Depending on the vehicles trim level, the over- head console may vary.
Assist And SOS Buttons
1 — ASSIST Button 2 — SOS Button
Assist And SOS Buttons
1 — ASSIST Button 2 — SOS Button
If equipped, the overhead console contains an ASSIST and a SOS button.
WARNING!
ALWAYS obey traffic laws and pay attention to the road. ALWAYS drive safely with your hands on the steering wheel. You have full responsibility and assume all risks related to the use of the features and applications in this vehicle. Only use the features and applications when it is safe to do so. Failure to do so may result in an accident involving serious injury or death.
Your vehicle may be transmitting data as authorized by the subscriber.
The SOS and ASSIST buttons will only func- tion if you are connected to an operable LTE (voice/data) or 4G (data) network. Other Uconnect services will only be operable if your SiriusXM Guardian™ service is active and you are connected to an operable LTE (voice/data) or 4G (data) network.
The ASSIST Button is used to automatically connect you to any one of the following support centers:
Roadside Assistance – If you get a flat tire, or need a tow, just push the ASSIST button and you’ll be connected to someone who can help. Roadside Assistance will know what vehicle you’re driving and its location. Addi- tional fees may apply for roadside assis- tance.
SiriusXM Guardian™ Customer Care –
Invehicle support for SiriusXM Guardian™.
Vehicle Customer Care – Total support for all other vehicle issues.
Push the SOS Call button on the overhead console.
In case the SOS Call button is pushed in error, there will be a 10 second delay before the SOS Call system initiates a call to a SOS operator. To cancel the SOS Call connection, push the SOS call button on the overhead console or press
the cancellation button on the Device Screen. Termination of the SOS Call will turn off the green LED light on the overhead console.
The LED light located between the ASSIST and SOS buttons on the overhead console will turn green once a connection to a SOS operator has been made.
Once a connection between the vehicle and a SOS operator is made, the SOS Call system may transmit the following important vehicle information to a SOS operator:
Indication that the occupant placed a SOS Call.
The vehicle brand.
The last known GPS coordinates of the vehicle.
You should be able to speak with the SOS operator through the vehicle audio system to determine if additional help is needed.
SOS operator until the SOS operator termi- nates the connection.
The SOS operator may attempt to contact appropriate emergency responders and provide them with important vehicle infor- mation and GPS coordinates.
Your vehicle may be transmitting data as authorized by the subscriber.
Once a connection is made between the vehicle’s SOS Call system and the SOS oper- ator, the SOS operator may be able to open a voice connection with the vehicle to deter- mine if additional help is needed. Once the SOS operator opens a voice connection with the vehicle’s SOS Call system, the operator should be able to speak with you or other vehicle occupants and hear sounds occurring in the vehicle. The vehicle’s SOS Call system will attempt to remain connected with the
Vehicles sold in Mexico DO NOT have SOS Call system capabilities.
SOS or other emergency line operators in Mexico may not answer or respond to SOS system calls.
If the SOS Call system detects a malfunction, any of the following may occur at the time the malfunction is detected, and at the beginning of each ignition cycle:
The overhead console light located between the ASSIST and SOS buttons will continuously be illuminated red.
The Device Screen will display the following message: “Vehicle device requires service. Please contact your dealer.”
An In-Vehicle Audio message will state “Vehicle device requires service. Please contact your dealer.”
WARNING!
Ignoring the overhead console light could mean you will not have SOS Call services. If the overhead console light is illuminated, have an authorized dealer service the SOS Call system immediately.
The Occupant Restraint Control module turns on the air bag Warning Light on the instrument panel if a malfunction in any part of the system is detected. If the Air Bag Warning Light is illuminated, have an authorized dealer service the Occupant Restraint Control system immediately.
Even if the SOS Call system is fully functional, factors beyond FCA US LLC’s control may prevent or stop the SOS Call system operation. These include, but are not limited to, the following factors:
Delayed accessories mode is active.
The ignition is in the OFF position.
The vehicle’s electrical systems are not intact.
The SOS Call system software and/or hard- ware are damaged during a crash.
The vehicle battery loses power or becomes disconnected during a vehicle crash.
LTE (voice/data) or 4G (data) network and/or Global Positioning Satellite signals are unavailable or obstructed.
Equipment malfunction at the SOS operator facility.
Operator error by the SOS operator.
LTE (voice/data) or 4G (data) network congestion.
Weather.
Buildings, structures, geographic terrain, or tunnels.
WARNING!
ALWAYS obey traffic laws and pay attention to the road. ALWAYS drive safely with your hands on the steering wheel. You have full responsibility and assume all risks related to the use of the features and applications in this vehicle. Only use the features and applications when it is safe to do so. Failure to do so may result in an accident involving serious injury or death.
Your vehicle may be transmitting data as authorized by the subscriber.
Never place anything on or near the vehicle’s LTE (voice/data) or 4G (data) and GPS antennas. You could prevent LTE (voice/ data) or 4G (data) and GPS signal reception, which can prevent your vehicle from placing an emergency call. An operable LTE (voice/ data) or 4G (data) network connection and a GPS signal is required for the SOS Call system to function properly.
General Information
The following regulatory statement applies to all Radio Frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and with Innovation, Science and Economic Development Canada license-exempt RSS standard(s). Operation is subject to the following two conditions:
This device may not cause harmful interfer- ence, and This device must accept any interference received, including interference that may cause undesired operation.
Le présent appareil est conforme aux CNR d`Innovation, Science and Economic Develop- ment applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes:
l'appareil ne doit pas produire de brouil- lage, etl'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en comprom- ettre le fonctionnement.
