I have a 2009 smart for two passion model on 7/21 i went to go into a parking place at a small shopping area and the brakes slowed me down but would not allow me to come to a complete stop. i was going very slow but could not stop thus i hit the window of a furniture store. it broke the window and the only damage to my car wee cuts in the plastic from the falling glass as it took them 2 hours to pick it up. the police filed a report, no one was injured, the air bags did not deploy, and i went such a short distance i did not have time to think about putting on the emergency brake. there was no warning that i am aware of. all i remember is pushing the brake pedal all the way to the floor and it would not stop. there are factory floor mats in the car and i have many pictures. it has been at the dealer since the accident and they said they cannot find anything wrong. smart is suppose to send a representative to see it. i really have little faith in this dealership and you can never reach anyone to talk to all you get are voicemails and no call back. finally got through on wed 7/28 when they said they found nothing wrong. it is still at smart of trevose (pa). *tr