Was driving south on i-5 near orland, ca on 12/26/18 when my outback began shaking and attempting to "brake" (i was doing between 65 - 70 mph). i looked down and the parking brake signal was illuminated. (i had not engaged the brake.) i was able to pull to the side of the road. i disengaged the brake and resumed. it happened again. i pulled off the road and called my subaru dealership, carlsen subaru, redwood city, ca. i disengaged the brake -- but the brake kept trying to re-engage. i could drive but only have consistently and constantly making sure the brake was not engaged. the brake light would flash on and off periodically. i immediately took the car into the dealership on 12/27/18. as suspected, the dealership diagnosed the problem as the parking brake module. the charge was $185 for diagnosis and another estimated $1,250 for the repair. (see attached diagnostic/estimate) one of the service technicians gave me the national subaru customer service number -- i called and alerted them. they are investigating. however, later that evening i discovered subaru has recalled 27,000 2010-2014 outbacks & legacys with failing parking brakes. the subaru recall is offering replacement or extended warranty provisions depending on whether the car is manual or automatic transmission (with affected vin numbers). (recall began in oct 2018. i have received no notification.) the national subaru representative made no mention of the current recall to me. i went to the dealership again this morning (12/28/18)--got a copy of the diagnosis/estimate. the service technicians do not see the recall in their system with my vin number. this appears to be a similar issue to others reported in the recall -- subaru should look carefully at other vehicles within those same year/model ranges. i feel the car may be dangerous to drive.
I took my car in for airbag recall, the brake light indicator flashes on/off on dash, intermittent. service dept could not replicate at first, discovered electronic parking brake component faulty. parking brake could engage while car is in drive or fail on hill. charging me 1100 for repair, says its not under warranty or recall. this is same defect/recall on 2015 model outback. dealer says no recall for 2013 model outbcak. i dispute this.
Subaru outback self-accelerated (unintended acceleration) on march 22, 2018 as i was attempted to park the car in a parking lot. due to the self-acceleration the car hopped over the curb in the parking lot and ran over a bush. my foot was no where near the accelerator and even when applying the brake, i had to press extremely hard on the brake to stop the vehicle. while it self-accelerated the engine made a loud revving sound. on march 23, 2018 the car self-accelerated again with my husband driving on the open road. after this incident we had the car towed to our car dealership. subaru has had the car since march 23 and denies any problem with the accelerator or car.
Tl* the contact owns a 2013 subaru outback. while driving 60 mph, the brakes seized without warning. last week, the transmission seized while in traffic on the golden gate bridge. on both occasions, the contact had to pull the vehicle over to prevent a crash. the transmission warning indicator was illuminated. the vehicle was towed three times to marin subaru (595 francisco blvd e, san rafael, ca 94901, (415) 454-9240) where it was diagnosed that a new transmission was needed. the vehicle was repaired, but the failure recurred. the vehicle was repaired five additional times, but the failure continued. the manufacturer was made aware of the failures and did not assist. the failure mileage was 250,000.
I have a legal notice for airbags. the brakes didn't work properly recently in an emergency situation.
This vehicle has several issues. i had an oil change and within 1 week they had to add 1.3 quarts. car had 23,767 miles. in just over a month i have had to add almost 4 quarts of synthetic oil and spent close to $100 for the oil. the car is an automatic with a manual option and i am also haveing problems where the gears won't change in auto nor manual operation. it revs the engine and i have to stop, turn it off then restart. it happens all the time but the dealer said there is nothing wrong with it..there is also an issue with vibration of the steering wheel all the time and the brakes don't want to catch all the time. should not have to pump the brakes 2 or 3 times to get them to engage.
Tl* the contact owns a 2013 subaru outback. while driving approximately 30 mph in inclement weather, the vehicle began to slide while driving downhill. the contact attempted to control the steering, but it would not move. the vehicle did not respond and struck a delineator post, slid in the opposite direction towards a concrete wall, and suddenly stopped. a police report was filed. there were no injuries. the manufacturer was not notified. the approximate failure mileage was 37,000.
I have 2013 subaru outback. couple of month after buying it i discovered the issue where my foot would be stuck on the brake pedal. there is some kind of a flap above the pedal. the flap normally just touches the top of a shoe. but in some situations/positions of the pedal it presses on the foot. when you try to move the foot out of the pedal, it bends and braces it, practically locking the foot. it does not happen consistently, but rather infrequently. what makes it worse is wearing bulky shoes like sneakers, shoes with buckles, or with a mesh top. the mesh also gets caught on the flap. a couple of times i was in situations where it took 10-15 seconds to get the foot out of the brake pedal. at least once i have been nearly rear-ended because i couldn?t accelerate immediately after breaking. i complained on this issue 4 times at subaru service. they tweaked it somewhat, but never completely fixed, and it got worse again after every maintenance service. while trying to understand how it is remedied, i found that the dealership didn?t record these complaints in my car history. so i wrote an email to subaru. subaru customer service person told me to make another appointment, as he?ll instruct the dealership how to fix the issue. i brought my car in, waited for an hour, but then was told no instructions were received from subaru. on the next contact with the subaru customer service i received the following reply: ?there are no repairs required and no repairs were performed. we have no recommendations as there were no problems found.? however, it appeared that subaru has fixed the problem during that appointment, while telling me nothing was done. the flap was replaced with the longer version, so that the foot never gets under it, but rather pushes the flap inside. this is a serious safety issue. it is obvious subaru is aware of it, but doesn?t admit it exists. ...updated 07-16-15 *bf ma 07/30/15 updated 10/26/2017*cn
Made a turn and was halfway down the block going approximately 15 mph when the engine suddenly shut off. the instrument gauge lit up with all sorts of annunciators. i was able to pull over to a safe location and park. the following annunciators were flashing; at oil temp, cruise control indicator, and the brake light. the following annunciators were lit solid; check engine warning light /malfunction indicator light and the vehicle dynamics control warning light. turned off vehicle. waited. turned engine on and the annunciators were still present and the instrument gauge remained unchanged. *tr
Eye sight system. when using cruise control the adaptive system senses the auto in front of your car and maintains a set distance. the auto that was in front of me moved into a left turn lane and slowed to turn. my cars eye sight system detected the car was still in front of mine and even though it was not, initialed a hard stop automatically. lucky for me the car behind me was alert and was also able to stop before rear ending my car. this has happened several times after with cars moving either into left or right turn lanes or merging off interstates on the exit ramp. subaru has no idea how to fix this issue. the dealership has been able to duplicate the situation. this is a very dangerous occurrence of the eye sight system that could cause an accident. there is no mention of this possibility in the eye sight manual. i disable the system now to prevent it from happening to me, but often my wife forgets. subaru needs to find a solution. i am hoping you can help. *tr