Surging while driving. the dealership picked up my murano on 10/4/19 and has been unable to find the solution to the problem. i am being told they can not duplicate the problem that i had on 10/3/19. this same problem occurred a few months ago and i was told the problem had been identified and repaired. yet, this time can't find a problem. also, the dealership service department can not find a record of this repair. i tried to tell the nissan service manager about a (tsb) ntb 18 041a dealing with the automatic braking system on the 2015-2019 nissan suv's and cars. he told me that was not the problem because there would be a code when the diagnostic was performed. my husband has cancer and i drive him to and from duke cancer center (160 miles round-trip). this problem occurred again and my murano keep surging and needless to say by the time i got him home he was so very nauseated. a trip that normally takes about one and half hours took four and half hours. i am horrified this problem will occur again and i refuse to keep driving and making my husband sick and nauseated again so we will be stranded on the side of the road waiting for someone to assist.
Warm day, driving with the sunroof open on the hwy in stop in go traffic. all of sudden hear this loud boom and the panoramic roof shatters. traffic was going about five to ten miles an hour so i know it wasn't a rock that hit it. plus my location was not under anything thing, no trees, no bypasses. dealership is saying a rock hit. geico is calling it comprehensive damage (higher deductible, instead of glass repair ($50 deductible)). i was able to continue driving, glass fell in the back seat.
My six-month old 2016 nissan murano platinum had spontaneous combustion of moon roof while driving on freeway in good weather. there were no cars around me and no overhead pass. there were no bumps in the road. i saw no rocks or anything coming toward the car. there was no previous damage. i heard a snap sound and a loud bang like a gunshot or bomb. it scared me. i didnt know what had happened until i was off the freeway and checked my car out. the dealer will not pay for it. they say it was a rock. there was no rock seen and no rock found in the hole on top of my car/moonroof. research online shows that many people all over the world are reporting this happening for nissan and other car makes. all the pictures and the stories reported are the same. i took pics. car makers are using cheaper, thinner glass for moon/sun roofs to keep decent mileage. the glass can be installed wrong, tempered wrong or is not fitted well causing it to have issues with pressure. i have noticed most of these reports indicate the occurrence while the car is traveling on a freeway where it would be higher speeds than in the city. please investigate. nissan of bakersfield needs to pay and stand by the customer in this concern of a defective product.
Nissan murano complaint, i purchased a 2016 nissan murano in may of 2016 and since i have owned it i have been having problems with the traction control system bogging down acceleration if i am coming off a curb cut or going over a pot hole or irregularities in the road. i live off a 55 mph road where i am required to get into the left lane to make a turn in about a 1/3rd of a mile after making a right on highway and the engine boggs down and will not accelerate after going over road irregularities putting me in constant danger every day leaving for work. the same problem has happened making a left turn across traffic if a pot hole is present and i have the same problem coming out of stores or shopping centers due to curb cuts. the car just will not accelerate and takes over 16 seconds to accelerate from 0-60 mph leaving me with many cars coming down on my back at 55 mph which is very scary and places me in danger almost every day. making lefts at large intersections can also be very scary, because i never know if i will be t-boned if there is irregularity in the intersection. the problem occurs from a dead stop with the engine hot or cold. i did a test drive with a nissan technician and he was able to see the problem first hand, but says that the car is supposed to do that due to the traction control system. we then turned the system off and the same problem happened again. this is a very scary defect that puts my life in danger almost every day. i have lived in the same development for 15 years and never had this problem with any other car that i owned, if this defect is inherent in this vehicle, the car should be recalled. nissan has pretty much washed their hands of the situation and i don't know where to turn. thank you