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2020 RAM 2500 Owners Manual - INSTRUMENT CLUSTER DISPLAY



INSTRUMENT CLUSTER DISPLAY

Your vehicle will be equipped with an instru- ment cluster display, which offers useful infor- mation to the driver. With the ignition in the OFF mode, opening/closing of a door will activate the display for viewing, and display the total miles, or kilometers, in the odometer. Your instrument cluster display is designed to display important information about your vehicle’s systems and features. Using a driver interactive

display located on the instrument panel, your instrument cluster display can show you how systems are working and give you warnings when they are not. The steering wheel mounted controls allow you to scroll through the main menus and submenus. You can access the specific information you want and make selec- tions and adjustments.

The instrument cluster display features a driver interactive display that is located in the instru- ment cluster.

Base Instrument Cluster Display

 

Premium Instrument Cluster Display

The instrument cluster display menu items may consist of the following:

  • Speedometer
Vehicle Info
Driver Assist — If Equipped
Fuel Economy
Trip
Trailer Tow
Audio
Stored Messages
Screen Set Up
Commercial Settings — If Equipped

The system allows the driver to select informa- tion by pushing the following instrument cluster display control buttons located on the left side of the steering wheel:

Instrument Cluster Display Control Buttons

Up Arrow Button

Push and release the up arrow button to scroll upward through the

main menu items, submenu screen, and vehicle settings.

Down Arrow Button

Push and release the down arrow button to scroll downward through

the main menu items, submenu screen, and vehicle settings.

Right Arrow Button

Push and release the right arrow button to access/select the infor-

mation screens or submenu

screens of a main menu item. Push and hold the right arrow button for two seconds to reset displayed/selected features that can be reset.

Left Arrow Button

Push and release the left arrow button to access/select the infor-

mation screens, submenu screens

of a main menu item, or to return to the main menu.

Your vehicle is equipped with an engine oil change indicator system. The “Oil Change Required” message will display in the instru- ment cluster display after a single chime has sounded, to indicate the next scheduled oil change interval. The engine oil change indicator system is duty cycle based, which means the engine oil change interval may fluctuate, depen- dent upon your personal driving style.

 

Use the steering wheel instrument cluster display controls for the following procedure.

Without pushing the brake pedal, push the ENGINE START/STOP button and place the ignition to the ON/RUN position (do not start the engine).
Push and release the down arrow button to scroll downward through the main menu to “Vehicle Info.”
Push and release the right arrow button to access the ”Vehicle Info” screen, then scroll up or down to select “Oil Life.”
Push and hold the right arrow button to select “Reset”.
Push and release the down arrow button to select “Yes,” then push and release the right arrow button to reset the Oil Life to 100%.
Push and release the up arrow button to exit the instrument cluster display screen.

 

Without pressing the brake pedal, push the ENGINE START/STOP button and place the ignition to the ON/RUN position (do not start the engine).
Fully press the accelerator pedal, slowly, three times within ten seconds. 3
Without pushing the brake pedal, push the ENGINE START/STOP button once to return the ignition to the OFF/LOCK position.

If the indicator message illuminates when you start the vehicle, the oil change indicator system did not reset. If necessary, repeat this procedure.

Push and release the up or down arrow button until the desired selectable menu icon is high- lighted in the instrument cluster display.

Refer to “Instrument Cluster Display” in this chapter for further information.

Push and release the up or down arrow button until the speedometer menu item is highlighted in the instrument cluster display. Push and release the right arrow button to cycle the display between mph and km/h.

Push and release the up or down arrow button until the Vehicle Info menu item is highlighted in the instrument cluster display. Push and release the right arrow button to enter the submenus items of Vehicle Info. Follow the directional prompts to access or reset any of the following Vehicle Info submenu items:

Tire Pressure
Coolant Temperature
Transmission Temperature — If Equipped
Oil Temperature
Oil Pressure
Exhaust Brake — If Equipped
Turbo Boost — If Equipped
Oil Life

 

Fuel Filter Life — If Equipped
Battery Voltage
Gauge Summary
Engine Hours

The Driver Assist menu displays the status of the Adaptive Cruise Control (ACC) and Lane- Sense systems.

Push and release the up or down arrow button until the Driver Assist menu is displayed in the instrument cluster display.

The instrument cluster display displays the current ACC system settings. The information displayed depends on ACC system status.

Push the Adaptive Cruise Control (ACC) on/off button (located on the steering wheel) until one of the following displays in the instrument cluster display:

When ACC is deactivated, the display will read “Adaptive Cruise Control Off.”

 

When ACC is activated but the vehicle speed setting has not been selected, the display will read “Adaptive Cruise Control Ready.”

Push the SET + or the SET- button (located on the steering wheel) and the following will display in the instrument cluster display:

When ACC is set, the set speed will display in the instrument cluster.

The ACC screen may display once again if any ACC activity occurs, which may include any of the following:

Distance Setting Change
System Cancel
Driver Override
System Off
ACC Proximity Warning
ACC Unavailable Warning

For further information, refer to “Adaptive Cruise Control (ACC) — If Equipped” in “Starting And Operating.”

The instrument cluster display displays the current LaneSense system settings. The infor- mation displayed depends on LaneSense system status and the conditions that need to be met. For further information, refer to “Lane- Sense — If Equipped” in “Starting And Oper- ating.”

Push and release the up or down arrow button until the Fuel Economy menu item is highlighted in the instrument cluster display. Push and Hold the right arrow button to reset Average Fuel Economy.

Current Fuel Economy Gauge
Average Fuel Economy Value
Range To Empty

Push and release the up or down arrow button until the Trip menu item is highlighted in the instrument cluster display. Push and release the right arrow button to enter the submenus of Trip A and Trip B. The Trip A or Trip B information will display the following:

Distance

 

Average Fuel Economy
Elapsed Time

Push and hold right arrow button to reset all information.

Push and release the up or down arrow button until the Trailer Tow menu item is highlighted in the instrument cluster display. Push and release the right arrow button and the next screen will display the following trailer trip infor- mation:

Trip Distance (trailer specific): Push and hold the right arrow button to reset the distance.
Trailer Brake
Output
Type
Gain
Trailer Tire Pressure — If Equipped

Push and release the up or down arrow button until the Audio Menu icon/title is highlighted in the instrument cluster display. This menu will display the audio source information, including

 

the Song name, Artist name, and audio source with an accompanying graphic.

When a call is incoming, a Phone Call Status pop-up will display on the screen. The pop-up will remain until the phone is answered or

ignored. 3

The call status will temporarily replace the previous media source information displayed on the screen. When the pop-up is no longer displayed, the display will return to the last used screen.

Push and release the up or down arrow button until the Messages Menu item is highlighted. This feature shows the number of stored warning messages. Push and release the right or left arrow buttons to cycle through stored messages.

Push and release the up or down arrow button until the Screen Setup menu item is highlighted in the instrument cluster display. Push and release the right arrow button to enter the Screen Setup submenu. The Screen Setup

feature allows you to change what information is displayed in the instrument cluster as well as the location that information is displayed.

Off (Default Setting)
On Odometer
Unit Without Decimal (Default Setting)
Unit With Decimal Favorite Menu
Speedometer
Vehicle Info
Driver Assist (Show/Hide) — If Equipped
Fuel Economy (Show/Hide)
Trip Info (Show/Hide)
Trailer Tow (Show/Hide)
Audio (Show/Hide)
Messages
Screen Setup
Commercial Settings — If Equipped

 

Menus with (Show/Hide) can push the Right arrow button to choose whether to show or hide this menu in the instrument cluster display.

None
Compass (Default Setting) — If Equipped
Outside Temp — If Equipped
Time
Range To Empty
Average MPG
Current MPG
Trip A Distance
Trip B Distance
Trailer Trip — If Equipped
Trailer Brake — If Equipped
Oil Pressure — If Equipped
Coolant Temperature — If Equipped
Oil Temperature — If Equipped
Battery Voltage — If Equipped

 

Transmission Temperature — If Equipped
Oil Life — If Equipped
Exhaust Brake — If Equipped
Turbo Boost — If Equipped
Fuel Filter Life — If Equipped Upper Center
None
Compass
Outside Temp
Time
Range To Empty
Average MPG
Current MPG
Trip A Distance
Trip B Distance
Trailer Trip
Audio
Speedometer (Default Setting)
Menu Title
None
Compass — If Equipped
Outside Temp (Default Setting) — If Equipped
Time
Range To Empty
Average MPG
Current MPG
Trip A Distance
Trip B Distance
Trailer Trip — If Equipped
Trailer Brake — If Equipped
Oil Pressure — If Equipped
Coolant Temperature — If Equipped
Oil Temperature — If Equipped
Battery Voltage — If Equipped
Transmission Temperature — If Equipped
Oil Life — If Equipped
Exhaust Brake — If Equipped

 

Turbo Boost — If Equipped
Fuel Filter Life — If Equipped Left Side — If Equipped
None
Range
Average MPG
Menu Icon (Default Setting)
Coolant Temperature
Oil Temperature
Transmission Temperature
Oil Life
Fuel Filter Life — If Equipped Right Side — If Equipped
None
Range (Default Setting)
Average MPG
Menu Icon
Coolant Temperature
Oil Temperature

 

Transmission Temperature
Oil Life
Fuel Filter Life — If Equipped Lower Left — If Equipped
None
Compass 3
Outside Temp
Time
Range To Empty
Average MPG
Current MPG
Trip A Distance
Trip B Distance
Trailer Trip
Trailer Brake
Oil Pressure
Coolant Temperature
Oil Temperature
Battery Voltage (Default Setting)
Transmission Temperature
Oil Life
Exhaust Brake — If Equipped
Turbo Boost — If Equipped
Fuel Filter Life — If Equipped Lower Right — If Equipped
None
Compass
Outside Temp
Time
Range To Empty
Average MPG
Current MPG
Trip A Distance
Trip B Distance
Trailer Trip
Trailer Brake
Oil Pressure (Default Setting)
Coolant Temperature

 

Oil Temperature
Battery Voltage
Transmission Temperature
Oil Life
Exhaust Brake — If Equipped
Turbo Boost — If Equipped
Fuel Filter Life — If Equipped Restore Defaults
Cancel (Default Setting)
Right Arrow Button

Commercial Settings — If Equipped Commercial Settings allows the driver to set and recall additional features when the trans-

mission is in PARK (P).

Push and release the up and down button until Commercial Settings displays in the instrument cluster display.

Follow the prompts to enter the required PIN and enter the Commercial Settings submenu.

 

Commercial Settings allows you to access the following features (if equipped):

Backup Alarm
ParkSense
Aux Switches
PIN Setup NOTE:

If the vehicle’s PIN is forgotten or not known, see an authorized dealer to have the PIN reset.

Diesel Particulate Filter (DPF) Messages The Cummins diesel engine meets all diesel emissions standards, resulting in one of the

lowest emitting diesel engines ever produced.

To achieve these emissions standards, your vehicle is equipped with a state-of-the-art engine and exhaust system. These systems are seamlessly integrated into your vehicle and managed by the Powertrain Control Module (PCM). The PCM manages engine combustion to allow the exhaust system’s catalyst to trap and burn Particulate Matter (PM) pollutants, with no input or interaction on your part.

WARNING!

A hot exhaust system can start a fire if you park over materials that can burn. Such materials might be grass or leaves coming into contact with your exhaust system. Do not park or operate your vehicle in areas where your exhaust system can contact anything that can burn.

Your vehicle has the ability to alert you to addi- tional maintenance required on your vehicle or engine. The following messages may display in your instrument cluster display:

Perform Service — Your vehicle will require emissions maintenance at a set interval. To help remind you when this maintenance is due, the instrument cluster display will display “Perform Service”. When the “Perform Service” message is displayed in the instrument cluster display it is necessary to have the emissions maintenance performed. Emissions maintenance may include replacing the Closed Crankcase Ventilation (CCV) filter element. The proce- dure for clearing and resetting the "Perform Service" indicator message is located in the appropriate Service Information.

 

Exhaust System — Regeneration Required Now — "Exhaust Filter XX% Full Safely Drive at Highway Speeds to Remedy" will be displayed in the instrument cluster display if the exhaust particulate filter reaches 80% of its maximum storage capacity. Under conditions of exclusive short duration and low speed driving cycles, your Cummins diesel engine and exhaust after-treatment system may never reach the conditions required to remove the trapped Particulate Matter (PM). If this occurs, the “Exhaust Filter XX% Full Safely Drive at Highway Speeds to Remedy” message will be displayed in the instrument cluster display. If this message is displayed, you will hear one chime to assist in alerting you of this condition

By simply driving your vehicle at highway speeds for as little as 45 minutes, you can remedy the condition in the particulate filter system and allow your Cummins diesel engine and exhaust after-treatment system to remove the trapped Particulate Matter (PM) and restore the system to normal oper- ating condition.

 

Exhaust System — Regeneration In Process Exhaust Filter XX% Full — Indicates that the Diesel Particulate Filter (DPF) is self-cleaning. Maintain your current driving condition until regeneration is completed.
Exhaust System — Regeneration Completed

— This message indicates that the Diesel Particulate Filter (DPF) self-cleaning is completed. If this message is displayed, you will hear one chime to assist in alerting you of this condition.

Exhaust Service Required — See Dealer Now

— This message indicates regeneration has been disabled due to a system malfunction. At this point the engine Powertrain Control Module (PCM) will register a fault code, the instrument panel will display a MIL light.

CAUTION!

See an authorized dealer, as damage to the exhaust system could occur soon with continued operation.

Exhaust Filter Full — Power Reduced See Dealer — This message indicates the PCM has derated the engine to limit the likelihood of permanent damage to the after-treatment system. If this condition is not corrected and a dealer service is not performed, extensive exhaust after-treatment damage can occur. To correct this condition it will be necessary to have your vehicle serviced by your local authorized dealer.

Failing to follow the oil change indicator, changing your oil and resetting the oil change indicator by 0 miles remaining will prevent the diesel exhaust filter from performing it's cleaning routine. This will shortly result in a Malfunction Indicator Light (MIL) and reduced engine power. Only an authorized dealer will be able to correct this condition.

CAUTION!

See an authorized dealer, as damage to the exhaust system could occur soon with continued operation.

The vehicle will display messages when a derate (engine power reduction) is activated to protect the engine during start up in cold ambient temperatures.

Engine Power Reduced During Warmup — This message will display during start up when the ambient temperature is between 10°F (-12°C) and -10°F (-23°C).
Engine Power Reduced Up To 30 Sec (Seconds) During Warmup — This message will display during start up when the ambient temperature is between -10°F (-23°C) and

-25°F (-32°C).

Engine Power Reduced Up To 2 Min (Minutes) During Warmup — This message will display during start up when the ambient temperature is -25°F (-32°C) and below.

Your vehicle is equipped with an engine warm up protection feature that may limit engine performance after cold starting at low ambient temperatures. The length of time engine speed is limited is dependent upon engine coolant temperature. Engine speed may be briefly limited to 1000 RPM after starting with coolant temperature below

 

freezing conditions, and may be limited to 1000 RPM for up to approximately 2 minutes under more severe cold conditions.

Coolant Low — This telltale will turn on to indi- cate the vehicle coolant level is low. Refer to “Dealer Service” in “Servicing And Mainte- nance” for more information.

There are four different messages which are displayed if the vehicle detects that the DEF system has been filled with a fluid other than DEF, has experienced component failures, or when tampering has been detected. The vehicle may be limited to a maximum speed of 5 MPH (8 km/H) if the DEF system is not serviced within less than 200 miles (322 km) of the fault being detected.

When the DEF system needs to be serviced the following warnings will display:

DEF Low Refill Soon — This message will display when the low level is reached, during vehicle start up, and with increased frequency during vehicle operation. It will be accompanied by a single chime. Approxi- mately 5 gallons (19 Liters) of DEF is required to refill the tank when this message is initially

displayed. on pickup applications, and approximately 7 gallons (26 Liters) are required on chassis-cab applications.

Speed Limited to 5 MPH in XXX mi Refill DEF

— This message will continuously display if the “DEF Low Refill Soon” message is ignored, and the frequency of occurrence of the chime will increase unless up to 2 gallons (7.5 Liters) of DEF is added to the tank.

5 MPH Max Speed on Restart, Long Idle or Refuel Refill DEF — This message will contin- uously display when the counter reaches zero, and will be accompanied by a periodic chime.

The vehicle will only be capable of a maximum speed of 5 MPH upon the first of the following conditions to occur:

If the vehicle is shutoff and restarted.
If the vehicle is idled for an extended period of time, approximately one hour or greater.
If the system detects that the level of fuel in the tank has increased.

 

Add a minimum of 2 gallons (7.5 Liters) of DEF to the tank in order to avoid vehicle operation at a maximum speed of 5 MPH (8 km/H).

A minimum of 2 gallons (7.5 Liters) may be required to restore normal vehicle operation. Although the vehicle will start normally and can be placed in gear after this message has been initially displayed, extreme caution should be utilized since the vehicle will only be capable of maneuvering at a maximum speed of 5 MPH (8 km/H).

There are five different messages which are displayed if the vehicle detects that the DEF system has been filled with a fluid other than DEF, has experienced component failures, or when tampering has been detected. The vehicle may be limited to a maximum speed of 5 MPH (8 km/H) if the DEF system is not serviced within less than 200 miles (322 km) of the fault being detected.

When the DEF system needs to be serviced the following warnings will display:

 

Service DEF System See Dealer — This message will display when the fault is initially detected, each time the vehicle is started, and periodically during driving. The message will be accompanied by a single chime. We recommend you drive to your nearest autho- rized dealer and have your vehicle serviced

as soon as possible. 3

5 MPH Max Speed in 150 mi Service DEF System See Dealer — This message will display if the DEF system has not been serviced after the “Service DEF System – See Dealer” message is displayed. This message will continuously display until the mileage counter reaches zero, and will be accompa- nied by a periodic chime. The message will continue to countdown until it reaches zero unless the vehicle is serviced. We recom- mend you drive to your nearest authorized dealer and have your vehicle serviced imme- diately.

Under some circumstances this mileage counter may start with a value of less than 150 miles (241 km). For example, if recurring faults are detected in a time interval of less than 40 hours, the counter may restart at the

value where it stopped when a previous fault was temporarily remedied, or at a minimum of 50 miles (80 km).

5 MPH Max Speed on Restart, Long Idle or Refuel Service DEF See Dealer — This message will continuously display when the mileage counter reaches zero, and will be accompanied by a periodic chime.

The vehicle will only be capable of a maximum speed of 5 MPH upon the first of the following conditions to occur:

If the vehicle is shutoff and restarted.
If the vehicle is idled for an extended period of time, approximately one hour or greater.
If the system detects that the level of fuel in the tank has increased.
5 MPH Max Speed Service DEF System See Dealer — This message will continuously display, and will be accompanied by a peri- odic chime. Although the vehicle can be started and placed in gear, the vehicle will only operate at a maximum speed of 5 MPH. Your vehicle will require towing, see an authorized dealer for service.

 

When this message is displayed, the engine can still be started. However, the vehicle will only operate at a maximum speed of 5 MPH.

Incorrect DEF Detected See Dealer — This message will display when the fault is initially detected, each time the vehicle is started, and periodically during driving. The message will be accompanied by a single chime. We recommend you drive to your nearest autho- rized dealer and have your vehicle serviced as soon as possible.

Your vehicle is equipped with an advanced Ram Active Air system that provides enhanced performance, especially when towing under demanding hot or high altitude conditions. If the instrument cluster display displays the message “Active Airbox Service Required See Dealer”, vehicle performance may be reduced until service is performed by an authorized RAM dealer.

This vehicle is equipped with an Intelligent Battery Sensor (IBS) to perform additional moni- toring of the electrical system and status of the vehicle battery.

In cases when the IBS detects charging system failure, or the vehicle battery conditions are deteriorating, electrical load reduction actions will take place to extend the driving time and distance of the vehicle. This is done by reducing power to or turning off non-essential electrical loads.

Load reduction is only active when the engine is running. It will display a message if there is a risk of battery depletion to the point where the vehicle may stall due to lack of electrical supply, or will not restart after the current drive cycle.

When load reduction is activated, the message “Battery Saver On Some Systems May Have Reduced Power” will appear in the instrument cluster.

These messages indicate the vehicle battery has a low state of charge and continues to lose electrical charge at a rate that the charging system cannot sustain.

The charging system is independent from load reduction. The charging system performs a diagnostic on the charging system continuously.
If the Battery Charge Warning Light is on it may indicate a problem with the charging system. Refer to “Warning Lights And Messages” in “Getting To Know Your Instru- ment Panel” for further information.

The electrical loads that may be switched off (if equipped), and vehicle functions which can be affected by load reduction:

Heated Seats/Vented Seats/Heated Wheel
Rear Defroster And Heated Mirrors
HVAC System
115 Volts AC Power Inverter System
Audio and Telematics System

 

Loss of the battery charge may indicate one or more of the following conditions:

The charging system cannot deliver enough electrical power to the vehicle system because the electrical loads are larger than the capability of charging system. The charging system is still functioning properly.
Turning on all possible vehicle electrical loads (e.g. HVAC to max settings, exterior and interior lights, overloaded power outlets

+12 Volts, 115 Volts AC, USB ports) during certain driving conditions (city driving, towing, frequent stopping).

Installing options like additional lights, upfitter electrical accessories, audio systems, alarms and similar devices.
Unusual driving cycles (short trips separated by long parking periods).
The vehicle was parked for an extended period of time (weeks, months).
The battery was recently replaced and was not charged completely.

 

The battery was discharged by an electrical load left on when the vehicle was parked.
The battery was used for an extended period with the engine not running to supply radio, lights, chargers, +12 Volts portable appli- ances like vacuum cleaners, game consoles

and similar devices. 3

During a trip:

Reduce power to unnecessary loads if possible:
Turn off redundant lights (interior or exte- rior).
Check what may be plugged in to power outlets +12 Volts, 115 Volts AC, USB ports.
Check HVAC settings (blower, tempera- ture).
Check the audio settings (volume).

After a trip:

Check if any aftermarket equipment was installed (additional lights, upfitter electrical accessories, audio systems, alarms) and review specifications if any (load and Ignition Off Draw currents).
Evaluate the latest driving cycles (distance, driving time and parking time).
The vehicle should have service performed if the message is still present during consecu- tive trips and the evaluation of the vehicle and driving pattern did not help to identify the cause.

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