In 2014 nissan of north olmstead did a recall on our timing chain when they did the recall they did not replace the tensioners causing the chain to rub through the timing chain cover. there is also metal shards in our oil in the engine. the car would not start and was leaking oil very badly we took the car to conrad's in lakewood and that is what they told us and showed us with video. *ln *tr*jb consumer stated dealership refuse to fix.*jb
Takata recall to whom it may concern my 2011 nissan juke has been having some electrical problems when i purchased the vehicle it came with a remote start two weeks in the vehicle wouldn't start with the remote start whenever i pushed the remote start it would click and wouldn't come on. it also made the two car keys i had not work and the monitor screen wouldn't turn on. i replaced the batteries on the keys and also the car and eventually disconnected the remote start ast the problem still proceeded. after doing so it worked for a couple months fine except for a few glitches in the monitor now it's acting up again while i was driving it the screen went off while driving i turned the car off and the screen comes on again. then the car stops while i'm driving. i had a local mechanic check he said it was my timing chain in my engine i found an article on cars.com that said the repair is covered under recall. i'm still making payments on my vehicle and i have no warranty the repair is expensive about 2,000 to fix so i am without a car.
Tl* the contact owns a 2011 nissan juke. while driving at unknown speeds, there was an abnormal ticking noise coming from the vehicle. while at a stop light, the vehicle stalled. there were no warning indicators illuminated. the vehicle was towed to vaden nissan of hilton head (200 fording island rd, bluffton, sc 29910, (843) 836-6800) where it was diagnosed that the timing chain fractured. the vehicle was not repaired. the manufacturer was contacted and provided case number: 35378015. the manufacturer offered to pay sixty percent of the repair cost. the failure mileage was 106,000.
Tl* the contact owns a 2011 nissan juke. while driving approximately 60 mph, the vehicle suddenly shut off. after restarting the engine, a clicking noise was heard coming from the engine compartment. the vehicle was taken to georgesville nissan (1260 auto mall dr, columbus, oh) where it was diagnosed that the timing chain failed and needed to be replaced. the vehicle was not repaired. the contact was informed that the vehicle was previously repaired for the same failure in march of 2015 (at 49,000 miles). the manufacturer was not notified. the failure mileage was 89,540.
Tl* the contact owns a 2011 nissan juke. while driving, the vehicle idled roughly, stalled, and there was excessive oil consumption. the vehicle was taken to an independent mechanic who diagnosed that the engine timing was faulty. the vehicle was not repaired. north woods nissan (2039 susquehanna trail, hummels wharf, pa) and the manufacturer were notified, but no assistance was offered. the failure mileage was 130,000.
Tl* the contact owns a 2011 nissan juke. while driving, the timing belt fractured. the vehicle was towed to landers mclarty nissan of huntsville (6520 university dr nw, huntsville, al 35806, (256) 203-8191). the contact was informed that there was a recall for the timing belt, but the vehicle was not included. the dealer stated that the repair would cost $10,538. the manufacturer confirmed the contact's statement and stated that they could not assist. the failure mileage was 56,000.
I have a 2011 nissan juke. there was a timing chain recall on all 2011-2014 nissan jukes. i was not notified of any recalls. when my timing chain broke, i was told by henderson nissan in nevada that the valves were damaged because of the defective timing chain. a rep from nissan's corporate office told me that my vin number does not fall into the recall category for the defective timing chain so they did not want to pay for the $9,000 for a new engine. there is a class action lawsuit in california in regards to the timing chain.
Tl* the contact owns a 2011 nissan juke. while driving 70 mph, the vehicle decelerated. the driver attempted to coast the vehicle to the side of the road and it stalled without warning. in addition, the contact noticed a burning odor coming through the vents from the engine. the driver attempted to restart the vehicle while in traffic, but it failed to start. the vehicle was towed to melloy nissan (located at 7707 lomas blvd ne, albuquerque, nm 87110, (505) 545-6420), but was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 90,000.
Tl* the contact owns a 2011 nissan juke. the contact stated that the vehicle lost power and stalled without warning. the vehicle was towed to the contact's residence. the tow truck driver inspected the vehicle and indicated that the timing chain may be the cause of the failure. the vehicle was not diagnosed by a dealer. the manufacturer was notified of the failure. the approximate failure mileage was 45,300.
Tl* the contact owns a 2011 nissan juke. while driving various speeds, an abnormal noise was detected coming from the engine. the vehicle was taken to eau claire nissan (3214 mall dr, eau claire, wi 54701, (715) 833-7777) where it was diagnosed that the timing chain was loose and caused metal fragments to enter the engine. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 129,000.
I bought my 2011 nissan juke brand new. it has just over 57,000 miles. while driving i was about to enter the highway when the engine just shut off. no warning lights came on before the vehicle shut off. i had the vehicle towed to a nissan dealer and was told it jumped timing and a new engine was needed. i've kept up with all the maintenance and have all my receipts. i had the timing chain replaced during a service campaign in 2014. i contacted nissan consumer affairs and after 3 days i was informed they would cover 70% of the repairs. which means my portion is just over $3,300. i believe this should be covered 100% as this is a safety issue with many other experiencing the same. i hate to think what would have happened if i had made it on to the highway. nissan is well aware of this issue and should do more to rectify it.
Tl* the contact owns a 2011 nissan juke. the contact stated that the gear shifter was unable to shift from park into any other gear. the contact also stated that the vehicle would come to a complete stop without warning while the vehicle was in motion. the vehicle was towed to an independent repair facility, but the failures could not be diagnosed or repaired. the failures continued and the vehicle was taken back to the repair facility. the mechanic replaced the transmission assembly, but the contact heard an abnormal noise progressing from the vehicle after the repair. the vehicle was towed to another repair facility where it was diagnosed that the turbo charger and water pump needed to be replaced. the dealer was not contacted. the contact referenced nhtsa campaign number: 11v583000 (engine and engine cooling) as a possible cause of the failures. the manufacturer was notified of the failures. the vin and failure mileage were not available.
Many 2011 nissan jukes were part of a vin specific recall involving a manufacturing defect causing the the timing chain to stretch. my vehicle was not a part of this recall but i have recently had this issue with my car, rendering it unusable. nissan has been contacted but is claiming it is a warranty issue (they have not been working with me to escalate this issue). i have also notified my attorney generals office who recommended i reach out to you. i had two mechanics look at it before going to nissan and a nissan tech confirmed that this is, in fact, the issue with my car. i found out when my car just stopped running while in idle, and then it would not start again. my mechanic found an oil leak, and a second mechanic (my first was too booked to dig too deep into the issue) found the timing chain issue and recommended going straight to nissan. since the issue occurred the car has not been driven and is currently at nissan.
Tl* the contact owns a 2011 nissan juke. while driving approximately 70 mph, the vehicle decelerated independently and stalled. the vehicle was towed to an independent mechanic where it was diagnosed that the turbo fields were damaged, which caused oil to enter the intake. the mechanic also stated that the turbocharger needed to be repaired. the vehicle was not repaired. the dealer (fort wayne nissan, 260-484-9500) was called to schedule a repair appointment for the failure and to be repaired per nhtsa campaign number: 18v156000 (fuel system, gasoline). the manufacturer was notified of the failure. the approximate failure mileage was 98,865. *tt
Tl* the contact owns a 2011 nissan juke. while driving approximately 70 mph, a rattling noise was heard coming from the engine compartment and the vehicle stalled. there were no warning indicators illuminated. the vehicle was towed to an independent mechanic where it was diagnosed that the timing belt was damaged and a new engine was needed. the vehicle was towed to the dealer (nissan of mckinney, 3800 s. central expressway, mckinney, texas 75070) where it was confirmed that the timing belt was damaged and a new engine was needed. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 65,000.