We have classified the 1 complaints from 2017 RAM 1500 about STRUCTURE into the following categories.
Tailgate keeps opening while driving
Tl* the contact owns a 2017 ram 1500. the contact stated that upon attempting to open the rear tailgate door, the door failed to unlatch. the contact then stated that when she was reversing out of a parking lot, the back up camera was pointed at the ground. upon further inspection, the contact became aware that the tailgate door opened independently without warning. the contact stated that the failure was intermittent. the contact called fox negaunee chrysler dodge jeep ram 701 us-41, negaunee, mi 49866 and made an appointment to have the vehicle serviced. the manufacturer was not notified of the failure. the vehicle was not repaired. the failure mileage was unknown.
U53 occupant restraint control module & u74 2015 - 2017 tailgate latch. for the u74, i have been attempting for over a year now to get fixed, and the local dealers do not assist stating parts not available. the larger concern is the new u53 seat belt safety issue. i have tried through multiple local dealers in san antonio tx, and chrysler corp to get assistance, and i am being met with no help. i am highly concerned at the safety issues and the mfr is not helping. one dealer even stated my vin didn't have the recall when i have a vehicle report email, sent monthly from mfr, that reflects the recall.
On a 2 lane rural road our front hit the side of another vehicle that pulled out in front of us. the airbags did not deploy. my speed was between 30-40 mph at point of impact.
I was involved in a wreck back on feb 20th of 2019.that impacted the lower rear c-post of my truck. just last week as the body shop was beginning preparations to replace the complete side of my 2017 ram 1500. when they cut off the a/b-posts they noticed the truck had surface rust in the inner structure of both. rust that should not be in there. the c-post and rocker panels were coated on the inside but not the other two. i have taken pictures although they are not as good as actually looking at the issue in person. they are replacing that but makes me concerned about other rams and honestly the other side of my truck. a lot of things can rust on a truck and you would still be considered safe. the a/b-post is not on that list in my opinion.
Tried to get recalls repaired told no loaner dont drive truck...no way to go to work
I was rear ended on nov 3rd 2018. the collision center where my xar is being fixed has put the order in for a brand new box assembly directly from dodge amd its been almost two months and there is no part available. i have been incurring cost for rentals as my truck is still in the shop with no end in sight.
Swerved to avoid deer in road. hit a tree head on at approx 50mph. airbags never deployed. car reported airbag fault on display immediately after accident. sheriff and ems both felt airbags should have deployed. *dt *jb *dt *jb
Tl* the contact owns a 2017 ram 1500. the contact stated that the tailgate failed to stay up and kept coming down without warning. the dealer (riverland chrysler dodge jeep ram, 601 belle terre blvd, laplace, la 70068, (985) 466-1068) was notified before a warranty campaign was provided. the dealer replaced the tailgate actuator. the vehicle was repaired. the manufacturer was notified of the failure. the failure mileage was not available.
Takata recall on my truck, the tailgate will randomly open when driving down the road. i have had my lawn mower fly out into the road on the interstate due to this issue. this is a huge safety issue. i have done my research and i see there are a lot of other people who are having this issue. i have emailed ram and mopar with no response. they want $350 to fix this at the dealership. my truck is a 2017 i should not have to pay to replace a part that is a safety issue. this should be a recalled issue. anything you could do to help would be greatly appreciated.
The tailgate on my ram has opened twice while vehicle was in motion. once while i was pulling a small trailer. the tailgate fell open hitting the trailer jack causing damage to the tailgate. this is a lease vehicle and i will be held responsible for that damage. both times i was parked and had just started to leave.
The tailgate latch fails and tailgate falls down in the open position. very unsafe if bed is loaded. also could get damaged if hauling a trailer or camper. this happens after the automatic door lock engages after 5 to 15 mph. this happens daily while in motion.
The tailgate will open at random intervals (4 times in the past 2 weeks) while the vehicle is in motion. the source of the issue is the lock actuator on the tailgate handle.
Bought a brand new ram 1500 crew cab sport night especial edition. at 3,332 miles the entire truck was repainted due to rust coming through the paint and paint defect bubbles under paint and dirt , front bumper plate bracket fix due to holes been drilled to big, and front passanger side light was aliagned with the body since there was a gap and not installed correctly. i tooked my truck back to the dealer to paint 6 bolts that weren't painted and to replace the driver side( mopar chrysler ram ) step bar due to getting rusted . this happened at 5,894 miles . now at 6,700 miles i will be taking my truck back to the dealer due to rust showing on bolts and rear bumper.
My tailgate on my pick-up falls open randomly. supposedly the lock mechanism has a tab that is prone to break off when the tailgate locks automatically with the door locks. this causes the mechanism to engage to open and the tailgate falls open randomly. this could be catastrophic if i am hauling something on the highway and the tailgate flies open spilling the load on the highway. should be a recall for safety.
When under acceleration in any gear, from 2000 to 2500 rpm there is a buzzy feeling vibration in the floor, gas pedal and steering wheel. taken vehicle to 2 separate dealers who claim "normal characteristic", however this issue did not start occuring until the vehicle had about 1000 miles on it.
Tl* the contact owns a 2017 ram 1500. the contact stated that the tailgate warning indicator illuminated. the vehicle was serviced at charlie's dodge chrysler jeep ram (725 illinois ave, maumee, oh 43537, (419) 893-0241). the vehicle was repaired per nhtsa campaign number: 18v486000 (structure, latches/locks/linkages), but the remedy failed to repair the vehicle. the contact mentioned that the tailgate warning indicator illuminated after the recall repair. the manufacturer was notified of the failure. the failure mileage was 19,572.
On october 17 2017 , i purchased the vechile above brand new . later on that week i discovered that there is visible rust on the body of the truck and several rust bubbles popping out from the paint . this is the second brand new vechile ram 1500 i had buyed that been sold to me with paint and rust issues . a third vechile i ordered was delivered to me with head light problems
Tailgate falls open while driving, unsecured load could fall out
I bought a new 2017 ram truck.the top of the truck is made of very cheap metal it dents very easy does not take to much at all to dent the truck. a few days after getting my new truck it had a dent the size of a basket ball.the dealer sent it to a dent less paint repair shop.after they fixed it you could still tell where the dent was if the lighting was right.if parked out in the sun light it look fine.parked under my car port you could tell that there use to be a dent in that spot. ram is using very cheap metal to make the new ram trucks.my friends thinks this happened after they ran the truck through there car wash before i left the dealer ship with my new truck.he said maybe the air they use to dry the truck off may have put the dent there.but i am not sure where the dent came from.i fill really unsafe in my new ram truck because if the truck was in a rollover it would crush us. it would crush like a tin can. i give the truck 1 out of 10 stars 1 star i fill like ever person that has bought this truck has been ripped off.these trucks are way over priced for what you get in return for your money. i would like to have a full refund of my money for this new 2017 unsafe ram that dents when you just touch it a little. the metal on top of the cap is also very flimsy you can put your hand on top of the cap and put very little pressure and it moves. the top of the truck should have no flex to the top of the truck at all it should be solid metal on top of the truck. i think the finders needs to be a little thicker metal and also the rest of the truck should be made a way better metal should be used for the whole truck.they want you to pay lots of money for some thing that is made really cheap.i will send a picture of the truck before it was fixed by paint repair.
Satellite reception keeps cutting out and radio frequently cuts out while driving.
Tl* the contact owns a 2017 ram 1500. the contact stated that rear seats were drenched with water, which caused a foul odor inside the vehicle. the vehicle was taken to multiple unknown independent mechanics where the contact was informed that the seal on the third brake light was fractured and needed to be replaced. the failure caused water to enter the vehicle. after the vehicle was repaired, the "rear brake light out" and "key fob left the vehicle" warning messages illuminated. the vehicle was taken to another independent mechanic where the contact was informed that the third brake light was inoperable. the vehicle was not repaired. the manufacturer was not made aware of the failures. the failure mileage was 26,320.
On october of 2016 i purchased a 2016 ram 1500 and a month later my truck was repurchased back by chrysler because of several paint damaged including rust .on december of 2016 i tooked possession of my replacement vechile . as soon as i got home with my truck i had problems with it . the driving lights were fogged up pretty bad with a lot of condensation in it . i contacted chrysler and they immediately ordered the lights and iam waiting to make an appointment to get the new lights put on the truck . furthermore , i also called ram customer assistant about the shifting noise my truck made when i turned on . when i turn off my truck and later on i go to turn my truck on when i put the key on the ignition and moved the key into acc position the rotary shifter make a sound like the vechile go into parking from drive . i called customer assistant and i was told that the same day i take it to the dealer to get the lights replaced have the dealer take a look at it . i asked if that was normal for my truck to sound like it was never on parking and i left it on drive and all i was told to have the dealer take a look at it . this vechile is a 2017 and a replacement to my 2026 that was repurchased because rust and paint damaged. *tr