Tl* the contact owns a 2017 ram 1500. the contact stated that upon attempting to open the rear tailgate door, the door failed to unlatch. the contact then stated that when she was reversing out of a parking lot, the back up camera was pointed at the ground. upon further inspection, the contact became aware that the tailgate door opened independently without warning. the contact stated that the failure was intermittent. the contact called fox negaunee chrysler dodge jeep ram 701 us-41, negaunee, mi 49866 and made an appointment to have the vehicle serviced. the manufacturer was not notified of the failure. the vehicle was not repaired. the failure mileage was unknown.
Truck still under warenty has less than 13,000 miles. 7 different times car won't start. have had to get it towed to dealership 3-4 times. each time it's repaired a different electrical computer code is stated as the problem. this has happened in parking lots, our driveway and at a light (car would not go)! very dangerous . started to happen 3 months after we bought the truck. happens every 30-60 days.
Door locks - video recorded problem sent to dealer - a few months ago dealer could not replicate the problem doors not unlocking or locking with fob or door switches. since then occurred numerous times, but did not want another fruitless trip to the dealer. on and off now the doors will not unlock with fob or hand door sensor. after a few minutes the door will unlock allowing access.
Have had multiple electrical issues regarding interior and exterior lights since purchasing new. taken to dealer unable to replicate the issue's, had recall fixed for shifter knob. additional issues with the keyless remote not locking or unlocking all the doors or latches. newest electrical issue is a short in the rambox wiring causing a fire while traveling down the road. completely burned and destroyed wiring in rear of rambox burned through the plastic and warped the box door.
As soon as i hit over 36,000 miles, i been having trouble with door locks. some doors lock and unlock. sometimes they all work fine. it is very random. using the key fob and power lock button in car is working randomly. i have read online this has been an issue for many years.
Multiple episodes of vehicle codes disabling truck, all related to 'service electronic throttle control' message. this has caused loss off power with vehicle stalling on mountain highway, major safety issue. other times vehicle has scary delay in throttle response causing nerve wracking moments trying to merge or operate vehicle safely. vehicle purchased new, problems began with only 1500 miles on vehicle. four times to dealer for service hasn't resolved issue.
I have replaced the batteries in both key sets. when you hit the button to unlock the doors only the driver door unlocks. you now have to have a key in the ignition before the other doors will unlocked including the tailgate.
Vehicle will start and rev up high and then immediately shutdown or will be driving and vehicle will shut down and lock everything up causing vehicle to slide. the vehicle was sent back to dealership to have the problem fixed but is still doing the same thing.
Takata recall. in the winter months there are a host of electrical problems. at times, the radio will not tutn off after i shut off the vehicle. the only fix was yo disconnect the battery. the backup camera goes completely green also. the air suspension fails several times per week during the winter months as well. i have it parked outside all the time.
Dodge ram electronic gear shifter. the vehicle was parked and the engine was left running on a city street. our driver got off the vehicle to close the garage door. on return to the vehicle the vehicle was rolling back. the door was left open when getting off vehicle to close the garage. the door hit the first car on its way rolling back and bent the door all the way to the other side. the vehicle then rolled back and hit the last vehicle. this just happened 11/12/18 the owner of the vehicle didn't want to involve the police since the neighbor knew where driver lived
Tl* the contact owns a 2017 ram 1500. while driving between 35-75 mph, "service shifter" appeared on the instrument panel and all of the warning indicators illuminated. in addition, the trailer hitch and electrical system failed. the vehicle was towed to lithia dodge ram (301 n. earl rudder fwy, bryan tx 77802) where it was diagnosed that one of the electrical sensors got wet underneath the vehicle. the vehicle was repaired and a new sensor was installed; however, the failure later recurred. the vehicle was repaired four times for the same failure. the manufacturer was not made aware of the failures. the failure mileage was 21,000. *bf *as
#1. with 21k mi. the service airbag system came on.it it stayed on for 5-7 sec and went off. it was intermittent at first but now it has been doing the same 2 or 3 times per minute. #2 the tailgate latch malfunctions at times and the tailgate falls by itself. it has done this while driving and sitting stationary after locking it with the key fob. #3 both front windows are equipped with an auto up feature. this feature has come and home in both front windows. at the time it works but it happens irregularly. #4 the transmission doesn't shift well after coasting as in on the highway. it almost seems to bog down and i have to put some weight on the accelerator to get it to respond. no codes have been thrown for the transmission so far. #5 the knob on the far left drivers vent fell off.
Truck with 3.0l diesel engine. vehicle has twice (during first 6,000 miles) shown error message "service electronic throttle control" and truck has been disabled. first time was driving on mountain highway with heavy commute traffic when truck could not maintain any speed and struggled get truck safely off road. with multiple occurences with brand new vehicle it is a safety issue.
Tl* the contact owns a 2017 ram 1500. the contact stated that on multiple occasions while driving the vehicle would suddenly shut off without warning. the vehicle could be restarted after removing the ignition key and re-inserting it. the vehicle was taken to the local dealer thompson dodge (2158 washington rd. thomson, ga) who was unable to duplicate the failure. the vehicle was not repaired. the manufacturer was also notified of the failure. the failure mileage was 30,000.
Sometimes the truck won't recognize the key fobs. truck instrument panel will continue to display key fob has left the vechile and the chime continue to sound even tho i have the key fob in my possession. i can put the vechile in gear and drive but instrument panel will continue to display key fob has left the vechile and the chime won't stop sounding. (i have videos and pictures of this issue) . also when i used the speed control at a steady speed and than use the cruise control to reduce the speed when i come to a complete stop and press the gas pedal again the transmission shift differently. the transmission delay shifting engagement . (there was a recall on my vechile for the cruise control and at the moment my truck is in the dealer getting the recall done , transmission shifting problem looked at and getting the key fob electrical problem fix. dealer tech is trying to fix the problem . a request was made to corporate engineers for assistants fixing the problem. dealer and engineers are working together trying to figured the key fob problem.vechicle mileage approximately 11400.
Tl* the contact owns a 2017 ram 1500. the contact stated that the recall notice for nhtsa campaign number: 18v332000 (electrical system, vehicle speed control) was received in june of 2018. the local dealer (larry h. miller chrysler jeep dodge ram boise, 222 auto dr., boise, id) informed the contact that the parts needed to repair the recall were not available. the manufacturer was not notified. the contact had not experienced a failure. parts distribution disconnect.
While driving the radio (u connect) keeps shutting off and losing signal
Tl* the contact owns a 2017 ram 1500. while driving the vehicle, the contact was made aware that the headlights and rear passenger side tail lights failed to illuminate. the vehicle was taken to elmwood chrysler dodge jeep ram (located at 625 taunton ave, east providence, ri 02914, (410) 438-0400) where it was diagnosed that the bolts of the rear and front passenger side headlight needed to be replaced. the vehicle was repaired; however, the failure recurred numerous times. the vehicle was taken back numerous times to the same dealer. in addition, the contact stated that the vehicle stalled without warning. the contact coasted the vehicle to the side of the road and had it towed to priority chrysler dodge jeep ram of salisbury (located at 158 elm st, salisbury, ma 01952, (978) 961-3300) where it was diagnosed that the battery failed and needed to be replaced. the vehicle was repaired. the manufacturer was notified of the failure and provided case number: 57196259. the approximate failure mileage was 14,900.
2017 ram 1500 - vehicle's electronic controlled locking tailgate fails to secure when vehicle is put in motion allowing tailgate to fall open while vehicle is in motion. vehicle was purchased with 14k miles and currently has 23k miles. tailgate has fallen on 9 occasions in the 6 months/9k miles i have owned the vehicle. also potential to occur while vehicle is parked. fiat-chrysler was contacted on 24 january 2018 and affirmed they have no technical service bulletins (tsbs) or recalls on this issue to date. however, internet research revealed "numerous" complaints in forums and videos on this occurring on 2013 - 2017 models. some complainants indicate dealerships not aware or unable to deduce cause. further internet research indicates a faulty tailgate actuator assembly, (a metal tab on assembly which serves as a lever-stop which allows tailgate to secure is breaking off of assembly plate and preventing full engagement of the locking mechanism between tailgate and bed). some complaints reviewed online indicate dealers replaced locking tailgate actuator assembly (in applicable cases, under mfr warranty) and the matter was resolved. problem creates potential for losing cargo while in motion, falling tailgate striking a person, causing structural damage, or, being such a volatile occurrence due to weight of tailgate, alarming an unsuspecting driver diverting attention, causing panic and possible accident. fiat-chrysler customer service rep recommended on 25 january 2018, that i, as the customer, file a compliant with nhtsa.
Power steering motor failure while driving. steering wheel would lock while turning and in motion at city speeds - less than 45mph. highway speeds ~70 mph. total intermittent loss of vehicle control while in motion. engine would shut off momentarily, loss of all electrical systems, transmission would not shift, steering wheel would lock.
Vehicles reverse parking assist sensor failed creating a backing hazard. while backing almost hit someone. dealer stated sensors needed to be wiped clean. the parking assist front and back fail in freezing weather when moisture gets in them. they were totally clean and just use this as excuse. also key fob and keyless start failed. all failures were captured on video and dealer states unable to duplicate concern.
On 09/07/2017, i was backing up my vehicle in a tight spot at my condo parking garage. i pulled forward and shifted the electronic gear selector to "park" so i could get out of the vehicle and check the clearance. when i was half way out the vehicle it started backing up but fortunately i was able to jump back in without physical injury. the vehicle however sustained $2000 to $3000 estimated damage to the rear end when it slammed into a large water pipe in the garage. about a week later i was checking the shift selector to see if i could duplicate the problem. it would not duplicate the exact same problem but once when i tried to shift it to "park" it went into reverse" but would not move when you took your foot off the brake pedal even when i pressed the gas pedal. unfortunately i did not have my phone with me to video the incident. i have taken the vehicle to my local dealer and they said they they could find no "codes" or problems at this time. i am taking it into a body shop for repair next week and will know the exact damage and cost. i will also try to duplicate the problem again and i definitely will have video capability at that time.
Tl* the contact owns a 2017 ram 1500. the contact stated that the back up camera malfunctioned and the display was blurry. the vehicle was taken to several dealers, including thurston chrysler dodge jeep ram (707-468-8584, located at 4 thurston way, ukiah, ca 95482), but the technician was unable to determine the cause of the failure. the failure recurred. the vehicle was taken back to the dealer where the camera was replaced, but the failure recurred. the manufacturer was made aware of the failure and referred the contact to the dealer to file a "star report". the vehicle was not repaired. the failure mileage was approximately 5,200.
Bumper parking distance sensors read false distance issues when wet, shutting system off automatically, giving driver false sense of safe distance