Brakes made loud noise even when driving off the lot. told it was a new car and it will subside. the noise did not subside. it grew louder. took car to subaru dealer where they told me the rotors would need to,be cut! on a new car with under 900 miles! took it home and the noise was less but grew louder as the week went on. brought the car back to subaru and they indicated they would replace the rotors and the brake pads. of course, they didn't mention it would take over a week and a half to get the parts. noise was when braking whether stationary or moving. another issue is when my cell phone rings, the radio starts blasting! i almost ran off the road. this happened twice and the dealership can't seem to replicate the issue. they told me they had not had to resolve both the brakes and radio issue with anyone else in their dealership. i find this hard to believe, unless they did not sell many ascents. i am also worried about the electrical and transmission problems i keep hearing people complain about.
The collision avoidance system is incorrectly identifying parked cars or cars exiting the freeway in an adjacent lane as obstacles and slams on the brakes. this is happened on the interstate at highway speeds and at speeds as low as 30 mph while traveling on a city street. i'm terrified that i am going to be rear ended when my vehicle goes from 70 to zero mph when there is absolutely nothing in front of me but the 'safety equipment' is malfunctioning. i have been telling the dealership about it for several months with minimal response.
At 6700 miles, the brakes are rough and gives the car a very bumpy ride.
A couple of months ago, my wife started the car and backed off a parking lot. when she pressed the brake and felt wired - the brake could not be pressed down and felt like it's jammed somehow. the car did not stop even she switched the car to parking! it eventually stopped after hit a parked car behind. because the speed was very low so there was no obvious damage to both cars. but after restarted the car, all the warning lights went on - rab, eye sight, at oil temp, low tire pressure, and the sun roof and sun shade not working.
Tl* the contact owns a 2019 subaru ascent. while driving at an unknown speed, the brake warning indicator illuminated on the instrument panel. after turning off and restarting the vehicle, the indicator disappeared and the vehicle operated normally. the cause of the failure was not determined. kocourek subaru (2600 n. 20th ave, wausau, wi) and the manufacturer were notified of the failure. the failure mileage was 9,300. the vin was unknown.
I was in traffic and the dash- started flashing and everything at once started shutting off and then brake was applied on its own. very scary while in traffic- i have been waiting for a tow truck for over 3 hours. dials: at oil temp flashes, all electronic things is all off and lit. transmission and braking issues- all at once. city street braddock rd and i pulled off at kings park shopping center in front of wells fargo and cvs, stationary.
2019 subaru ascent. consumer writes in regards to brake failure. *ld *tr
Within my first two weeks (200-300 miles) of owning the vehicle i was told by stevens creek subaru that the car was not safe to drive and here we are again. another failed strut. so by deduction, it's unsafe to drive but that hasn't stopped subaru from putting me back in it, fully aware that the strut has failed verified at 20,000 miles but problem started 12,000 miles ago. in motion this is a problem everywhere. safety issue. subaru is not making me drive for almost a month with a failed strut, waiting on parts. let's talk about brakes next... so they replaced the front pads with "special" brakes, hand delivered from japan. why? what are these "special" pads and how are they different? i really want to know what's different about these? are they softer? will they wear out faster? i'm not honestly thrilled that they resurfaced the rotors. again... brand new car... brand new rotors... now they have extra "wear" as a result of the bad brakes from the factory and they will wear out faster. would have preferred them to be replaced. this only adds additional out of warranty costs to me in the end. especially if the new pads also wear quicker. safety we just blindly applied the ecu firmware upgrade with no pre-drive test to verify the problem. which was why the car was left overnight in the first place initially. so we have no documentation of the issue just that we flashed the firmware. from my tests the past two mornings it seems better and possibly resolved but again, this should have been properly documented and tested and was not. the surging engine condition / transmission gear ratio hunting problem was never verified by the dealer. they blindly flashed the firmware and also didn't road test after the fact. there also still an undiagnosed transmission problem. additionally there's many more things wrong with my car but your form limits me to three at a time.
Tl* the contact owns a 2019 subaru ascent. the contact received a recall notice for nhtsa campaign numbers: 19v856000 (engine and engine cooling) and 19v855000 (power train). the contact stated that the gps unit was inoperable. furthermore, while at a stop sign/light, the vehicle would accelerate when the brake pedal was depressed and there was an abnormal clunking, squeaking noise detected from the steering/suspension. also, while driving various speeds, the vehicle shuddered and shook forward and backwards, and the driver and passenger doors made an abnormal buzzing noise. there were no warning indicators illuminated. the vehicle was taken to puente hills subaru (17801 e gale ave, city of industry, ca 91748, (626) 626-4800) multiple times and the contact was informed that the vehicle was working as designed. the vehicle was not diagnosed or repaired. the manufacturer was contacted and provided case number: sr#:1-50458273772. the failure mileage was 1,000.