The car does not pull out of parking and does not take gears. it has gone 4 times with the same issues to the dealer to leave with the same problem. as a last resort they told me to change the transmission 4,000.00 and no guarantee that the problem will be fix. something needs to be done this is abusive. and i have no one to help because i do not want my credit affected but these cars are no good. not even the dealer knows how to fix them. and smart usa says nothing can be done because their out of warranty. but my complaint is that this is the 5 time my car has not left the dealer for 4 and half month with different test each month is fix and when i go out and run it by the end of the block i have to return to the dealer and leave it. *tr
This car is just over a year old, only 24,928 miles on it. it will not come out of park. i called the smart dealership of buckhead, ga and they told me to try to "re-train" it by turning it on part way 3 times with my foot on the brake and then it would shift. nope. i called them back up and they said that i was over my 24,000 mile warranty (even if only by 928 miles which is less than 2 weeks worth of driving for me) and because i did my oil changes somewhere else they won't do this as warranty work. (even though i told them i had the records!) how can a transmission fail within 24,000 miles! i am very upset i ever bought a smart car from these people. who would allow this type of "quality" out there. this is the worst car i've ever owned! and i will be happy to tell everyone about all the issues i've had with this piece of garbage. i have a dodge ram that's 8 years old and has never had a problem! bad smart car people! *tr