Tl* the contact owns a 2016 smart fortwo. the contact stated that after driving the vehicle for several months, the vehicle was then parked for a month. after a month, the vehicle failed to start. the contact had the vehicle towed to mercedes-benz of san francisco 500 8th st, san francisco, ca 94103 where the dealer diagnosed the vehicle with battery management system failure. the contact was informed that mercedes would not cover the vehicle under warranty due to the lack of service upkeep. the dealer provided an estimate of $15,000.00 for the repair. the manufacturer was notified of the failure and declined to offer any assistance. the vehicle was not repaired. the failure mileage was 13,700.
2016 smart car passion key stuck in switch. stationary in park gear. poor design of shifter, if that easily disabled. should be recalled and replaced with improved design shifter. if that sensitive why do they put 2 cup holders near the shifter? simple rubber seal would fix it! the service mechanic said the shifter was damaged because of a coffee spill - how long does it take - because any stain was years ago when i got the car. i have not drunk any in the car over a year. to save money i make coffee at home and drink at work. i'm sure all this summer wet and humid weather caused a problem. after weeks of rain the key was jamming many times before it got stuck. i think the shifter was defective and failed and should be replace for free. internet search shows the shifter is common problem for this car. trying to blame a spill for the failure but just a bad shifter. this is the second smart car i have gotten and the most trouble. i can't afford the estimated #1100 cost to fix it.
Tysinger replaced the fuel tank on 08/30/2018. the car has had problems with the fuel tank since i purchased the car. the car has been making a loud bang and then there is a strong smell of smoke afterwards. this has happened at least 45 times since i purchased the car, i thought the problem would go away, but it has not. the car stalls at red lights and during stop and go traffic, there is a strong smell of smoke after it stalls.