Tl* the contact owns a 2018 nissan titan. the contact stated that the vehicle would not start. roadside assistance attempted to jumpstart the vehicle, but was unsuccessful. the vehicle was towed to henderson nissan (295 auto mall dr, henderson, nv 89014) where it was determined that all the electrical harnesses needed to be replaced due to rodent damage. the dealer kept the vehicle from june 2, 2019 until august 6, 2019. the contact also stated that there were multiple electrical failures with the vehicle. the contact received a recall notification for nhtsa campaign number: 19v495000 (electrical system). the manufacturer was notified of the failure. the vehicle was repaired. the approximate failure mileage was 16,916.
On date the truck was purchased, before we drove truck off lot, center console had update error message displayed (see images). nothing on center console would work, but vehicle would run fine. blind spot detection would not work. system would try to reboot itself for about an hour before system would come back online and everything would be normal, including blind spot detection. next day, i took truck to work and console went out again as i was driving. blind spot detection no longer worked again. took it to dealership. they confirmed it had the latest software update and determined head unit was bad and are replacing it now.