 central ave, toledo, oh 43615). the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 20,500.
Tl* the contact owns a 2017 subaru outback. the contact stated that intermittently while the brake pedal was depressed, the vehicle failed to come to a complete stop. the contact then stated that the vehicle was taken to heuberger subaru (1080 motor city dr., colorado springs, co 80905 (719) 475-1920) where the brakes needed to be flushed. the vehicle was repaired however, the failure recurred. the contact then stated that the vehicle was taken back to the dealer where no diagnostic failure codes were found and the failure could not be duplicated. the manufacturer was notified of the issue where the field engineer along with technician inspected the vehicle and determined that no failure had occurred, and informed the contact that the engine needed to be warmed. the approximate failure mileage was not available.
The first of 4 incidents occurred on state highway 509 when traveling with my 12 year old granddaughter in the passenger seat. at the speed limit of 60 mph in the right lane, the parking brake applied itself without being touched. the car shuttered violently as it turned to the right heading for the shoulder and slowed the car to 35-40mph before i saw the brake light on the dash and was able to turn off the parking brake switch located on the center console. 2nd time going 35mph on a local street when the same thing happened without warning. 3rd time on the same highway as 1st incident but at 55mph and by myself. 4th time this happened was right after i picked up the car from the shop where they tried to repair the problem and were unable to fix it. i was on the freeway onramp to highway 509 starting to merge on a bridge when for no reason the brake applied itself. again the dealer shop was unable to repair the car and i picked it up and took it to another subaru dealer. the paperwork states that the car is not to be driven home or long distances. this subaru outback is a very severe safety risk if i keep on driving it.
While braking at an intersection the car would suddenly accelerate into the intersection. this happens often. i need to concentrate on my foot position every time i hit the brakes to make sure that my foot does not accidentally hit the gas also. for your information, i am 6 feet tall and wear a size 11 1/2 shoe.
First braking issue (also power train): the brake pedal is only slightly higher than the height of the gas pedal. consequently, several times while driving, my right foot has hit both the brake pedal and the gas pedal simultaneously, especially in an emergency situation. in such instance, the result is a power surge while braking, potentially extending the stopping distance of the car. other cars (non-subaru) have the brake pedal higher, so this simultaneous application of brakes and power is less likely to happen. the dealer's service manager says the height of the brake pedal is not adjustable, and refers owners to subaru's customer retail services. subaru's customer retail services claims there is no way to adjust the height of the brake pedal to avoid this problem. second braking issue: unlike other cars, there is no emergency hand brake or foot brake on the subaru, so the risk of an accident is high if the regular brakes fail. the brakes have not yet failed, but there should be redundancy for this critical braking function.
Tl* the contact owns a 2017 subaru outback. the contact stated that the reverse automatic braking system independently applied itself. the contact stated that this was due to the asphalt being at an angle where it was close to the sensors of the vehicle. autonation subaru scottsdale (15678 n northsight blvd, scottsdale, az) informed the contact that they would need to temporarily disable the feature to prevent future failures when reversing the vehicle. the manufacturer was contacted and stated that the braking system was operating as designed. the failure mileage was approximately 2,000.... .updated 11/16/17 *bf vehicle purchase date should be or before incident date updated 9/7/18*jb
As exit my level garage the driveway is on at 9% down slope when i put my car in reverse and back up out of the garage and then place the car to drive to move back up the driveway to load my wife and grandchild the car slips backwards between one and 3 feet or three seconds of his full slippage. my granddaughter at two years of age does not know that the car will slip back without control. this is a safety concern and can cause critical harm to her and/or my wife. other car manufactures cvt transmissions has almost zero slippage from reverse to drive. this characteristic on the 2017 subaru outback creates a very unsafe condition and if safety is your biggest concern i find this a big safety characteristic and if i knew this before i would not have leased this vehicle.
I was driving 75 miles per hour on a busy highway in holiday ski traffic and the panel just above the brake and gas petal fell down and blocked my access to the break petal and limited my ability to move my foot off the gas petal. i was able to gain control of the car, while driving at a high speed in the left lane by yanking the panel off my feet and slowing down to exit the highway. i stopped the car, put the panel back in it's place and secured it with duck tape. i purchased this band new car on 12/30/16 and this happened on 2/17/17.