2011 subaru outback engine occasionally shudders and is slow to start up, particularly in extreme cold. starting today, 2/8/2020,when driving and coming to a stop, running engine stalled and shut down on multiple occasions. first when driving on a busy street; turned ignition off and restarted engine, driving slowly home. second when braking to a stop at an intersection on drive ti berman subaru of chicago dealership for inspection. berman's inspection said no codes were stored, provided this service recommendation: "give owner option of either a new trans or a torque converter. if converter is replaced there may be internal trans issues. recommendation: replace torque converter and o ring. approved: $ 154.95 - declined: $ 2,457.53"
I have read other owners having problems with their torque converters causing the car to stall out and die. now i am having this problem in my car. this will cause dangerous situation and subaru will be sued because they did not perform a recall
Tsb was issued for this defective torque converter. original warranty was extended, but vehicle is now out of warranty extension. subaru denied my request to fix their design flaw as documented in service bulletin # 16-90-13r. the car engine shuts off when applying the brakes - thus creating a major safety issue.
The car jumps and jerks, similar to a manual transmission stalling. this has occurred during acceleration from a stop at a red light, to deceleration in highway traffic!! upon taking it in for service at the subaru schumacher in west palm beach, fl. the service manager informed me it's a common problem. subaru is well aware of it, yet there is no recall. sudden stalling of the vehicle is a serious safety issue! apparently someone must die for action to be taken! the dealer says to replace the valve body at a cost of $2345 + tax. then mentions they will test drive the car, and if not resolved, they must replace the torque converter at $3500 +tax!!! any online search will tell you this car with 114,000 miles is not worth that! subaru knows about this serious problem, and continues to place these faulty cvt transmissions in service. problem persists up to 2017 models, simply because 2018/19 models haven't reached the mileage yet for failure. this statement came from the service manager himself. thank you arnaud for being honest. goodbye forever subaru, you've lost a customer and hopefully you don't get anyone killed over this!
Tl* the contact owns a 2011 subaru outback. when the contact depressed the brake pedal to stop the vehicle, it suddenly shut off. after restarting the engine, the vehicle operated normally. the vehicle was taken to an independent mechanic who diagnosed that the torque converter was faulty and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure, but no assistance was offered. the failure mileage was 112,000.
My vehicle accumulates a lot of highway miles. these are easy and unstrenuous to and from work. over the past 3 months i had my vehicle misdiagnosed three times when i was complaining of transmission problems. as i have just broken 125,000 miles my vehicle gets diagnosed with needing a new head gasket and a new transmission. costing easily more than the vehicle is worth. subaru it not willing to back their vehicles. the vehicle should be lasting well past 125,000 without major mechanical problems like these that could have ended in serious injury. at this point nothing has been done to rectify what could have been an unsafe situation had i not continually prompted them to properly diagnose the problem. at this time my vehicle is unsafe to drive and has been over the past few months due to these issues.
Tl* the contact owns a 2011 subaru outback. while depressing the brake pedal to stop, the vehicle would suddenly shut off. after restarting the engine, the vehicle operated normally. the vehicle was taken to an independent mechanic who diagnosed that the torque converter was faulty and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure, but no assistance was offered. the local dealer was not contacted. the failure mileage was 112,000.
My 2011 subaru outback abruptly stalls when i stop. this occurrs in dangerous situations such as stopping at intersections, in traffic, and every other situation that requires braking while driving. it is similar to stalling a manual vehicle by braking without the clutch depressed
Automobile stalling completely after braking to complete stop at stop light and stop signs on 3 separate occasions. shuddering and shaking or automobile observed. torque converter replaced in order to solve problem. not known whether or not problem is completely fixed.
When coming to a stop or even slowing down, the car stalls. at times, this is an annoyance. other times, it is very unsafe as cars behind me have to react to a sudden stop (especially in stop and go traffic). subaru issued an extended warranty for this issue, but assigned an arbitrary 100k mileage limitation. this is a design flaw that should be repaired at subaru's expense, regardless of the mileage that the imminent failure occurs. the design flaw was acknowledged as such by subaru themselves, in a service bulletin #16-90-13r
The car engine cuts off when suddenly decelerating. my wife and child stalled twice already in traffic, once at a busy intersection. also water leaks into the center brake light. parking brake does not work.
My 2011 subaru outback sometimes shudders while slowing down and has started stalling out at stops. i feel this is quite unsafe. i took it to my local subaru dealer and they told me it needs a torque converter. they quoted $1459.45 for the repair. the man at subaru told me it is unsafe to drive, as it may fail while driving and cause an accident.
I purchased my 2011 subaru outback at 75,000 miles from hansel subaru in santa rosa,ca in april of 2017 from a salesman named andre. a couple weeks after purchasing it i took it back to the dealership to get the transmission inspected because it was not driving properly (complaining of hard shifting). after they inspected it they asked me if this was my first cvt and i said yes, they told me that the car needed to learn my driving habits so they did a 're-learn' on the cvt which i had to pay for out of pocket. at this time i had no knowledge of the extended warranty or the cvt transmission the subaru released in 2014. this should have been disclosed when i purchased the car. when i took it in for the inspection they should have replaced the cvt according to they service bulletin with the extended warranty. a couple weeks ago i'm driving home from ventura at night, traveling 70mph in heavy traffic and out of nowhere all the dashboard lights start flashing and the car suddenly looses power, almost causing the vehicle behind me to rear-end me. the vehicle is at 125,000 miles (just outside the 100,000 mile extended warranty) and subaru is refusing to provide any assistance with a new transmission. now i'm stuck with a repair bill of $8000 on a vehicle i still owe $10,000 on. this should be a recall, the passenger and i could have been injured or killed in a freeway pileup.
I was 40 miles from home after coming down a steep curvy mountain road in manual when subaru began shifting with big jerks and shudders in early sept 2019, had trouble shifting from one gear to next. hanlee's subaru evaluated, replaced valve body and serpentine belt. a few days later in rush hour traffic at a rr crossing it shuddered to a stop and died during which there was a loud clanking sound under and behind me. i started it up again but was terrified of causing an accident. returned to hanlee's where they had it for a week and could not reproduce the symptoms.since i picked it up it still has a "bump" when i slow down. then 0n 11/4/19 it did the same shuddering stop when i braked in traffic(going 35 mph) five miles from my house, dying completely. i restarted it and took it to subaru. they say it might be a torque converter. i'm worried for my safety. i also see that both the cvt and torque converter had extended warranties issued for these reasons. when these problems began the car had 110k miles. this is my third subaru and have never experienced such poor , dangerous performance on a car that should run well for at least 200k miles with good service. i am waiting to hear from hanlee's on the second day they have had my car.
My car stalls when i brake suddenly. this happens randomly and has almost caused be to be involved in several accidents. just this morning my car died after braking on the highway and i was nearly rear-ended.
Around 12pm on 8/28/19, my 2011 subaru outback stalled in the middle of an intersection as i was coming to a fast stop to allow an approaching ambulance to turn. i could not restart my car before the light changed, leaving me stranded in the flow of the intersection, unsure whether to continue through against the red light or stay put as cars drove by from both sides, a frightening and dangerous experience that left me shaken. as my safety was threatened by this incident, i notified subaru of america by phone on 9/6/19. i was contacted by antoine laval (customer/retailer services dept.) and will have an appointment with my subaru dealership at 1pm on 9/13/19 to have the transmission evaluated. my car has been shuddering/stalling intermittently for months, and it is now clear that this is due to the faulty cvt issue referenced in the letter sent to me june 2017. although the letter states that "for vehicles that are more than ten (10) years old or have more than one hundred thousand (100,000) miles, inspections or repairs under this one year coverage period must be completed on or before july 31, 2018," i am petitioning subaru of america to fully cover the cost of repair/replacement of the faulty transmission in my subaru as compensation for being placed in the dangerous situation of being stranded in the middle of an intersection in cross traffic.
My 2011 subaru outback has stalled out several times this summer, but the event that i can recall most objectively for reporting purposes occurred on august 17, 2019 when my vehicle stalled completely after applying the brakes suddenly to stop due to being flagged by an oncoming driver on my neighborhood road while traveling about 40 mph. i had to turn over ignition switch to get the vehicle going again. when i reached home, i researched online for causes of stalling in 2011 subaru outbacks, and i found numerous complaints by other owners of the same issue. according to people who have had their vehicles repaired it is the torque converter. subaru issued an extension to the vehicle warranty to cover the cost of repair up to 100,000 miles which does me no good because at the time of the incident, i was well over the 100,000 miles. cost of the repairs on average is $2200.00. it is my understanding that if there is a known problem with a vehicle where driver/occupant safety is at risk, the car manufacturer has to recall the product. i would think a car stalling completely while in operation/motion in traffic/ road travel would qualify as a potential safety hazard.
This is a new complaint after subaru agreed to replace the transmission at no cost to us, the original owners. the car was dropped for diagnosis on 7/29-told that it needed a new transmissions, parts ordered, and service scheduled. subaru had the car for just over two weeks. picked up on 8/13 and experienced the same issues that we had prior to dropping it off. hesitation and stalling, etc. see previous complaint. now they want us to drop it off for service again.
Tl* the contact owns a 2011 subaru outback. while driving various speeds, the vehicle started to vibrate abnormally without warning. the vehicle was taken to an independent mechanic who diagnosed that the continuously variable transmission failed and the vehicle should be taken to an authorized subaru dealer for repair. the vehicle was previously diagnosed at heritage subaru owings mills (located at 9808 reisterstown rd, owings mills, md 21117, (866) 738-1475); however, the mechanic was unable to retrieve a fault code or duplicate the failure. the vehicle was not repaired. the contact stated that the failure was intermittent. the manufacturer was notified of the failure. the approximate failure mileage was 100,000.
Within owning the vehicle for approximately 6 months, the vehicle began shuddering when coming to abrupt stops. this continued and by approximately 11 months, the shuddering had become more common in less abrupt stops and in some cases would stall the car. the issue remains persistent, however intermittent. the most recent time of it stalling was two days ago, approximately 18 months into owning the car. i've held up traffic numerous times due to this issue while having to restart the car, however this most recent time, it occurred on a steeper hill and, had i not reacted quickly with the brakes, i could have rolled back into a car and potentially injured the occupants and myself.
When coming to sudden stop vehicle stalls. it's due to a faulty torque converter.
The car stalls when coming to a fast stop and sometimes shudders like it is going to stall when slowing down. this was horrible on the freeway during traffic as i had to restart my car numerous time. got close to getting rear ended a few times. i took my car to subaru and it is a common problem but instead of doing a recall they extended the warranty to 100,000 miles. my car now has 103425 and not covered. it started around 102250 miles while in california on my way back home. i had to pay $2490.59 to have a safe car to drive. this is a major safety issue when it comes to transmission stalling while driving. how is it even legal that this isn't a recall.
Engine will abruptly stall due to low idle when coming to a stop or starting from a stop. additionally, when starting from a stop, vehicle will shudder and lose power as if the transmission is not shifting. dtc codes 2762, 2764, and 0700 are present indicating a problem with the unlocking of the torque converter. vehicle has 152,000 miles. this is a serious safety issue when the car stalls unexpectedly in traffic. it is a known issue to subaru, and it is only a matter of time before someone is injured or killed because of this manufacturing defect. a recall needs to be issued!
Transmission failed - loss of power while driving
While slowing down the car starts to shutter then stalls out when my speed is under 15 mph. i believe it's the torque clutch converter. i have to restart car in traffic. this happens every time i slow down weather its at a stop light or just turning.
Was driving my outback in interstate traffic going the speed limit. accelerated slightly to go up a hill and the car "lost power". wouldn't accelerate. speed dropped fast and i had to quickly pull over to keep from being "run over" by vehicles behind me
Car hesitated while driving, rpms soared. lights came on dashboard-check engine light, brake lights, traction control system lights as well as other lights. took to local mechanic who advised the code related to transmission issues, he reset code and asked us to drive for a few days to see if it would come on again. it did. same code. contacted subaru of america who advised it would need to go to a "authorized subaru dealer" for diagnosis before they could help us. research indicates that subaru extended the warranty on these vehicles for this exact problem to 10 years, 100,000 miles. the person i spoke to at subaru, martina brown indicated that once it was diagnosed that they would be able to review the claim and help us out, so we drove the car to our local subaru dealer. car was driving fine when it was dropped there. after diagnosis, it was confirmed that the transmission needed to be replaced, but they refused to do it at no cost. in fact, they offered us 1k toward the purchase of a new subaru. what a joke, i can't even believe they would have the audacity to make an offer like that. we'd already been offered way more than that as a trade for a new vehicle elsewhere, but didn't take the offer because we were under the impression that subaru would do the right thing and fix it. the car is under the 10 years, but over the 100,000 miles. i feel that subaru should fix it at no cost since they knew this was an issue. there should have been a recall on this issue as it is a safety issue. they should be made to pay for these repairs. please advise what options i can pursue to get this fixed at no cost to me, the original owner of the vehicle.
Stalled at highway speed causing very dangerous situation. check engine light and brake light, stability control light and at temperature lights flashing. read so many known issues of this happening to others. we are under the 10 years but slightly over the 100,000 miles. i would think they would be willing to fix the issue at no charge. i am the original owner of vehicle. engine had to be replaced 4years ago. that was covered under the extended warranty that we had purchased. i would like to say good things about subaru, but will be unable to do so if they don't fix this issue at n/c. transmission problem probably
My vehicle will stall and turn off when coming to a stop. this has happened many times while on the city streets and when on the highway once during traffic. this could of been a deadly situation. the car also stalls and slips gears when going from 1st gear to 2nd causing a jerking motion like an manual transmission would do.
When braking the car starts to shake and then stalls. you then need to put the car in park and restart. if you apply the brakes and feel the car shaking, sometimes letting off of the brake it will keep it from stalling. it is still an unsafe situation.
When traveling with cruise set car has stalled/stuttered. it also has an extreme stall/stutter when coming up to a stop or taking off from a stop. this has been a safety concern due to drivers around me needing to react to the sudden change of speed.
Vehicle stalls when coming to a rapid stop. the rpm plumets during the stopping action and does not recover in time, therefore causing the engine to stall. the vehicle does not have to be traveling particularly fast either. 15mph or above will cause this to happen. it does not occur all the time, but the frequency does increase over time. it is believed that this is a problem with the cvt torque converter.
Under sudden breaking vehicle stalls. engine stops and has to be restarted. this has happened at stop lights or in intersections if another vehicle in front stops suddenly. have had this diagnosed as a faulty torque converter. this could be very dangerous if the car needs to get out of the way and is stalled! subaru has known about this for years yet does not consider it a safety issue. i understand this has to do with their cvt transmission. a recall should be issued.
A few weeks ago, my car started stalling out at low speeds while trying to accelerate. the car loses power and forward momentum and then catches up again. starting from a stop light and entering an intersection, the car lurches unexpectedly, causing a disruption in forward momentum-- which is very alarming for me and the cars behind me. i took it to the subaru dealership for service and was told it needed a valve body replacement for the cvt. i asked specifically if the codes that came back said it needed a valve body replacement and was told, yes.
The car is stalling out when in motion and coming to a stop. when braking to come to a stop, at stoplights, stop signs, or anywhere you need to stop, the car turns off. to start the car back up again, you have to put the car in park, turn it back on, then shift to drive. i am concerned for the safety of my family as this is our family auto.
Stationary, started car and went to put in reverse gear (manual transmission) only to have it grind and pop out. unable to put in reverse, now the other gears have been affected by a damaged reverse synchro breaking up. earlier model year 2011 outbacks were part of a transmission (manual 6 speed) recall failure for lack of lubrication- this is a later in the year model so not covered under other recall.
Tl* the contact owns a 2011 subaru outback. when the vehicle was started, the brake and cruise control warning indicators remained illuminated. the vehicle was taken to an independent mechanic who diagnosed that the transmission failed. the vehicle was not repaired. an unknown dealer was contacted. the manufacturer was not notified. the failure mileage was 111,000.
The vehicle begins moving from a stop on city streets and then it quickly hesitates one or more times before staying in gear. this reduces consistent forward motion, increasing the risk of rear end or other crashes. the 2nd day warning lights flashed continuously on the instrument panel. this increases the risk of distracted driving crashes. subaru found a failed valve body in the transmission. this is the type of defect that should have a safety recall to reduce risks of crashes. subaru issued an extended warranty in july 2017 for these transmission defects and covered vehicles with over 100,000 miles through july 31, 2018. the extended warranty and later date appear to be to avoid a safety recall. vehicles that had not failed were not to be brought for repair. had there been a recall, this safety issue would have been corrected before july 31, 2018.
Engine stalls if stop abruptly. car shudders on acceleration at highway speeds and up hills when attempting to accelerate. there appears to a bulletin 16-90-13r but it should be a recall. subaru should cover the cost of the repair for the life of the vehicle.
My 2011 subaru outback stalls when i attempt to reduce speed at intersections. the problem is related to a manufacturing defect which requires repairs to torque converter and valve. my car was purchased used in 2017 with 94,000 miles, and started demonstrating shuddering and occasional stalling within weeks of purchase. i took the vehicle in for service in december 2018 and was told the problem was related to a known issue with that make and model, but 'unfortunately the extended warranty we issued has expired and we can't do anything.' i never received notice of the extended warranty and believe i was sold a lemon, which i'll take up with the dealership. soa corporate acknowledged the nature of my car problem as being a manufacturing defect, but in an email response to my petition for a goodwill repair, i was told again 'unfortunately because the extended warranty expired we can't help you'. so soa knows it made cars with faulty transmissions but expects the unknowing consumer to pay for it or else be out of a car?
Automobile @ 125,000 mile attempts to stall at low rpms and stops. jerking motions happen when attempting to accelerate the automobile from a stop. dealer reports valve body needs repair. i understand a recall without admitting any fault by subaru, yet the recall had an expiration date. this date need to be extended for those who are experiencing the problem since the recall expiration date.
Transmission causes stalling when stopping requiring restarting of engine. subaru has acknowledged problem with a tsb and extended the transmission warranty to 10 years /100,000mile. this is a very expensive fix that customers should not be responsible for . according to subaru it requires tearing down the tranny to replace a simple bearing and cost to customer exceeds 3000.00. subaru has failed to notify customers at the problem might exist in their cars there by putting customers at a disadvantage for repairing the car. my car has 114,000 miles on it is a 2011 and is within the 10 years but not 100,000 miles i don't feel that i should responsible to repair a problem that they have at knowledge exist and is a factory defect
My car is stalling very dangerously due to a faulty transmission that subary acknowledged is defective in its public release from 1/6/2014 subject-"design change to lock up type torque converter." while it extended the warranty for this problem, i no longer qualify because my mileage was exceeded by a few thousands. i can not afford the repair which is estimated at around $4400 and this is my only vehicle i own and need it for work. driving the car is very dangerous because it stalls in unpredictable situations. i was almost rear ended a few days ago and i am very concerned about my safety. the subaru dealer is refusing to make the repair even though the problem is widespread, widely reported and conceded by the company. i have no where to turn and i ask you for help to get subaru agree to fix my car under the terms of the extended warranty. thank you very much
All of the lights started flashing on my dash. the car has 114,000 miles. it is a faulty valve body and the transmission is shot. there are metal shavings in the transmission fluid. subaru quoted me $7000 to fix it. the cars not even worth $5000. i am out of warranty and there's nothing they can do. i am done with subarus.
Stalls when stopped
The car stalls after coming to a stop. there's even a service bulletin # 16-90-13r covering this problem. they want $1500 to fix this problem. subaru has known about this problem for a long time.
My dash lights came on suddenly.. after researching states type torque converter for transmission needs to be replaced.. subaru wants me to purchase whole new transmission, loss of power and gas mileage. the car was running when these lights came on.
Bulletin number 16-90-13r. subaru is aware that 2010-2012 outback and legacy models have a faulty torque converter which causes the car to shut down/stall whenever you are braking. i found this out the hard way when braking on a major highway and the car shut off while in stop and go traffic. i was braking and the car shuttered and then turned off completely. i almost got rear ended. i also found through research that it could ruin my cvt transmission. when contacting subaru they stated that because the part is not a recall part there is nothing that can be done and i will have to pay for the part out of pocket. this is a dangerous problem as the part was known to be faulty and to cause the car to shut off. had i gotten hit whose fault would it have been.....
Recently while braking hard, my car shudders and stalls. it has happened on the highway and on side streets. it can also happen with regular to light braking especially if it is cold. after diagnosing my issue, my mechanic produced the technical service bulletin 16-90-13r which details the problem occurring. he and subaru confirmed the repair is at least $6100. when i called subaru customer service they told me that letters went out to all owners last year, but i never received the letter, and of course i am past the july 31, 2018 deadline,so they say i am out of warranty. i have spoken to customer service several times and am now consulting with my dealer to see what they can do for me. i feel this is a safety issue that should have been a recall and not a technical service bulletin to dealers and a notice to owners. i am also mailing a certified letter to thomas j. doll, president and ceo of subaru of america, inc. detailing my situation and my concerns. i am attaching a copy of the notice to owners and the technical service bulletin my mechanic printed for me. *js
Tl* the contact owns a 2011 subaru outback. the contact stated that while driving and coming to a stop, excessive force had to be applied to the brake pedal, in order to bring the vehicle to a complete stop. the contact stated that the failure intermittently occurred. the cruise control, overheat, brake and check engine warning lights illuminated. in addition, the contact stated that when at a stop sign if the brake pedal was not steadily being depressed the brake would disengage and the vehicle would accelerate independently. the contact also stated that the electronic emergency brake failed to operate. the vehicle was taken to an independent mechanic where it was diagnosed that the torque converter and valve body needed to be replaced. the vehicle was not repaired. the contact called continental subaru dealer (907) 562-2722, 4900 old seward hwy, anchorage, ak 99503) where it was recommended to replace the transmission and to schedule an appointment. the manufacturer was not notified of the failure. the approximate failure mileage was 150,000.