REPORTING SAFETY DEFECTS
In The 50 United States And Washington, D.C.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, an authorized dealer or FCA US LLC.
To contact NHTSA, you may call the Vehicle Safety Hotline toll free at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov; or write to: Administrator, NHTSA, 1200 New Jersey Avenue, SE., West Building, Washington, D.C. 20590. You can also obtain other informa- tion about motor vehicle safety from http:// www.safercar.gov.
In Canada
If you believe that your vehicle has a safety defect, you should contact the Customer Service Department imme- diately. Canadian customers who wish to report a safety defect to the Canadian government should contact Trans- port Canada, Motor Vehicle Defect Investigations and Recalls at 1-800-333-0510 or go to http://www.tc.gc.ca/ roadsafety/.
Download Manual