I was waiting on my wife at the grocery store and the windshield started to crack a little at a time. first it was about 1/2 crack and not its about 10-11" crack right in front of the drivers seat
Unable to get key out of ignition when vehicle is in park (in garage or anywhere else). found issue on forums many times. seems to be related to gear assembly. messing with shifting, back into park, wiggling key eventually get it out. sometimes it takes 5 minutes. happens at least 40% of time.
When going to park, i shift the car into park and turn off the engine but the key is stuck in the ignition. this has happened every time i've driven for the last three days. the only way to get it to come out is to turn it back on and trying shifting into park again, occasionally several times before it recognizes that it's in park and will release the key.
Cannot remove ignition key when done driving. not always, but randomly.
In february 2019, a crack appeared starting at the base of the windshield. throughout the day it grew to go across the windshield. subaru said i had to fix it there due to eyesight. in december 2018, the same thing happened. i noticed a small crack when i got into my car. nothing hit it. throughout the day the crack spread about two feet. this all happened in less than a year. i do not think a crack occurred from being hit by anything. i think it's a defective windshield. the vehicle was stationary both times that i saw the initial crack.
On multiple occasions (when starting in driveway - stopped, while driving in parking lot - 5 mph, driving in town - 25 mph, while driving on highway - 60 mph) all advanced safety features are disabled including (but not limited to) eye sight (fab - forward auto brake, acc - adaptive cruise control, las - lane assist steering), rab - rear auto brake, rear cross traffic alert, blind spot detection, park brake, abs, traction control, power steering. note that the failure of these systems does not cause a check engine condition and no error codes are logged. the dealer indicated that the first 4/5 failures left no codes. the next failure was delivered to dealer while running in a failed state. dealer reported no codes found. since the dealer did not report this to subaru i will be reporting this problem to subaru.
Ignition key gets stuck and would not come out because of faulty shift gear sensor not recognizing the park position.
The windshield on my 2017 subaru outback with 28,000 mi. has developed a crack i see that a lot of owners of outbacks are also having cracks develop. not sure if there is a recall on the windshield. the crack showed up as i pulled the car out of the garage i wasn't even driving on the road. the crack is on the top of the windshield near the center.
Key gets stuck in the ignition. the car drives, turns off, and turns on like normal however, when the car is put into park, turned off, and the the key is attempted to be removed the key does not come out. it only comes out after sometimes an hour or more of putting the car into drive and then into park again. this happens every time i attempt to remove the key.
I own and drive a 2017 subaru outback premium. i like this car and enjoy driving it. my car has the full eyesight safety system. on september 27 2019 i was driving southbound on the northeast extension of the pennsylvania turnpike. i was a few miles south of the lansdale exit in the middle lane of three. the road was dry, the weather clear and temperature about 80 degrees. i was driving between 65 and 70 mph. a car passed me on the right at a high rate of speed and pulled into my lane in front of me. my subaru pre-collision braking system slammed on the brakes and brought me to an abrupt stop in my lane. i had no control of the vehicle. my wife was screaming ' what are you doing ? what are you doing ? 'my eyes went to the rear view mirror to see who was going to hit me. my foot stayed on the accelerator trying to keep moving. the pre-collision braking system finally released the car and i was able to move again. i moved to the right lane and put my emergency four way flashers on. it happened two more times in the next mile. i pulled over and called the dealership and they advised how to turn off the pre-collision braking system. on october 3rd i took my outback to the ciocca subaru dealership in allentown pa. they kept the car for a week and claimed there is nothing wrong with their eyesight system. i don't feel safe driving this car.
My outback has horrible wind noise. its so loud i cant use the bluetooth phone, nor listen to the radio. absolutely horrible and will impact my next purchase.
My wife was driving on i-80 in nebraska. with no traffic around, her sunroof spontaneously exploded while driving. there were no warning signs or anything ahead fo the event. luckily the headliner shade was closed so the didn't get hit by glass and were able to pull over safely.
Repeated issues with rear lift gate. including not opening and sticking an animal in the back and not shutting completing however giving the indication of shut. today 7-25-19, i was driving at approximately 55 miles an hour and the liftgate not shut light illuminated on my dash during the morning communicate. there was no safe place to pull over until 10 minutes later. when i got out of the car it appeared to be shut however i had to push on the back several times to shut it. luckily my dog was not in the car at the time, but this can pose a major safety issue if actually came open. i have called the local dealership several times about the issue but they said they cannot do anything if they cannot recreate it they only reset the sensor. this was the final draw for me and i believe the vehicle is unsafe. note: picture taken was when i was at a stop light.
Driver front door lock and unlock failed. doesn't operate with fob or key. lock and unlock interior switch doesn't work either,no affect.
Possible structural design issue that causes the front windshield to crack. oem windshield cracked suddenly a year ago. the crack started at the very top of the windshield in the center. no apparent stone chips or other damage to attribute this to. about 8 weeks ago the replacement windshield also cracked, this time starting under the driver side hood area, at the very bottom of the windshield. there's no way for a rock or other object to impact this area, which, given the sudden large cracks that appeared, lead me to believe there's a structural stress issue coming to play on the front windshield. as the front windshield is a structural safety component of the vehicle, i believe this causes a safety issue long term, not to mention a sizable annual expense between the windshield and having the eyesight cameras recalibrated for the new glass. vehicle has been on the road less than three years. the 'when did this happen' date selected based on this years cracking. i didn't take photos of last years cracked windshield. current cracked windshield still in the vehicle.
Touch screen multimedia system freezes and makes handfree calling, voice commands and other functions on screen and certain control functions on steering wheel inoperable while driving. occurs intermittently but has happened more than once.
Original windshield cracked by rock (i think) hit at top near edge and crack instantly ran down and across the windshield. took to dealer for replacement, took all day because the first windshield they installed broke, so they had to put in a second. a week later heard a loud pop, like a rock had hit the windshield and window cracked from just above the wiper on the passenger side up and to the middle of the windshield. if it was a rock it couldn't have came directly in but would have had been lobbed as a straight in shot would have clipped the wiper and the wiper has no damage. there is a very small ding in the windshield, certainly not significant enough to cause a crack that would instantly run across the windshield. dealer will not warranty a 1000 windshield that i had for a week. i don't think the integrity of the windshield is sound if a small rock dings the windshield and causes it to crack. if something of size were to hit it i think it would likey break through and could seriously injure someone. this is a huge safety issue, the glass is defective. windshields are built to withstand serious impact without cracking. some needs to look into this. i've seen many people reporting this online and someone is going to get hurt. subaru needs to recall all the vehicles and replace with safe glass and they need to reimburse all those like me that have incurred ridiculous expense because of this defect.
Intermittently not able to remove the ignition key from the ignition.
Navigation screen can not see in day time and ignition key will not remove sometime when park.
On march 24, 2019, my husband and i were driving north on interstate 5 in southern oregon, traveling from our winter home in nevada to our summer home in alaska. suddenly, we heard a loud explosion on the roof of our car. the sunroof glass had spontaneously exploded and shattered!! there were no rocks or debris on the road. since we were traveling, i was able to get the sunroof repaired at walkers renton subaru in renton, washington. even though the vehicle was still under the full bumper to bumper 36,000 mile warranty (it had 27,000 miles on it), i was required to pay the $500 repair bill. the service advisor told me that the breakage had to have been due to a rock, and was not covered under warranty. i am convinced that there was no rock or anything else that caused the shattering of the sunroof glass. there are scattered reports of sunroofs spontaneously exploding, and i am convinced that that is what happened to me.
Windshield crack in lower glass portion (about a foot long); originated without any rock strike. noticed it while driving one day last week, on a lone stretch of highway in nevada. have seen online tonight that this has been a known problem with several subaru models and years. i should not nor should my insurance company pay for a known issue that these models have.
Front right power window. power window on passenger side goes down, when pull to close, goes up then opens/comes down again. won't stay up.
Windshield cracked while car was parked inside garage. crack was significant and appeared for no reason. windshield was replaced on 2/13/19 and eyesight had to be recalibrated. it is our belief that this is consistent with the lawsuit re: 2017-19 outback windshield cracks.
After parking, i frequently can't get the key out of my 2017 subaru outback, making it impossible to leave the vehicle. it can take dozens of restarts, switching from drive to reverse to park and moving the wheel to be able to release the key. also, frequently, when the car is parked, i am able to insert the key but cannot turn it to start the car. this started when the car was under warranty but did not become an obvious/frequent problem until just after the warranty ended. i have read on line that this was a design flaw and the part has been redesigned but they did not issue a recall and are now charging me for the new part. i believe this is a safety issue (being stuck outside in massachusetts in winter without being able to leave or sometimes start my car) that they should be addressing. this happens many times each week, and is completely unpredictable.
I am randomly unable to remove the key from the ignition after placing the vehicle in park. it has taken me up to ten minutes to get the key out. sometimes just wiggling the shifter in the park position is enough to get the key to release. other times i have to repeatedly start and stop the engine, and move the gearshift lever from park to drive and back to park to get it to release. the key will turn all the way to the off position in the ignition but something is preventing it from being pulled out of the ignition switch. searching google for this problem reveals that many others are having this problem, and the dealer's solution is to replace the entire shift assembly at your expense if you are out of warranty. that is what they told me, even though they apparently have a tsb on the problem.
When lane keep assist is on at night (uses eyesight to keep you in your lane) the car steering wheel has on two separate occasions suddenly jerked to the right. the first time there had been some road repairs with some parts of the road having new asphalt at some not, and the road was still wet from a previous rainstorm. the most recent time the road was dry and this happened when the car reached and exit where the painted stripe on the right side opened at the angle for cars to depart the interstate to allow for the exit. the first time there were two immediate jerks to the right. the last time a single jerk. each time i had to forcibly jerk back the car back to the middle of the lane i was in, or we would have left the road at 65 mph. i have stopped using lane keep assist - this was very dangerous. the first time i asked the salesman at subaru of champaign about this, and he didn't know about it. after the second occurrence i decided it was a dangerous defect and had to report it. thank you.
On numerous occasions in past 6 weeks, i have been unable to turn key to lock so car is turned off and i cannot withdraw the key. only by excessive "playing around" with gear shift etc. can i finally get key out. this could present serious problems to anyone. my dealer not particularly helpful-said if not doing it when bring car in-they can't fix. if you go on internet your can see that has been a recurring problem for subaru owners of various models. i can't believe there hasn't been a recall. thank you. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).' *pm
Battery has failed three times with no reason found. charged then dead next morn with nothing left on etc. cold temp was not a factor. once was possibility connected to the rear gate motor which i could hear at one point,but they found nothing...the car was in the garage twice , and in driveway other times.below date is the latest, the first time being 12/17;milage is at 11/1 encounter
We were traveling with our moon roof closed but the moon roof cover open. we hear an explosion and i thought someone hit me from behind. next think i know glass is falling on my head and on my wife and dog's head. one of the scariest moments of driving i have ever experienced. weather was cloudy no rain, no rocks no overhead bridges. this was truly a defect in the moon roof glass.
Similar to complain dated 12/09/2016 by someone else. about a year ago i was at a light waiting to turn left, my foot was on the brake when suddenly the engine revved up and i had to switch to neutral to return to idle speed. i notified a subaru representative on the internet. this month i had 4 occasions that i had similar experience in a shopping mall trying to turn right into a parking space. this friday i tried to park in my garage after 5 miles drive, and my wife was a passenger, i turned the wheel slightly to the left when the engine revved up from idle of 600 to 2000 rpm and then went to 4000 rpm. i was using the brake and i felt a skid of a tire. switched to neutral and park and turned off the engine. my wife was scared and would not ride in my car. i have an appointment with my wakefield subaru dealer on 09/25/18, i did not drive my car since the last episode. my odometer is 14241 miles. i am positive i did not step on the gas, only the brake.
Parking gear disengages into reverse, engine running and powered backwards. two incidences in the past 4 months, both on level surface with engine running. required getting control of the vehicle unexpectly moving in reverse. the first incident was on a level parking strip and caused injury to the passenger. the second incident was in our garage on a level surface, and we narrowly avoided property by quickly gaining control of the car. a different driver for each incident. we are very concerned about this problem and the safety issues with the parking gear disengaging into powered reverse gear. our dealer was very responsive but were unable to duplicate the problem and offer a solution.
Was turning left into a driveway at resurrection cemetery in monterey park ca when i heard a loud popping sound and then noticed the front windshield was cracked. it appeared nothing had hit it. the crack is located in the center lower bottom starting from the edge and creating an "l" pattern. it is a subaru 2017 outback with 9,100 miles.
Bought a 2017 subaru outback wagon 2.5i premium with opt package 14 last feb, 2017. the option package was the eyesight driver-assist system. twice so far, while driving in good weather, the brakes have slammed on for no apparent reason - leaving rubber on the road and throwing my wife and i forward. they apply for approx 2-3 seconds and then - the car continues. fortunately, this has happened on roads that have not been busy and no one behind us. i immediately took the car to the dealer when this happened on 3/8/2018 and was informed they were not aware of any issue that would cause this. this contradicted what the service rep told me on 1/8/2018 when i took it in for the 6,000 mile service. he told me a computer update had been run to correct this. i requested that they download the onboard computer after this second incident which should show speed, braking, turning, etc... when i dropped it off. on pick up, we were told that the car computer does not record this information, they test drove the car and could not duplicate the issue and no defect found. i contacted subaru of america and provided all of the information to them. they advised they would contact the dealer and get all of the details. they later followed up with me and advised there were no stored failed codes and no issues found with the eyesight system and no information stored on this incident in the car. therefore, no issue or defect with the eyesight system and they could not recommend any repairs. this lack of computer stored information contradicts what their own manual says. it states 'eyesight records and stores the following data when the pre-collision braking system is operated.' it then lists - stereo camera image; distance from vehicle in front; vehicle speed; steering wheel turning; brake pedal operation'etc. i now turn eyesight off when driving as i have no trust/faith in it.
The subaru outback, 2017, 9000 mis. seemed to be losing battery power on each start and then nothing. battery is dead. jump started it..no start except every dash light came on. had to shift gear while not started, put in park and hit shifter to start. why is the battery dead and will not start on a jump start? thankfully, vehicle was parked at home when it would not start. subaru dealer told me to bring it in to see if they can figure the problem. i believe it may have a faulty relay. they are thinking it is the shifting lever. if so, why is the battery totally dead?
The car is squirly on snow and ice, feels like the steering wheel has play in it and back end keeps moving. feels like im trying to keep it on the road and arms get tired. this is going straight down the highway. online forums they describe it as ghost walking. it started the first winter i got the car and i am scared to drive it now in the winter and i even have studded tires on it.
On the highway cruising at 10:19am in oct 13 2017, a number of electrical components on my subaru outback froze abruptly. specifically, my on-board gps navigation screen froze, the digital clock froze (on 10:19am), and the heads up display of navigation directions on the driver's hub froze. who knows what other systems also locked up, which i couldn't observe. after i stopped and restarted the car, those things unfroze.
Windshield cracked today but nothing hit it.
I have a 2017 sabaru outback with the eyesight system. in late july 2017 i had to replace a windshield when i guess a pebble hit and it immediately spread a large crack that over next few days covered entire windshield. $678.80 + half day of work lost. on 9/27/17 as i was going about 10 mph entering highway i heard two popcorn pops - nothing hit the windshield- looked over, and the same type crack appeared starting at edge of window. this has spread over last few days to cover most of teh windshield. when the windshield replaced in july 2017, a lady waiting there told me that her 2016 outback windshield had been replaced three (3) times already. this is an expensive consumer defect which sabaru refuses to acknowledge, and they will not cover teh windshield under the vehicle warranty.
September 9th 2017, our outback was involved in an accident on a mixed residential/commercial street intersection, when it was hit on the left front wheel, hard enough to spin the car so that the left rear corner made contact with the other vehicle. the impact resulted in serious injuries requiring hospitalization and weeks of recovery. the airbags & seatbelt pre-tensioners did not activate. after the collision, the "sos" button was pressed, but there was no response from starlink. several days later the starlink concierge called to advise us that the lights were "on" and checking on our wellbeing. they were unaware that the vehicle had been in an accident several days prior, nor did they have any record that the "sos" button had been activated. the cause of the non-activation is still under investigation by our insurance and subaru
Windshield had internal cracking developed where right under rear view mirror mounting area. no physical contact but the car was parked hot outside for 3 days and defect happened. initially rear view mirror was still on windshield but after several days drive, it fell down. it is definitely safety related defect.
Right side front quarter glass spontaneously shattered. the vehicle was stationary, not running, and parked in the garage with all garage doors closed. the date was 09/02/2017. the vehicle was purchased new on 07/19/17 with an odometer reading of 18 miles. cause of the glass shattering is unknown.
Door locks doors dont autolock when in drive. door would have opened while driving.
I would really like to purchase a new subaru outback, but the forward jutting headrests ("head-restraining system") is way too uncomfortable. we are learning all newer vehicles seem to have these remarkably uncomfortable and posture damaging forward tilts due to your recommendations/requirements. please re-think your current recommendations and design recommended headrests which are safe and do not sacrifice posture and comfort. your current recommendations are certainly leading to worsening arthitic symptoms and pain for people such as me and may be contributing to the opioid epidemic.
Front driver and front passenger doors do not lock automatically and remain unlock when shift in drive when car is stationary and also when care in motion. no voice, light or any alerts that alert the driver to lock the doors manually every time you drive the car. this a safety issue as if you forget to lock the doors manually and by any chance snaps on the door handle, car door will open and fatalities can occur. spoke with service advisor at my subaru dealer and he stated that this issue is real and there is no way to program the vehicle to lock the front doors automatically when it is in drive or at certain speed. i am not aware of any other cars that have same issue, even older cars 10 plus years old cars has this safety feature as standard. this issue is not mentioned anywhere in the vehicle manual and sales persons do not talk about. in my opinion this is a safety issue and a key factor when choosing to buy subaru outback.