The air suspension fails and the front end goes down and its a very rough ride .with in 28000 k miles it has gone back to repair three times for this problem. called ram help center they wont take the vehicle back or do recall .big safety problem. *ln*jb
Unpredictable vibrations at various highway speeds. sometimes annoying other times more severe. this condition also existed on my previous 2017 ram 1500 that i just traded in. this is the second ram 1500 that has had the exact same symptoms. i just bought this truck brand new 10/05/19. dealers cannot solve, and fca customer care is useless. i suspect this is a know issue with ram. the standard canned answer is it is the tires.
Air suspension goes out hard to drive when air suspension goes out not driving it sits low and on numb stops driving with no suspension is a law suit waiting to happen
Truck started on fire due to electrical problem (block heater failure or other electrical) *dt*jb
Tl* the contact owns a 2018 ram 1500. while driving various speeds, the air suspension failed and the "service air suspension" warning indicator illuminated. the air suspension was repaired three times by larry h. miller colorado chrysler jeep (350 s havana st, aurora, co 80012, (720) 262-2215), but the failure continued. the vehicle had not been repaired for a fourth time. the diagnostic information was not provided. the manufacturer was notified. the failure mileage was 7,000.
Air suspension fails when cold. vehicle was stationary. very common problem. vehicle is not driveable when this occurs.
Takata recall
At 5 months 3600 miles of ownership the 4 corner air suspension went out. this also caused me to loss my electric stability control of the vehicle. while driving down the highway and switching lanes (before i know of the issue) the truck became very loose. i was driving at the speed limit and just the act of changing the lanes caused the rear end to sway a bit. i feel if this had happened to a less experienced driver they could have overreacted and caused an accident. a 16 year old would have reacted a lot different than myself a 40 year with driving experience in many different situations. the suspension going out in these vehicles is a known problem and needs to be taken care of. dodge should own up to it. bottom line, the 4 corner air suspension will cause serious injury or death to someone driving at highway speed when it goes out. i feel they are been enough issue with them that the air suspension should be discontinued and option giving to go back to standard suspension or warranty them for the life of the vehicle.
We bought the vehicle brand new at bill luke in phoenix arizona, after getting the vehicle home we noticed the underneath of the vehicle is rusted and the paint is flaking off. we meet with the district manager of chrysler and she stated rust is normal on brand new vehicle, they took off a couple of parts, cleaned them up and painted, we asked about all the other parts, engine block, suspension parts, oil pan, outer wheel bearing covers and they let us know they are not going to do anything. the dealership body shop, used touch up paint on the areas the paint was flaking off and that came right off and more paint is flaking off and chrysler is not going to do anything about that either.
Sometimes, when i make a left or right turn or hit a bump in the road, or a pothole, there is a "thud" sound in the front of the truck. the sound is like metal against metal. i've talked to the dealership and they didn't hear it when they took it for a test drive.