Can not remove key when in park!! leaves me stranded..have to keep trying various methods to turn car off and remove key!! this should be a recall.. have seen many complaints as well on line.
My 2016 outback will have a "ghost slide" when on ice. it seems to be worse when the roads are only partially icy. the back end feels like it will slip out and the car will feel like it is losing control. this is my 3rd subaru and the only one we have had issues with. i have had it into a shop (not a subaru dealer) and they cannot find anything wrong with it. i called subaru and they told me i have ice build up! that is not it! i called them again this week and they said they don't have a recall notice for my issue. this car is great for safety and driving 95% of the time so it is dangerous to hit a patch of ice and have it slide. it is really bad when they roads have started to melt and you have partial pavement and partial ice. i put the date down of the last occurrence but it has been happening for 4 winters.
I can't remove the key from the ignition after putting the car in park and turning it off (it won't turn all the way to the off position). restarting the car and turning it off again frequently doesn't help.
My car has 55,000 miles. recently, i am not able to remove my key from the ignition. i am able to stop the engine but i am not able to turn off all the electronics. i have to stop and start, back up or pull forward (which i am not always able to do) the car a number of times to get the key to come out. my daughter also has a 2016 subaru outback. she had the same problem at about the same mileage, had the ignition switch replaced for $600.00 and is now having the same problem again 1 year later. this problem is common enough that subaru put a technical repair bulletin out on it tsb #16-12-18r but has not done a recall.
About once a week for at least the past year, the starlink screen freezes in either a blank screen or the screen giving choices between cd, fm, etc. music will play but none of the buttons will work. i have discovered that if i hold down the on/off button for about 15 seconds or so, it will beep and go back to normal. it happens when the vehicle is first turned on and is stationary.
Noticing when i park my car the key won't release from ignition switch when car lever is set in "p" position. as i push in and turn the key from start to lock the key will stay acc position won't go into lock.
Key stuck in ignition upon parking the car. vehicle was stationary (in parking position).
The front passenger window does not always fully close. sometimes when i'm closing it, the window goes all the way to the top and then goes down about halfway and stays there. the only way i am able to get it mostly closed is when i am at a stop, i have one hand on the window lock button and the other on the window close button. i hold down the close button until the window is almost all of the way up and then hit the window lock button so that the window remains shut most of the way. by the time i restart the car, i unlock the window lock button and am able to close the window normally. the window not closing occurs at a stop or when the car is moving.
Key gets stuck in ignition. sensor in steering column does not recognize that the car is in park. must "slam" the shifter into park in order to remove the key.
When putting auto into park, key will not turn far enough to allow key to come out. have to restart car , shift into other gears and return to park until the key will come out. i have another exact year and model vehicle which had the same issue and it was repaired about 1 1/2 years ago. vehicle stationary.
My key gets stuck in the ignition, while in park. steering column does not lock. took to the dealer. i know this is an issue with some of the forresters and i looked online apparently other 2016 & 2017 model subarus have had the same issue. i see a service bulletin 16 112 18r, but it does not cover my vehicle.
On my way to work i heard a loud pop! like a rock hit my windshield. never saw a pit or any evidence. pulled out of the garage there was a crack coming from the bottom of passenger side up the window. now the crack has spread out like nothing i have ever seen.
Unable to remove ignition key from the steering column. vehicle is put into park, key is turned off, key will not turn all the way and stops at the accessory point. has been happening for the past month, seems to be getting worse. move the shifter back and forth from park into gear and back into park until the key releases.
Driver is unable to turn key back to the lock position and remove key from the ignition when vehicle is stationary. car (subaru outback 2016) was placed in park prior to attempting to turn off the engine. driver must forcefully move stick to parked position, firmly push key in, and turn swiftly to remove key. driver may have to attempt this maneuver for several minutes before successfully removing key. faulty component is unknown but is often the park-range switch based on technical service bulletin 16-112-18r. at time of writing this complaint, the driver has experienced this issue at least 10 times over the course of 2 weeks.
Shifter assembly problem. less than 50000 miles on car and car won't shift into park! reading other complaints of same problem seems like it's a default assembly! *tr
Key intermittently does not come out of ignition when parked. this is a well known issue with a technical service bulletin issued by subaru. this can be a safety issue. why has a recall not been issued for this?
With car stationary, engine off and car in park, keyed ignition will not turn to lock position or release key. this has happened repeatedly for two weeks, often more than once a day, from 3/10/2019 and continuing through yesterday, the last time the car was driven.
February 28, 2019. cracking front windshield at the de-icer / defroster area. this was not from roadway rock chipping. vehicle was on driveway warming up and defrosting. after, now five days the crack has spread completely across the lower half of the front windshield.
Key is stuck in ignition when car it turned off and will not come out. driver has to slam the gear shift into park to get it to release multiple times. seems to be a common problem based on internet research
Key gets stuck in the ignition. can't remove the key regardless of pushing, turning, putting parking break on, parking break off. have been stuck with road side assistance four times this black friday weekend. so wrong. read several other complaints concerning this issue and steering wheel issues. subaru should recall the 2016 outback prez 2.5i and premium 2.5i. duds for ignitions. safety issue while traveling and safety issue if car can't be left unattended. have to wait until monday morning to see if i can get an appointment to get it fixed so i can make it home safely and get the key out of the ignition when i get there. love scooby but this seriously stinks.
Windshield. windshield has spontaneously cracked on the passenger edge twice. nov 2017 i was told the smallest pebbles caused the pin hole which made my windshield crack. november 2018 we experienced low 30 temps and when the temps raised back to 50s my windshield spontaneously cracked again. in the exact same spot. once again dealership is claiming a small pebble has caused this damage. i can't buy that a pebble would hit the exact same spot and cause the windshield to crack the exact same way twice. i have been researching this issue and it seems to be a common problem among outbacks of this year.
This is the fourth windshield to crack on us in an outback. the first two windshields cracked in a 2015 outback. subaru had to buy back that car due to an improperly installed windshield that flooded the car. they gave us 2016 outback in its place. guess what, the 2016 outback windshield has cracked twice. the first crack was several months after its purchase and occurred spontaneously while driving. the dealership claimed a pebble hit because they could see a chip. this is despite the fact that a pebble never touched the car. over the next few days the crack spread across the windshield. subaru replaced the windshield. well, the new windshield has cracked again. they are also claiming it is due to a pebble and are refusing to replace it this time. they are claiming it is not in the location that their memo states is part of the extended window warranty. there are major issues with the windshields on the 2015 and 2016 outbacks. four cracked windshields from what they claim are "pebbles" is wrong. especially when two of the cracks happened when the car wasn't even moving and was parked. subaru knows there are problems and they only extended the windshield warranty if the crack is through the area of the base of the window. but they are well aware that the cracks are happening in other places and are refusing to rectify the situation. there are serious safety issues not being addressed. and the solution is to get the costumer to just continue to replace the windshields at their own cost.
Driving to work on the highway and the windshield just popped and cracked. little shards of glass flew onto the dashboard. happened under the drivers side wiper.
There was a problem removing the key from the ignition. took it to the dealer and they said there was a known problem with the shifter assembly.
I had experienced a shudder, pop, revving rpms of the vehicles before a sudden power loss at highway speed (65mph). i was unable to accelerate and had limited steering to get off the highway safely. the vehicle had stalled by the time i was on the side of the road. i was then unable to restart the vehicle after several attempts. a towing service was called to bring it to a local dealership. within an hour time period the vehicle rapidly lost electrical power and hazard lights were no longer functional. this unfortunately was late at nighttime, making the visibility of the vehicle very minimal. the vehicle was evaluated at a local dealership and reported that there was a software problem with the charging systems of the car. the system was updated, but the dealership could not provide an explanation for the revving engine, shuddering, power loss and stalling that occurred prior to the inability to restart the vehicle on the side of the road.
Windshield cracked for no reason during warm summer day. i have seen other similar complaints on line. it is in the same left corner area and starts as a small circular indentation and grows within hours. nothing hit or came into contact with windshield
The keys become stuck in the ignition when attempting to park the car. unable to remove. also unable to turn off the car fully. sometimes reparking multiple times helps.
I had a major issue with this vehicle on june 24. we were driving back from our family vacation when i was passing a semi truck on a two lane road the vehicle suddenly lost power to the wheels and would not accelerate. as i stepped on the gas the engine revved up but the vehicle was not accelerating. i thought it slipped out of gear. i put it in neutral then back into drive and still had the same problem. i put my flashers on to alert the truck that i was having issues. i pulled onto the shoulder and he passed me. i noticed the tachometer read between the 3 and 4 mark when i put my foot on the accelerator trying to speed up. however, the vehicle did not speed up at all. i was able to pull off the road onto a turnout area. the passenger in the front seat asked if any warning light came on. no lights of any sort came on. the temperature gauge was in the normal operating range. after the car stopped i turned off the ignition and opened my door and noticed flames coming from the bottom of the car. i immediately instructed the other three (3) passengers to immediately exit the car because of the flames. luckily we were able to exit the vehicle and get a safe distance away to call 911 for assistance. unfortunately the fire continued to burn and engulfed the car. black smoke started to appear. the fire department showed up and extinguished the fire. we watched helplessly while our car and possessions went up in smoke. we contacted subaru and filed a compliant. they took their time and eventually sent their qa team to inspect what was left of the vehicle. they finally sent us an email stating they could not find the root cause of the fire because the fire damage was too intense. we bought this vehicle new just two years prior and it only had about 30k miles and had all the factory recommended services at the dealership. the vehicle is under warranty.
Radio freezes often, week ago dealer put new firmware but looks like it did not help. another problem i have for about 10 days (since my last visit to subaru service) my ignition key gets stuck and i can't take it out for good 15-20 seconds. after playing with it releases and i'm able to taki it out.
Windshield cracked without reason.
The key keeps getting stuck in ignition when i park the car and try to take it off. i put the car in park and the key doesn't want to come out. this has happened to me several times. it's like the car doesn't realize that it's in park already. not sure if the problem with the shifter assy. this poses a safety problem if one is at the wrong place at the wrong time and forced to leave key in ignition.
I have learned because my wifes car is also a 2016 subaru that soy based materials have been used in wiring and hoses of my outback creating a dangerous situation since rodents and squirrels are attracted to this product and will chew on them the manufacturer has not provided a replacement to the soy products so this is a long term safety concern that needs to be rectified. we have already incurred dangerous and costly damage to one subaru and are concerned it will happen again to one or both of our cars.
Front windows keep giving trouble. i have gone to dealer several times for this issue without any long term resolution. front passenger window and driver window rolls up and down several times when you try to close it. this occurs when the car is stationary as well as driving. this is very inconvenient in in-climate weather and can pose a safety issue.
I have had 3 cracked windshields since i purchased the vehicle in may of 2016.
Moon roof glass shattered without apparent cause, while driving on interstate highway at speed limit in good weather and in an area without traffic, overpasses, trees or other known hazards to glass. thought at first that i was mysteriously hit by another vehicle from nowhere, based on the loud noise when the glass broke. fortunately, i was not in heavy traffic, where i may have taken evasive action to avoid another apparent collision. dealer said the needed repairs were not covered, so i had the work completed by a local glass shop for $325 (receipt in my files).
Why is this site rejecting the vin for this vehicle. vin is 18 numbers and letters but safercar.gov just accepts only 17 numbers and letters so could you email with the answer and is the outback on recall for takata airbags
Takata recall - nothing happened, received notice of possible recall.
Eyesight technology warning showed inoperable along with lane departure and front end collision avoidance system. the car had been running less than 3 minutes after over 24 . pulled over called dealer who attempted to walk me through reset. unsuccessful no availability for service so scheduled an appointment 3 days later. car warning lights cleared on their own. showed advisor email from auto mess. from subaru indicating warning light was an issue. was told code would be checked but subaru was aware of the issue when some cars were overheated. dealership was advised to clear the code and send people on their way. no codes registered at all in the system and when i let them know that car was absolutely not overheated, i was told there was nothing that could be done because subaru knows that when cars overheat it sometimes happens. nothing could be done but the greater concern is that their premise of when the issue is occurring is inaccurate at least in our car's case and it did not appear, due to the repetition of the company contention that overheating was the cause of the issue nor were they willing to entertain any other scenario than that which subaru already decided. spoke with subaru of america who 7/10/17 customer service who stated not aware of any issues but would look in to it. by the end of day 7.13.17.
At times, not all times, the ignition switch locks up and you have to do all kinds of things to get freed. it has happened to wife a few times in places that is not the best places. also in the darks, in parking lots, at the store. we have taken it back to the dealer 3 or 4 times over the same problem they say because they cannot duplicate the problem there is no problem. my wife has called roadside assist for help a few times. we feel there is a problem and falls on deaf ears. we through we were buying a good car and our last car. maybe we picked the wrong dealership, they know how to sell, talk a good story but don't know how to fix the problem. all we here is cannot duplicate the problem so there is no problem. also we were told to leave the steering wheel in the 3 and 9 0'clock position, before we turn the ignition off and it has locked up there also. how would you like to have your wife and your kids be stranded because the ignition locked up and could not get it unstuck? also has started the car and it has die right a way this has happen a couple of times.[ there were more times than 1 one.] stationary, city
Whenever it rains, the front passenger floor is flooded with water. i have complained about this issue to the dealership and subaru of america, they made 4 attempts to fix the problem. every time i complained about the problem, the dealership keeps my vehicle for more than 2 weeks, they tell me some car story that i do not understand, reassure me that the problem is fixed, but the next time it rains, i am back at the dealership. all these problems happened within 18 months of my vehicle purchase. at the moment, my car is still at the dealership, this will be the 4th time the floor is flooded with water. i have asked subaru of america for my full money back, but they keep telling me, that they are investigating the problem and a representative will reach out to me. when the floor was flooded with water, the car was stationary and it was parked at a private property parking lot (not a garage).
I had an accident @ 5pm-entering a busy road from a driveway-hit the side door of a car racing lefttoright in front of me. my fault of course. i heard no beep warning from the so-called collision mitigation sysem (?), nor did i feel any braking. subsequently i tested this feature in my driveway where i slowly drove the car forward toward my large garage, i would have hit the garage-no beep-no braking. then, in a snow storm, i had to brake soasto not hit a large truck skidding in front of me. i missed hitting him by inches. again, i heard no beep and felt no braking. dealer tested this feature on my car by letting it go towards brushes in a carwash, i heard beep warning, but again felt no braking. dealer said system is working properly. and so-i conclude that whenever i hear any kind of warning beeo, i should manually and quickly 'hit the brakes', no matter what. after all, i have to keep my eyes on the road for god's sake. i am not happy.
Vehicle warning lights in passenger side mirror do not activate for semi-trucks with trailers, but do activate for cars and light trucks. i tried during a 40 km. trip on a four lane interstate highway. if passed a car or light duty truck then the light notified me that there was a vehicle in the blind spot, but if i passed a tractor-trailer unit it did not pick it up and the lights did not come on. i repeated my small experiment for 40 km. and every time was the same. i think that the tractor trailer would do a lot more damage that a small car.
Have 2016 outback built on june 15,2016. windshield cracked at 750 km. mark. traveling on paved road and no know stones hit windshield. paid for through insurance company with a $300.00 deductible. now read of all the other windshield problems. crack started in black area just above passenger side wiper.
It is possible to inadvertently stop the car's engine when parking and transmission put in neutral. there is no visible or audible warning to alert driver to shift transmission to "park" position or and/or engage emergency brake before stopping engine and exiting the vehicle. if car is on a slope when in "neutral", it is possible to exit the car and find the car starting to roll away.i believe there should be something to prevent this, or at least actively alert the driver of the danger, and need to put in "park", before leaving car. i have had some instances of this happening, but always managed to notice it before the car moved away. i am wary of the risk.
We purchased a 2016 subaru outback 3.6, fully-loaded with every bell and whistle regarding safety, comfort, and convenience in the middle of december 2015. the subaru starlink infotainment system's technology froze causing the clock to freeze at 10:37am as well as the navigation system (no voice commands either.) the multi-touch interface not only lost functionality across the board, but it affected the message display between the tach and speedometer, as well as the touch screen options disappearing from the screen, the map would not display, you would press the audio button and after about 30 seconds, the audio screen would automatically enter split-screen mode with the navigation system. when trying to exit split-screen, the system would not respond. if i shut the radio off by the button, the system would not shut down. the radio would say, "audio off - touch here to go to source screen", however the system wouldn't shut down. the system would stay on split screen with the map, only the map would disappear. i videotaped what was happening, called starlink, subaru of america, and the dealer, who has been awesome so far, and was told they know of one other vehicle with this situation. subaru of america said to shut the vehicle off and "reboot" the system to see if that would help because it did in another instance, although not totally correcting the problem and only addressing the gps freeze. there are a couple of tsbs (technical service bulletins) on the radio, however none applied to the symptoms being displayed by my vehicle. waiting on subaru of america to address this and a roof rail issue. dealer believes there will be many more of these complaints about the subaru starlink infotainment system's technology. regarding the roof rails, they do not sit flush to the roof. dealer replaced left side already and still happening, so subaru has to address it now.
I took my 2016 outback in to a dealer primarily because the passenger side blind spot detection was not functioning properly, acknowledging that it did work at times. i took in written documentation in the form of recorded occurrences of it malfunctioning, based on three trips on interstate highways totaling more than 150 miles. the documentation listed the type of highway, speed, miles driven, weather conditions (coulds, sun, rain, etc), vehicle cleanliness and the number of successful detections of other vehicles in the blind spot as well as the number of detections missed. it worked correctly well less than 50% of the time on each of the three trips. detection on the driver's side seems to be fine. on two of the trips i had a second vehicle that i own follow me directly. that vehicle also has blind spot detection. while the outback failed to detect more than 50% of the time, the other vehicle never failed to detect on either trip. the dealer i took the car to said they checked it out and it seemed to work fine. i considered that an insult to my intelligence. further, through research on the web i can tell that at least several other outback owners have experienced the exact same problem with detection on the passenger side of the vehicle. i believe that a safety system that is that unreliable presents more of a danger to the driver than not having one at all. while i understand from reading the owner's manual it can't be expected to be 100% accurate all the time, a detection rate that is consistently less than 50% is very poor performance. the vehicle cost more than $37,000. i paid for the accessory, and it should work.
The car after 6 months has been making an intermittent rattle noise that i brought into subaru to investigate. i share the video but they stated they need to recreate the noise to know what was wrong. after several months, they finally heard the noise and without testing stated the evaporator pump needed to be replaced. after replacing the pump the issue was still there. i then pushed the issue further and subaru america only recommended that i bring the car to another dealership. i did this where they planed to drive the car to and from their top mechanics home hooked up to the diagnostic subaru computer. when we picked the car up with no resolve, they only drove the car for 1 mile which means it never when between milford, ct to monroe, ct. at this point my family is poised to lose thousands of dollars on a brand new car that does not meet the lemon law in my state and has no resolve for a noise that wakes up my 14 month son who is a sound sleeper. the noise is extremely loud that people can hear the noise when occurring when inside their homes as i pull up. the last dealership advisor told me subaru knew of a similar case where the computer was defected and had to exchange the matter but in my case they did not recommend this and when i asked why to the service manager, he denied what the advisors told me from the notes. i feel subaru had deceived me and is trying to cover something up as i do not feel confided that the emissions or other mechanics systems are working properly despite subaru stating everything is normal.
Crack in windshield had cracks appear in windshield on 2 separate days in jan. 2016 . had the windshield replaced in mid jan by subaru dealer. on feb 25 while driving on i-95 in ga. another crack appeared in new windshield with no apparent cause . we were driving about 70 mph at about 70 mph
2016 subaru outback while driving car on i-95 , noticed 4-4 in. crack in lower driver side windshield ,after investigating noticed small pit size of pencil point where the crack started. crack kept growing. next day continued my trip on i-95 , about 3 hrs later another crack appeared in the upper center of the windshield , after investigating noticed small pit the size of pencil point where the crack started. same as first crack i did not notice any debris hitting the windshield . i researched on the internet and found numerous similar incidents with subaru outbacks. i believe this is a major safety issue with the glass in the windshield