Tl* the contact owns a 2012 ram 1500. when the vehicle was started, the contact heard an abnormal noise coming from the exhaust manifold. the vehicle was taken to lbj of louisburg (1188 us highway 401 south, louisburg, nc 27549, 919-752-3921) where the contact was informed that the bolts on the manifold were fractured and needed to be replaced. the vehicle was repaired. the manufacturer was made aware of the failure. the failure mileage was 100,017. the vin was not available.
Tl* the contact owns a 2012 dodge ram 1500. the contact received a notification for nhtsa campaign numbers: 14v635000 (engine and engine cooling, fuel system, diesel) and 13v527000 (steering) and stated that the parts needed were unavailable to repair the vehicle. the dealer was unable to inform when the parts would become available. the manufacturer was not notified of the issue. the contact had not experienced a failure. the vin was not available.
Tl* the contact owns a 2012 dodge ram 1500. the contact received notification of nhtsa campaign number: 14v635000 (engine and engine cooling, fuel system, diesel) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. updated 8/27/15*cn
Tl* the contact owns a 2012 dodge ram 1500. the contact received notification of nhtsa campaign number: 14v63500 (engine and engine cooling, fuel system, diesel); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the delay. the contact had not experienced a failure.
Tl* the contact owns a 2012 dodge ram 1500. the contact stated that while driving 15 mph and attempting a left turn, the throttle control warning lamp illuminated as the accelerator failed to engage. the contact mentioned that prior to the failure, the vehicle failed to start. the vehicle was taken to the dealer where t he technician was unable to diagnose the failure. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 14,565 and the current mileage was 28,113. the consumer stated the accelerator failure occurred at low speeds, while making left turns. the failure would last up to 15 seconds. the vehicle also accelerated on its own twice. on two separate occasions, the truck would not start. updated 03/11/14
2012 dodge ram with 4.7 litre engine. noticed a ground out vibration type noise at low speeds and at idle in gear at stop light there was a really noticeable vibration in steering wheel. found power steering pump to be loose and under further investigation found that there were no threads in mounting bolt hole at the 9:00 position and the lower bolt at the 6:00 position in the end of the cylinder head. therefore there was only one bolt holding on the power steering pump and it had loosened up and now the pump and line were vibrating. vehicle is being repaired at dealership by replacing the cylinder head. this vehicle should have never left the plant in this condition and definitely should not of left the dealership. this shows very poor quality control at both the plant and dealership new vehicle prep department. i do not believe this could be an isolated incident and further investigation of vehicles with this engine built at this time should be investigated. this truck was delivered to the dealership in mid november not sure of exact build date due to truck not being in my possession right now it is at the dealer for repair. *tr