2007 subaru outback. consumer writes in regards to after market front disc brake pads on vehicle. *smd the consumer stated the pads he purchased were a full half-inch shorter in length than the original pads that came on the vehicle. the establishment insisted it would not affect the braking force. the consumer returned the pads and went to another establishment, who provided him with their front pads which were the same length as the original equipment.
The brakes failed completely when i was driving down the road about to enter the highway. the pedal went all the way to the floor. no braking action whatsoever. i was able to swerve to avoid the car in front of me and eventually stop by using the emergency brake. the car had just been serviced (60k interval) by the dealer including flushing the brake lines and installing new rear brake pads. subsequent investigation by a different dealer revealed that the caliper and brake pad had fallen off the car, causing total brake failure and putting occupants (including a 4 year old) at extreme bodily risk. *tr