2014 subaru forester. consumer writes in regards to battery being drained abs fault light being illuminated. *ld the consumer stated multiple failures began after having safety recall wue-90 performed on the vehicle. the vehicle's battery repeatedly would drain due to the tail light being illuminated with no apparent cause. the hill control warning light, abs warning light, and the anti skid warning lights all illuminated. occasionally, the vehicle would not accelerate when depressing the brake pedal. *js
July 6, 2018 driving on city street when my foot had the brake depressed and the auto suddenly accelerated so much that i had to turn into a curb to avoid a collision with another vehicle - i hit a curb with one tire to avoid accident and had to get four new tires because it is awd. today my brake was depressed and it accelerated when i was in reverse then attempting to get suv into drive - driving down my daughter's driveway today, it accelerated so rapidly unintended that pressing the brake would not stop vehicle - engaged emergency brake and it still did not stop it - placed it into park and pressing brake continuously and emergency brake engaged, finally stopped the car at roadside after turning off ignition - very hazardous safety issue - lucky no one was hurt or killed - this suv is a dangerous vehicle - having it towed by aaa tomorrow morning to dealer. what can i do about this? it has only 41,870 miles on it - bought it brand new from the dealer in may 2014 and i am only driver. help!
I reported this incident on august 19, 2018 -complaint number 1120961. i had suv towed the following day to dealer where i purchased it brand-new. the dealer service dept is trying to tell me there is nothing wrong with the suv, but that is impossible. the dealer has arranged for subaru of america from nj to contact me, but i need your help to get this resolved. the problem is intermittent and they say they have not been able to replicate it. when the incident occurred in my daughter's driveway when i placed it in reverse and it acclerated at such a high rate in reverse with brake depressed and i could not stop it when my foot was depressing the brake, i had my accident running into the back of my daughter's suv in which was parked in her driveway - causing over $2,000 damage to her suv - my suv was damaged in the rear bumper but dealer has not told me the estimate of damage. subaru is having accident rep contact me within next 48 hours. this suv is so dangerous that i could be killed and so could others in my car or other vehicle passengers. please please take this complaint seriously because it is a very serious safety issue. please refer to my initial complaint.. thank you *tr
The stop light switch failed which rendered the car inoperable due to not being able to move from park. the stability, hill decent and abs warning lights came on.
Tl* the contact owns a 2014 subaru forester. while the vehicle was being reversed, the accelerator pedal was slightly depressed and the vehicle accelerated very quickly. the contact's vehicle crashed into another vehicle. the contact stated that the brake pedal was depressed, but failed to slow down or stop the vehicle. there were no injuries and a police report was not filed. the vehicle was not repaired. the vehicle was not included in nhtsa campaign number: 13v159000 (equipment). neither the dealer nor the manufacturer was contacted. the approximate failure mileage was 42,000.
Tl* the contact owns a 2014 subaru forester. while exiting the car wash, the vehicle accelerated independently without warning and crashed into a pole. when the brake pedal was depressed, it failed to operate and the steering wheel seized. the air bags did not deploy. a police report was filed and there were no injuries. the vehicle was towed to a tow yard. the dealer was not notified and the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 25,000. *tt the consumer stated the vehicle was considered a total loss. the manufacturer reimbursed the cost of the rental vehicle. *js the consumer stated the floor mats could not have caused the failure. *js updated 9/13/18*jb
I have a 2014 subaru forester 2.0xt touring with push start and eyesight. my car wouldn't start with the push start button and the brakes were locked. i couldn't push the brake pedal all the way down. when this first happened months ago, the dealer said it was the battery and that was replaced in november of 2016. at that time the vehicle was parked in a shopping center parking lot and i had the radio on for 30 minutes while sitting in the car. i couldn't start the car afterwards and the brakes were locked up at the time as well. i could not press the brakes all the way down. the second time it would start was last saturday, october 21, 2017 in the morning. the vehicle was parked overnight and i had trouble starting it in the morning. and the dealer could not replicate the issue. they replaced the brake light switch with no guarantees this will fix the push start issue.
At vehicle start, or while driving, the following warning messages appear on the vehicle information panel: 1) vehicle dynamic control system needs to be checked; 2) abs system needs to be checked; and 3) hill start assist system needs to be checked. these warnings appear, go away, and then reappear randomly. when these warnings appear at vehicle start, i am unable to put in gear without pumping brake pedal multiple times. when these warnings appear with the vehicle in motion, i am unable to utilize the cruise control. i have taken the vehicle to my local mechanic, warnings were not being displayed at the time, and they could not find anything wrong, i will be taking the vehicle in to the dealership for service soon and will address these issues at that time.
Upon starting the vehicle or while driving it the following warning messages appear (it has happened multiple tines over the past few months, they will go away and ten reappear days or weeks later): vehicle dynamic control system needs to be checked abs system needs to be checked hill start assist system needs to be checked took car to dealership for normal maintenance in july (bay ridge subaru) they could not find anything, messages started reappearing. issue with theses messages is car will not go into gear upon starting unless you pump breaks multiple times.
On summer 2015, i had a problem with my 2014 subaru forester xt. i'm a subaru fan. my car is equipped with eyesight system, which will apply brakes for me in case i don't or will increase brake force to avoid a collision in case i didn't. this is one of the strongest selling points of the eyesight system: frontal collision avoidance. that day on a busy highway, during rush hour, i was noticing some sponge effect in the brake pedal so i decided to increase the distance between me and the car in front of me. suddenly, the brake pedal stopped responding to my proportionality (controlled force applied) and i end up rear-ending the car in front of me. i work testing landing gears for planes and helicopters so brake fade was not new to me. i immediately recognize the problem and reported to the dealer. the problem was reproduced by the dealer's technician and the car was interned for further revisions. 2 days later, they told me that the lack of service in the brake system was the cause of the problem but the service was done in another dealer on time. that was the last excuse i heard from subaru. customer service told me that they will not replace any part in the car if a dealer doesn't approve it, so i took the car to the same dealer where the 20,000km service was done, 1 hour away from my town. by that time, the ambient temperature was lower from summer 33c to autumn 17c. the dealer put more than 20km on the car just to tell me that he could not reproduce the failure so there's no failure at all. i explain to him that the failure cannot be reproduced at 17c temperature. i even show him that the brake force is so weak, it never activates the abs system, but also in vain. subaru cant explain why an eyesight equipped car ends up rear-ending the car in front of it, in busy traffic conditions. they simply didn't answer me anymore.
Tl* the contact owns a 2014 subaru forester. the contact stated that he experienced a failure related to nhtsa campaign number: 14v311000 (service brakes). the contact stated that the vin was not included and that his state was excluded from the recall. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 7,000. the vin was not available.
The eyesight, adaptive cruise control and pre-collision braking systems do not recognize stopped vehicles - hard braking is required to stop vehicle in time. when systems do function they do not gradually slow vehicle and come to a stop, but do so suddenly and dangerously, causing me to brake hard to come to a stop at a safe distance behind stopped vehicle. same systems are also dangerously affected by bright sunlight and fail to function without warning. dealer said they checked systems out and found nothing wrong. gave me print-out from operating manual stating it is the responsibility of the driver to operate the vehicle safely at all times and that the eyesight system is never a substitute for active driver involvement and may not operate optimally under all driving conditions!!!!!!! subaru corporate customer relations representative said there was no software upgrade/fix available for the forester model. certain subaru 2015 models are advertised to have an upgraded eyesight system that recognizes lighted taillights, among other improvements. i was told the 2015 system was not available for the 2014 forester. thank you in advance for your attention to this matter. a response to my complaint would be greatly appreciated. *tr
Tl* the contact owns a 2014 subaru forester. the contact stated that the vehicle stalled multiple times and the brakes failed upon making a complete stop. the contact had to apply excessive pressure to the brake pedal in order to stop the vehicle. the vehicle was taken to the dealer several times, but the failures could not be duplicated. the vehicle was not repaired and the manufacturer was notified. the approximate failure mileage was 14,000.
When someone departs road on an exit and they are decelerating even if they are clear and out of the lane the car will practically stop on the highway, slamming on the brakes hard. even under normal use of the cruise control the eyesight system does not engage the brakes slowly in a progressive pattern it hits them abruptly. i am in a congested area and have often had to override the system by hitting the brakes manually to disengage the system or floor the gas to prevent someone from rear ending me on the highway. i brought it to the dealers attention they say it is operating as it should and have brought it to subaru corporate customer service attention on at least 3 occasions asking for a software update and have had no response. i believe the system is good but needs refinement of its software before someone gets hurt or killed.